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- Tasks: Provide essential admin support and be the first point of contact for public safety queries.
- Company: Join Buckinghamshire Fire & Rescue Service, a diverse and welcoming community.
- Benefits: Enjoy a competitive salary, local government pension, and onsite gym facilities.
- Why this job: Make a real difference in public safety while developing your skills in a supportive environment.
- Qualifications: Experience in admin roles, strong communication skills, and IT literacy required.
- Other info: Flexible working options and excellent career growth opportunities await you.
The predicted salary is between 27499 - 27955 £ per year.
Are you organised, great at multi-tasking, and a people person? Then join our Public Safety Administration Team!
Location: Brigade Headquarters, Stocklake, Aylesbury, Bucks, HP20 1BD
Salary: £27,499 - £27,955 per annum
Hours: Full time, 37-hour week
Contract: Permanent
Package: Local Government Pension Scheme | Good annual leave entitlement | Employee benefits | Employee Assistance Programme | Occupational Health | Onsite gym facilities
About Us: Buckinghamshire Fire & Rescue Service serves a population of more than 800,000 in the Southeast of England. Around 400 firefighters operate from 19 fire stations from the outskirts of London to the South Midlands. We employ around 100 specialist support staff, from ICT to fire prevention. We are a diverse, welcoming community – will you join us?
Our Service is only as good as its people. When our employees are engaged and supported, our Service thrives. This why we support flexible and hybrid working.
About the Role: The role of our Administrators is varied and the heart of the organisation. The team provides crucial administrative support to our Prevention and Protection teams, as well as being the first point of contact with members of the public and our partner organisations.
The role will include:
- Managing incoming Fire Safety queries and Home Fire Safety Visit referrals
- Stock control - i.e. ordering and collating stock for fire stations and community safety teams
- Generating reports from the PRMS system and updating stakeholders when required
- General administrative tasks, many of which will be email or telephone based. (The team handles approximately 800 calls per month.)
About You: We are looking for someone who is:
- Motivated and focused
- A great communicator with a professional telephone manner
- Highly personable and a team player
- A problem solver who actively looks for ways to make processes better
- Well organised and can prioritise tasks
- Has a keen eye for detail and is able to accurately process large volumes of data
Experience and Qualifications Required:
- Experience of working in an administrative role, ideally in the public sector
- IT literate, and is competent using Microsoft packages
- A sound general level of educational achievement
Anything Else you Need to Know: Team members will routinely process sensitive or distressing information and must be able to manage this with professionalism, discretion and emotional resilience.
Application closing date: Sunday 22nd February 2026
Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are an equal opportunity employer. Applications from people of any colour, race, nationality, ethnic origin, religion, sex, sexual orientation, marital status or disability are welcome. If there are any adaptions or adjustments, we can make to help you in your application, or with our recruitment process, please contact us via e-mail or telephone.
Everyone who works with us is required to have a DBS check.
Abatement and Protected Pension: If are in receipt of a Firefighter’s pension, before taking up employment with Buckinghamshire & Milton Keynes Fire Authority you are required to notify Human Resources as Abatement Rules may apply.
No agencies please.
Public Safety Administrator in Milton Keynes employer: The Buckinghamshire Fire and Rescue Service
Contact Detail:
The Buckinghamshire Fire and Rescue Service Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Public Safety Administrator in Milton Keynes
✨Tip Number 1
Get to know the team! Before your interview, do a bit of research on Buckinghamshire Fire & Rescue Service. Understanding their values and mission can help you connect with the interviewers and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to public safety administration. Think about how your skills in organisation and communication can shine through, especially when discussing your experience handling sensitive information.
✨Tip Number 3
Show off your problem-solving skills! During the interview, be ready to share examples of how you've improved processes in previous roles. This will demonstrate your proactive approach and ability to contribute positively to the team.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Public Safety Administrator in Milton Keynes
Some tips for your application 🫡
Show Your Organisational Skills: Make sure to highlight your organisational skills in your application. We want to see how you manage multiple tasks and keep everything running smoothly, so share examples of how you've done this in previous roles.
Be Personable and Professional: Since you'll be the first point of contact for the public, it's crucial to convey your communication skills. Use a friendly yet professional tone in your application to show us you're a people person who can handle sensitive information with care.
Detail Your Administrative Experience: We’re looking for someone with solid administrative experience, ideally in the public sector. Make sure to detail your past roles and responsibilities, especially those that involved managing queries or processing data, as this will resonate with us.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the process. We can’t wait to hear from you!
How to prepare for a job interview at The Buckinghamshire Fire and Rescue Service
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Public Safety Administrator. Familiarise yourself with the tasks mentioned in the job description, like managing Fire Safety queries and stock control. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your People Skills
As a Public Safety Administrator, you'll be the first point of contact for the public and partner organisations. Practice your communication skills and prepare examples of how you've effectively interacted with people in previous roles. A friendly, professional telephone manner is key!
✨Demonstrate Your Organisational Skills
Since the role requires excellent multi-tasking and prioritisation, think of specific instances where you've successfully managed multiple tasks or projects. Be ready to discuss how you stay organised and ensure that nothing falls through the cracks, especially when handling sensitive information.
✨Be Ready to Problem Solve
The interviewers will likely want to see how you approach challenges. Prepare to discuss a time when you identified a problem and took steps to improve a process. Highlight your ability to think critically and creatively, as this is essential for making processes better in the role.
