At a Glance
- Tasks: Lead a dynamic team providing essential operational support to our fire service.
- Company: Join Buckinghamshire Fire & Rescue Service, serving over 800,000 people.
- Benefits: Enjoy a competitive salary, pension scheme, and onsite gym facilities.
- Other info: Flexible working options and a commitment to diversity and inclusion.
- Why this job: Make a real difference in your community while developing your leadership skills.
- Qualifications: Business Management degree or equivalent, with strong admin and management experience.
Are you organised, great at multi-tasking, and a people person? Then join our Operational Support Team!
Location: Brigade Headquarters, Stocklake, Aylesbury, Bucks, HP20 1BD
Salary: £46,804 per annum
Contract: Permanent
Hours: Full-Time, 37 hours per week
Package: Local Government Pension Scheme | Employee Benefits | Employee Assistance Programme | Occupational Health | Onsite Gym Facilities | Service Vehicle During Working Hours
About Us
Buckinghamshire Fire & Rescue Service serves a population of more than 800,000 in the Southeast of England. Around 400 Firefighters operate from 19 Fire Stations from the outskirts of London to the South Midlands. We employ around 100 specialist Support Staff, from ICT to Fire Prevention. We are a diverse, welcoming community – will you join us?
Our Service is only as good as its people. When our employees are engaged and supported, our Service thrives. This why we support flexible and hybrid working.
About the Role
An exciting opportunity has arisen for an Operational Support Manager. You will be responsible for:
- Managing the performance of the Service's Operational Support Administration team, which offers administrative support to our Prevention, Response & Resilience and Protection teams.
- Working with the Heads of Service for Prevention, Response and Resilience, Service Improvement and Protection to assist in the effective running of the Service.
- Acting as the system owner for the Service’s Premises Risk Management System (PRMS).
- Making day-to-day decisions on Operational Support issues and prioritising according to Service aims.
About You:
We are looking for someone who:
- Is motivated and highly focused
- Can lead and manage a high performing team
- Has great communication and people skills
- Is a problem solver, actively looking for ways to improve the service we provide
- Is committed to development of others and themselves
- Treats people fairly, with dignity and respect
- Understands, as public servants, we must act professionally and responsibly with authority assets, property and funds.
Experience and Qualifications Required:
Qualifications:
- A full driving license
- Business Management Degree level qualification, or equivalent
- IOSH or willingness to work towards
- Level 3 Safeguarding or willingness to work towards
Experience:
- Proven office/administration experience including multiple workstreams
- Experience of managing individuals, including performance monitoring
- Experience of budget management and administration
- Highly skilled in the use of Microsoft Office systems and the ability to utilise tools to improve workflow efficiency.
Application Closing Date: Thursday 30th July 2026
Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are an equal opportunity employer. Applications from people of any colour, race, nationality, ethnic origin, religion, sex, sexual orientation, marital status, or disability are welcome. If there are any adaptions or adjustments we can make to help you in your application, or with our recruitment process, please contact us via e-mail or telephone.
Everyone who works with us is required to have a DBS check.
Abatement and Protected Pension: If you are in receipt of a Firefighter’s pension, before taking up employment with Buckinghamshire & Milton Keynes Fire Authority, you are required to notify Human Resources as Abatement Rules may apply.
No agencies please.
Operational Support Manager in Aylesbury employer: The Buckinghamshire Fire and Rescue Service
Buckinghamshire Fire & Rescue Service is an exceptional employer, offering a supportive and inclusive work environment where employees are valued and encouraged to grow. With benefits such as a Local Government Pension Scheme, employee assistance programmes, and onsite gym facilities, we prioritise the well-being of our staff while fostering a culture of collaboration and professional development. Located in Aylesbury, our team thrives on flexibility and innovation, making it a rewarding place for those looking to make a meaningful impact in public service.
Contact Details:
The Buckinghamshire Fire and Rescue Service Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Operational Support Manager in Aylesbury
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We think you need these skills to ace Operational Support Manager in Aylesbury
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
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How to prepare for a job interview at The Buckinghamshire Fire and Rescue Service
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✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
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The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
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