Healthcare Assistant in Hyde

Main duties of the job:

• Check and record medical supplies on delivery.
• Monitor loan of medical equipment to patients (e.g. blood pressure monitors).
• Use the Practice Clinical System for patient searches, clinic visits and patient recall while adhering to Information Governance Regulations.
• Maintain equipment in good condition, ensuring standard procedures such as calibration are completed.
• Ensure adequate stock levels in treatment rooms, fridges and cupboards.
• Provide and help manage a caring, empathic and professional treatment service to patients and the practice team.
• Respect patient confidentiality and privacy when handling sensitive information and adhere to all relevant regulations.
• Perform additional duties as requested by GPs or Managers.

Job responsibilities:

• Adhere to health and safety and infection control as defined in the practice Health & Safety policy, manual and Infection Control policy.
• Use systems within the workplace according to practice guidelines.
• Manage specimens safely, including collection, labelling, handling, use of correct and clean containers, storage and transport.
• Observe current working practices across the practice in relation to infection control and cleanliness, ensuring procedures are followed.
• Update knowledge and skills through effective use of training.
• Manage sharps safely, including training, correct use, storage and disposal.
• Maintain work areas tidy, clean, sterile and safe; initiate remedial action where needed.
• Identify, report and correct health and safety hazards and infection hazards immediately.
• Handle waste management, including collection, segregation, container management and storage.
• Control spillage and decontamination procedures, and maintain sterile environments.

Equality & Diversity:

• Support the equality, diversity and rights of patients, carers and colleagues by respecting privacy, dignity, needs and beliefs.
• Behave in a welcoming, non‑judgmental manner that respects individuals’ circumstances, feelings, priorities and rights.

Personal/Professional development:

• Participate in training programmes and annual performance reviews; maintain a record of personal and professional development.
• Take responsibility for own development, learning and performance and demonstrate skills and activities to peers.

Quality:

• Alert management to quality and risk issues.
• Assess own performance, take accountability for actions, and seek supervision when needed.
• Contribute to team effectiveness by reflecting on activities and suggesting improvements.
• Work effectively with other agencies to meet patient needs.

Contribution to implementation of services:

• Apply practice policies, standards and guidance.
• Discuss with management how policies, standards and guidelines affect own work.
• Participate in audit where appropriate.

Person specification:

• Health Care Assistant Certificate.
• Competent in performing ECGs.
• Able to administer injections (e.g., B12, shingles).

Skills:

• IT proficiency – ability to work on multiple systems.

Experience:

• DBS check required – the practice can provide.

Disclosure and Barring Service Check:

• This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a submission for Disclosure to the Disclosure and Barring Service to check for any previous criminal convictions.