At a Glance
- Tasks: Support and maintain critical IT infrastructure for the British Museum.
- Company: Join the iconic British Museum and be part of its transformation.
- Benefits: Enjoy free exhibition entry, generous leave, and a solid pension scheme.
- Other info: Be part of a team that values curiosity, collaboration, and innovation.
- Why this job: Make a real impact while working with cutting-edge technology in a collaborative environment.
- Qualifications: Experience with Cisco, Active Directory, and cloud services is essential.
The predicted salary is between 51750 - 63250 £ per year.
About the role
We are seeking a practical and proactive Systems Engineer to join our Information Services department and help deliver and support critical IT infrastructure across the British Museum. This is an excellent opportunity for an infrastructure professional who enjoys hands-on technical work and wants to broaden their experience across server, network, cloud and telephony services. Working as part of a collaborative technology team, you will help maintain the availability, performance and security of the Museums infrastructure, supporting around 1,000 colleagues as well as the systems and services used by millions of visitors. You will monitor and maintain infrastructure services, respond to incidents and alerts, carry out preventative maintenance and support upgrades and improvements. You will work closely with more senior infrastructure colleagues, the Service Desk, other Information Services teams and third-party suppliers to resolve issues and provide reliable services. The role also offers opportunities to contribute to infrastructure projects and the Museums continuing move towards hosted cloud services. If you are a hands-on infrastructure professional who enjoys solving technical problems, working collaboratively and learning new technologies, we would love to hear from you.
About you
We are looking for a technically capable, organised and solutions-focused professional who works well with others and is comfortable taking responsibility for infrastructure support activities. You will bring:
- Practical experience and knowledge of Cisco switching and routing, Active Directory/Azure AD, Windows Server, Azure PaaS/IaaS services and PowerShell or automation.
- Experience supporting or delivering infrastructure projects.
- The ability to diagnose technical issues, respond to alerts and contribute to the effective resolution of incidents and problems.
- Experience working with third-party suppliers, vendors and technical colleagues.
- An awareness of infrastructure security, data governance, business continuity and disaster-recovery requirements.
- Good written and verbal communication skills, including the ability to explain technical information clearly.
- A positive, collaborative attitude and a willingness to embrace change and develop your knowledge with an organised approach.
Key areas of responsibility
- Support the day-to-day operation, maintenance and performance of the Museums server, network and telephony infrastructure.
- Monitor system health, carry out preventative maintenance and help resolve incidents and problems in line with agreed service levels.
- Install, commission and maintain infrastructure equipment and support planned upgrades and enhancements.
- Contribute to change control, system architecture and infrastructure projects, including the introduction of new technologies and services.
- Help ensure infrastructure services meet security, business continuity and disaster-recovery requirements.
- Maintain accurate technical documentation, asset records and service-performance information.
- Work collaboratively with senior infrastructure colleagues, the Service Desk and third-party suppliers, sharing technical knowledge and guidance where appropriate.
- Keep up to date with relevant developments and emerging technologies across the IT industry.
The Masterplan
The British Museum is undertaking its biggest transformation since its founding nearly 300 years ago. This physical and intellectual transformation includes large scale building and gallery transformation, new ways of connecting with audiences and different ways of working. As we look towards this exciting future, we remain guided by the words of our founder Hans Sloane - who dreamed of a museum connecting all arts and sciences, which would be accessible to everyone, everywhere.
At the British Museum, we believe our people are at the heart of everything we do and have designed a benefits package that goes beyond the ordinary. Our full list of benefits can be found here, but weve outlined some highlights below:
- Free exhibition entry for you and guests, exclusive private views, ICOM and reciprocal museum access.
- Civil Service Pension Scheme defined benefit with considerable employer contribution.
- 25 days annual leave plus bank holidays and 2.5 privilege days (and +5 days after 10 years).
- Discounts at onsite catering, Museum shops and local Bloomsbury partners.
- Social and wellbeing perks including Staff parties, social clubs, CSSC sports and leisure, and support from the Civil Service Retirement Fellowship.
- Learning and development through courses, mentoring and Athena as well as support for professional qualifications.
- Employee Assistance Programme available 24/7 for counselling, wellbeing support and more.
Our values drive everything we do, from how we handle our objects to how we work in our team to fostering a culture where everyone feels heard and empowered:
- Care Deeply
- Embrace the Unknown
- Spark Curiosity
- Value Many Voices
These are a core part of how we recruit. Throughout the application, interview and selection process, we look for examples of how candidates demonstrate these behaviours in their own work and experiences. We encourage you to familiarise yourself with our values and reflect them in your application.
If you have any additional needs that we should be aware of to support you with your application, please provide details to.
Internal Applicants: We welcome internal applicants regardless of background, department or length of service but encourage you to let your manager know before applying. If you are on a permanent contract and want the fixed-term contract to be treated as a secondment, you will need to obtain your managers support before submitting an application. The Museum also adheres to the HMG Baseline Personnel Security Standard (BPSS) for pre-employment screening of Civil Servants.
Systems Engineer: Infrastructure - London in Wood Green employer: The British Museum
The British Museum is an exceptional employer, offering a vibrant work culture that values curiosity and inclusivity. As a Project Curator, you will benefit from a comprehensive benefits package, including generous annual leave, professional development opportunities, and a supportive environment that encourages personal growth. Located in London, you will collaborate with leading experts while contributing to transformative exhibitions that engage diverse audiences worldwide.
StudySmarter Expert Advice🤫
We think this is how you could land Systems Engineer: Infrastructure - London in Wood Green
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We think you need these skills to ace Systems Engineer: Infrastructure - London in Wood Green
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like Systems Engineer: Infrastructure - London, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at The British Museum a clear picture of the value you can bring.
Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to The British Museum specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.
How to prepare for a job interview at The British Museum
✨Brush Up on Core Engineering Principles
Before heading into the interview with The British Museum, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like The British Museum want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
