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For Companies At a Glance
- Tasks: Support visitor experience and security through administrative tasks in a dynamic environment.
- Company: Join the British Museum, the UK's top visitor attraction with over 6 million visitors annually.
- Benefits: Enjoy generous leave, pension scheme, free museum access, and professional development opportunities.
- Why this job: Be part of a world-class team enhancing visitor experiences at a renowned cultural institution.
- Qualifications: Strong organisational skills, attention to detail, and proficiency in Microsoft IT systems required.
- Other info: Interviews scheduled for September 2025; role starts in October 2025.
The predicted salary is between 24600 - 35300 £ per year.
Role Summary
VSS Administrator
Visitor and Security Services
Full-time, 41 hours per week (including one hour paid lunch break)
Permanent
£29,642 per annum
Application deadline: 12pm (midday) on Monday 18 August 2025
The Visitor and Security Services Department (VSS) works across the Museum to ensure our visitors are able to make the most of their visit. Whether it is managing public safety, selling tickets to exhibitions, providing information on the Museum’s collection or patrolling the Museum to make sure it is safe and secure, our staff are focused on delivering an excellent experience for every visitor and to provide security for the Museum, staff, visitors and one of the most important collections in the world. We are looking for professionals with a commitment to high quality visitor and security services to join our team. The British Museum is the UK’s leading visitor attraction and welcomes over 6 million visitors a year.
This is an exciting time to join a dynamic and developing Department where you will play your part in delivering a world class service. A full overview of the VSS department at the Museum can be found here .
What are the key responsibilities of the Administrator role?
As an Administrator you will play a vital role in supporting the visitor experience, safety and security of the UK’s number one visitor attraction by offering comprehensive administrative support across the department. You will deal with a wide range of requests and tasks to ensure efficient running of business-as-usual activities in the Museum’s largest department. Your work in this role will allow the department to run efficiently and provide an excellent experience to all visitors to the Museum.
What might a normal day look like?
You will be one of two departmental administrators providing invaluable administrative support. This will involve working to maintain finance processes, databases, records, and staff scheduling; providing general administrative support to senior managers and producing reports as required. You will also assist with the organisation of meetings, external visits, enquiries, and training.
The ideal candidate will have a background in Administration whose skills and experiences are:
- organisation and attention to detail
- communication
- finance processing
- the ability to respond promptly to diverse requests and enquiries
- user of Microsoft based IT systems
This role works weekdays office hours (09:00 – 17:15).
We offer a competitive benefits package including:
- Generous annual leave allowance of 25 days (rising to 30 days after 10 years’ service) plus 2.5 privilege days and plus bank holidays.
- Membership of the civil service defined benefit pension scheme (find out here what benefits a civil service pension provides).
- Free entry to a wide range of museums and exhibitions
- Participation in private and public Museum activities, including talks by leading curators from around the world and behind-the-scenes opportunities to learn how museums care for and manage their extraordinary collections.
- Interest-free travel, bicycle, and rental deposit loans
- Professional and personal development opportunities
- Employee Assistance Programme
- Discounts on food and gift shop purchases
Additional details
The interviews for this role will take place between 01-04 September 2025.
Start date: it is anticipated that this role would start in October 2025.
If you have any additional needs that we should be aware of to support you with your application, please provide details to .
The British Museum is committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals can make best use of their skills, free from unlawful discrimination or harassment. We value the benefits that a diverse workforce brings to a museum which represents world culture. The Museum is committed to ensuring that no job applicant suffers unlawful discrimination because of any protected characteristics. Our recruitment procedures aim to ensure that individuals are treated in line with their relevant knowledge, skills, and experience.
Apply today for a chance to help shape the future of the VSS department at the UK’s number one tourist attraction.
The Museum also adheres to the HMG Baseline Personnel Security Standard (BPSS) for pre-employment screening of Civil Servants.
VSS Administrator - London employer: THE BRITISH MUSEUM
Contact Detail:
THE BRITISH MUSEUM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land VSS Administrator - London
✨Tip Number 1
Familiarise yourself with the British Museum's Visitor and Security Services department. Understanding their mission and values will help you align your responses during interviews and demonstrate your commitment to providing excellent visitor experiences.
✨Tip Number 2
Network with current or former employees of the British Museum, especially those in administrative roles. They can provide valuable insights into the work culture and expectations, which can be beneficial for your application and interview preparation.
✨Tip Number 3
Brush up on your Microsoft Office skills, particularly Excel and Word, as these are essential for the role. Consider taking a short online course to enhance your proficiency, which will make you stand out as a candidate.
✨Tip Number 4
Prepare examples of how you've successfully managed diverse requests and maintained organisation in previous roles. Being able to articulate your experience in handling multiple tasks efficiently will showcase your suitability for the administrator position.
We think you need these skills to ace VSS Administrator - London
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and required skills for the VSS Administrator position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your administrative experience, attention to detail, and communication skills. Use bullet points for clarity and focus on achievements that demonstrate your ability to support visitor services.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the British Museum. Highlight specific experiences that showcase your organisational skills and ability to handle diverse requests, as well as your commitment to providing excellent visitor services.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the VSS Administrator role.
How to prepare for a job interview at THE BRITISH MUSEUM
✨Show Your Organisational Skills
As an Administrator, you'll need to demonstrate your ability to manage multiple tasks efficiently. Prepare examples from your past experiences where you successfully organised schedules, maintained records, or handled diverse requests.
✨Communicate Clearly
Effective communication is key in this role. During the interview, practice articulating your thoughts clearly and concisely. Be ready to discuss how you've communicated with team members or visitors in previous roles.
✨Familiarise Yourself with Microsoft IT Systems
Since the role requires proficiency in Microsoft-based IT systems, brush up on your skills before the interview. Be prepared to discuss your experience with these tools and how they have helped you in administrative tasks.
✨Demonstrate Your Commitment to Visitor Services
The British Museum values high-quality visitor services. Share your passion for providing excellent customer service and any relevant experiences that highlight your dedication to enhancing visitor experiences.
