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- Tasks: Manage the Volunteers’ Office and oversee daily volunteering programmes.
- Company: Join the British Museum, a historic institution with a collection spanning over two million years.
- Benefits: Enjoy 25 days annual leave, pension scheme, and discounts on food and gifts.
- Why this job: Make a real impact by developing volunteer-led programmes in a world-renowned museum.
- Qualifications: Experience with volunteers and databases, excellent time management, and strong communication skills required.
- Other info: Interviews are on 19 August 2025; applications close on 8 August.
The predicted salary is between 30000 - 40000 ÂŁ per year.
Role Summary
Volunteer Manager
Learning and Programmes
Full-time: 41 hours per week (including one hour paid lunch break)”
Permanent
ÂŁ 35,928 per annum
Application deadline: 12pm (midday) on 8 August
About the role:
This role manages and oversees the Volunteers’ Office on a day-to-day basis; to ensure the smooth running of all volunteering programmes; to supervise the work of the Volunteer Co-ordinators and the Administrator; and to support the Head of Volunteers with the development of new volunteer- led programmes and upcoming changes to the programme as part of the Museum’s Masterplan.
Key areas of responsibility:
To work with colleagues in the Volunteers’ Office and across the Department of Learning and Programmes to manage existing volunteer programmes and to support, develop and deliver new volunteer programmes.
- To supervise and oversee the day-to-day work in the Volunteers’ Office
- To provide guidance and support to the Volunteer Co-ordinators and the Administrator in their day-to-day work
- To support the Head of Volunteers in the development of new volunteer-led tours and provision for private groups and individuals
- To contribute to the development of volunteering at the Museum
- To manage the recruitment and selection of new volunteers
About you:
We are looking for someone who has an experience of working with volunteers and databases, has previous experience of recruiting volunteers, is diplomatic and persuasive, has excellent time management skills, and is able to prioritise their own workload.
About the British Museum:
Founded in 1753, the British Museum’s remarkable collection spans over two million years of human history and culture. The Museum is a leading visitor attraction, and its world-famous collection includes the Rosetta Stone, Egyptian mummies, the Sutton-Hoo finds, and the Lewis Chessmen. The Museum also holds an extensive collection of prints and drawings spanning 600 years, including works by the greatest graphic artists such as Dürer, Michelangelo and Rembrandt.
You can view a selection of our impressive collection of prints and drawings in our virtual gallery .
The Museum offers a competitive benefits package including:
- Generous annual leave allowance of 25 days (rising to 30 days after 10 years’ service) plus 2.5 privilege days and plus bank holidays.
- Membership of the civil service defined benefit pension scheme (find out here what benefits a civil service pension provides).
- Free entry to a wide range of museums and exhibitions
- Participation in private and public Museum activities, including talks by leading curators from around the world and behind-the-scenes opportunities to learn how museums care for and manage their extraordinary collections.
- Interest-free travel, bicycle, and rental deposit loans
- Professional and personal development opportunities
- Employee Assistance Programme
- Discounts on food and gift shop purchases
Additional details:
For more information about this role, please see the job description.
The interviews are expected to take place on 19 August 2025.
If you have any additional needs that we should be aware of to support you with your application, please provide details to .
We have a legal responsibility to ensure that employees have the right to work in the UK. If you currently do not hold the right to work in the UK, we can only sponsor a limited number of roles that meet eligibility criteria. To offer a sponsorship, the job role you apply needs to be in the list of eligible occupations: . Additionally (with some limited exceptions), the role will need to meet the new minimum salary threshold of ÂŁ41,700 or the going rate for the job, whichever is the highest. You can find more information here:
The British Museum is committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals can make best use of their skills, free from unlawful discrimination or harassment. We value the benefits that a diverse workforce brings to a museum which represents world culture. The Museum is committed to ensuring that no job applicant suffers unlawful discrimination because of any protected characteristics. Our recruitment procedures aim to ensure that individuals are treated because of their relevant knowledge, skills, and experience.
We specifically encourage applications from candidates from ethnic minority groups who are underrepresented within our senior roles.
The Museum also adheres to the HMG Baseline Personnel Security Standard (BPSS) for pre-employment screening of Civil Servants.
Volunteer Manager - London employer: THE BRITISH MUSEUM
Contact Detail:
THE BRITISH MUSEUM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Volunteer Manager - London
✨Tip Number 1
Familiarise yourself with the British Museum's current volunteer programmes. Understanding their existing initiatives will help you demonstrate your knowledge and show how you can contribute to enhancing these programmes.
✨Tip Number 2
Network with current or former volunteers at the British Museum. Engaging with them can provide insights into the role and the culture of the organisation, which you can leverage during your interview.
✨Tip Number 3
Prepare specific examples from your past experiences that showcase your skills in managing volunteers and databases. Highlighting your relevant experience will make you stand out as a strong candidate.
✨Tip Number 4
Research the Museum's Masterplan and any upcoming changes to their volunteering programmes. Being informed about future developments will allow you to discuss how you can support these initiatives effectively.
We think you need these skills to ace Volunteer Manager - London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing volunteers and any previous roles that involved recruitment or programme development. Use specific examples to demonstrate your skills in diplomacy, persuasion, and time management.
Craft a Compelling Cover Letter: In your cover letter, express your passion for volunteering and the mission of the British Museum. Mention how your background aligns with the responsibilities of the Volunteer Manager role and how you can contribute to the development of new volunteer-led programmes.
Highlight Relevant Skills: Clearly outline your experience with databases and volunteer management systems. Emphasise your ability to prioritise tasks and manage workloads effectively, as these are key skills for the role.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at THE BRITISH MUSEUM
✨Show Your Passion for Volunteering
Make sure to express your enthusiasm for volunteering and community engagement during the interview. Share personal experiences that highlight your commitment to volunteer work, as this role is all about managing and inspiring volunteers.
✨Demonstrate Leadership Skills
As a Volunteer Manager, you'll be supervising others. Prepare examples of how you've successfully led teams or projects in the past. Highlight your ability to motivate and support others, especially in a volunteer context.
✨Familiarise Yourself with the Museum's Mission
Research the British Museum and its current volunteer programmes. Understanding their mission and how volunteers contribute will help you align your answers with their goals and show that you're genuinely interested in the role.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle challenging situations with volunteers. Think of specific scenarios where you had to manage conflicts or adapt to changes, and be ready to discuss how you approached them.
