The British Museum is seeking an experienced Visitor Experience First Line Manager to lead a team of Visitor Experience Assistants in our galleries. You will manage visitor flow, staff deployment, incidents and service standards to ensure memorable experiences.
This on-site leadership role requires strong people management, excellent communication and a calm, decisive approach. You will support exhibitions, public programmes and safety procedures while fostering a culture of continuous
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Visitor Experience Lead — Frontline Museum employer: The British Museum
The British Museum is an exceptional employer, offering a vibrant work culture that values curiosity and inclusivity. As a Project Curator, you will benefit from a comprehensive benefits package, including generous annual leave, professional development opportunities, and a supportive environment that encourages personal growth. Located in London, you will collaborate with leading experts while contributing to transformative exhibitions that engage diverse audiences worldwide.
