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- Tasks: Manage the Director's diary and coordinate visits for a high-profile museum.
- Company: Join the British Museum, a leading cultural institution with a rich history.
- Benefits: Enjoy 25 days annual leave, pension scheme, and discounts on food and gifts.
- Other info: Full-time office role with occasional remote work; applications from diverse backgrounds encouraged.
- Why this job: Be part of a dynamic team supporting cultural heritage and engaging with global stakeholders.
- Qualifications: Experience in diary management and excellent communication skills are essential.
The predicted salary is between 43317 - 60000 £ per year.
Role Summary
Job Title: Private Secretary: Diary and Visits
Department: Governance (Director\’s Office)
Work Pattern: 41 hours per week (including one hour paid lunch break).
Term: Permanent
Salary: £43,317 per annum
Application Deadline: 12pm (midday) on 25 August 2025
About the role:
The Director’s Office is a high-profile and fast-paced private office at the heart of the UK’s most visited museum. The office, a team of five, supports the Director to drive forward his vision and public message, manages his diary and the smooth running of events, and coordinates his engagement with key stakeholders, including major donors and supports, local and national government, and Parliament. The office also provides secretariat to the Museum’s senior leadership team and the Museum’s Chair and Board of Trustees.
We are seeking a highly organised and diplomatic individual to join the Director’s Office in an exciting new role. In this role, you will ensure that the Director’s day runs smoothly and that his time is used strategically. Working across the Museum and with external stakeholders, you will manage the Director’s diary; collate, track and respond to invitations; coordinate and plan the Director’s local, national and international travel; act as the first and principal point of contact for the office for internal and external stakeholders; and provide advice and support to colleagues seeking the Director’s time and his support.
Key areas of responsibility:
- Strategic diary management – Ensuring that every engagement aligns with institutional priorities.
- Coordinating local, national and international visits – Working with partners across the UK and globally to plan impactful trips and events.
- Leading office communications – Acting as the principal point of contact for the Director’s Office, engaging confidently with senior leaders and colleagues via written and verbal channels.
- Driving clarity and coordination – Running daily and weekly diary briefings, tracking invitations and responses, and advising on best use of resources.
- Supporting with major events – Helping to prepare for key institutional moments like Trustee meetings, galas, and more.
What you’ll bring to the team:
You will have proven experience in diary management, executive support, or stakeholder coordination in a high-pressure environment. Exceptionally organised, you will have a meticulous attention to detail and an ability to think ahead.
Possessing excellent written and verbal communication skills, you will use tact and judgement to interact with a wide range of stakeholders and apply a diplomatic and proactive approach to navigating competing priorities and making informed decisions.
If you have a genuine interest in museums, culture, or the arts, and a commitment to supporting our mission at a national and international level, we warmly welcome your application.
About the British Museum:
Founded in 1753, the British Museum’s remarkable collection spans over two million years of human history and culture. The Museum is a leading visitor attraction, and its world-famous collection includes the Rosetta Stone, Egyptian mummies, the Sutton-Hoo finds, and the Lewis Chessmen. The Museum also holds an extensive collection of prints and drawings spanning 600 years, including works by the greatest graphic artists such as Dürer, Michelangelo and Rembrandt.
The Museum offers a competitive benefits package including:
- Generous annual leave allowance of 25 days (rising to 30 days after 10 years’ service) plus 2.5 privilege days and plus bank holidays.
- Membership of the civil service defined benefit pension scheme (find out here what benefits a civil service pension provides).
- Free entry to a wide range of museums and exhibitions.
- Participation in private and public Museum activities, including talks by leading curators from around the world and behind-the-scenes opportunities to learn how museums care for and manage their extraordinary collections.
- Interest-free travel, bicycle, and rental deposit loans.
- Professional and personal development opportunities.
- Employee Assistance Programme.
- Discounts on food and gift shop purchases.
Additional details:
Please note that due to the nature of the role, you will be expected to work in the office full-time with working from home permitted by exception. For more information about this role, please see the job description on our candidate portal.
We anticipate that interviews for this role will be held in the week commencing 1 September.
If you have any additional needs that we should be aware of to support you with your application, please provide details to .
We have a legal responsibility to ensure that employees have the right to work in the UK. If you currently do not hold the right to work in the UK, we can only sponsor a limited number of roles that meet eligibility criteria. To offer a sponsorship, the job role you apply needs to be in the list of eligible occupations: . Additionally (with some limited exceptions), the role will need to meet the new minimum salary threshold of £41,700 or the going rate for the job, whichever is the highest. You can find more information here:
The British Museum is committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals can make best use of their skills, free from unlawful discrimination or harassment. We value the benefits that a diverse workforce brings to a museum which represents world culture. The Museum is committed to ensuring that no job applicant suffers unlawful discrimination because of any protected characteristics. Our recruitment procedures aim to ensure that individuals are treated in line with their relevant knowledge, skills, and experience.
We specifically encourage applications from candidates from ethnic minority groups who are underrepresented within our senior roles.
The Museum also adheres to the HMG Baseline Personnel Security Standard (BPSS) for pre-employment screening of Civil Servants.
Private Secretary: Diary and Visits - London employer: THE BRITISH MUSEUM
Contact Detail:
THE BRITISH MUSEUM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Private Secretary: Diary and Visits - London
✨Tip Number 1
Familiarise yourself with the British Museum's mission and recent initiatives. Understanding their strategic priorities will help you align your approach when discussing how you can support the Director’s Office.
✨Tip Number 2
Network with current or former employees of the British Museum, especially those in similar roles. They can provide valuable insights into the office culture and expectations, which can be beneficial during interviews.
✨Tip Number 3
Prepare to demonstrate your organisational skills through real-life examples. Think of specific instances where you successfully managed competing priorities or coordinated complex schedules, as these are crucial for the role.
✨Tip Number 4
Showcase your communication skills by being clear and concise in all interactions. Whether it's during networking or interviews, articulate your thoughts effectively to reflect the diplomatic approach needed for this position.
We think you need these skills to ace Private Secretary: Diary and Visits - London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in diary management, executive support, and stakeholder coordination. Use specific examples that demonstrate your organisational skills and attention to detail.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for museums and culture. Explain why you are interested in the role and how your skills align with the responsibilities outlined in the job description.
Highlight Communication Skills: Since the role requires excellent written and verbal communication, provide examples of how you've successfully engaged with senior leaders or managed communications in previous roles. This will show your ability to interact diplomatically with various stakeholders.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, as well as ensuring that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at THE BRITISH MUSEUM
✨Showcase Your Diary Management Skills
Be prepared to discuss your experience with diary management. Highlight specific examples where you successfully managed competing priorities and ensured smooth scheduling for executives.
✨Demonstrate Your Communication Prowess
Since the role involves engaging with senior leaders and stakeholders, practice articulating your thoughts clearly. Use examples from your past roles to illustrate how you've effectively communicated in high-pressure situations.
✨Research the Museum's Mission
Familiarise yourself with the British Museum's mission and current exhibitions. Showing genuine interest in the museum's work will demonstrate your commitment and help you connect with the interviewers.
✨Prepare for Scenario-Based Questions
Anticipate questions that may ask how you would handle specific situations, such as managing last-minute changes to the Director's schedule or coordinating a major event. Think through your responses and be ready to explain your thought process.