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- Tasks: Lead the Patrons Programme, driving income growth and building strong relationships with Patrons.
- Company: Join the British Museum, a historic institution undergoing an exciting transformation.
- Benefits: Enjoy free exhibition entry, 25 days annual leave, and professional development opportunities.
- Other info: Be part of a diverse team that values curiosity and inclusivity.
- Why this job: Make a real impact in fundraising while connecting with art and culture.
- Qualifications: Experience in fundraising or patron management with excellent communication skills.
The predicted salary is between 35928 - 35928 £ per year.
We are seeking an ambitious and relationship-focused Patrons Manager to play a leading role in the management and development of the Museum’s Patrons Programme. Reporting to the Senior Patrons Manager, you will drive income growth, ensure high retention, and act as the primary contact and face for the majority of Patrons groups. Working closely with the Senior Patrons Manager, Patrons Coordinator, and colleagues across the department of Development, Events and Supporter Engagement, you will contribute to the success of the Patrons Programme and ensure continuity and leadership across all Patrons activities in the absence of the Senior Patrons Manager. This is a key role for a confident fundraiser who thrives on building long-term relationships and delivering ambitious targets to make a real impact on one of the Museum’s most important supporter groups.
About you
- Proven experience in fundraising, membership, or patron management, with a track record of achieving ambitious income targets.
- Ideally, you will understand fundraising structures within large organisations like the British Museum with experience of relationship-building with high-net-worth individuals.
- Exceptional interpersonal, organisational, and communication skills, with the ability to work independently and collaboratively.
- Resourceful, analytical, and proactive, with the ability to problem-solve and implement solutions.
- IT literate, with experience using Raiser’s Edge or similar CRM systems.
- Available to work evenings and occasional weekends.
Key areas of responsibility
- Patrons Programme leadership: Take ownership of the majority of the Patrons Programme, leading on income, retention, and engagement. Act as the main contact and face for most Patrons groups, building strong relationships and ensuring an exceptional experience.
- Income growth and stewardship: Work with the Senior Patrons Manager and Research Team to identify, cultivate, and recruit new Patrons, particularly at £5,000 and £4,500 tiers. Work with the Philanthropy and Supporter Engagement teams to identify giving opportunities and steward existing donors effectively, while also providing insight and feedback to support the retention and renewal of existing Patrons.
- Programme administration: Oversee day-to-day Patron enquiries, liaising with the Patrons Coordinator and escalating issues where necessary. Ensure all processes, including renewals, acknowledgements, and data management, are delivered efficiently, accurately, and to the highest standard.
The Masterplan
The British Museum is undertaking its biggest transformation since its founding nearly 300 years ago. This physical and intellectual transformation includes large scale building and gallery transformation, new ways of connecting with audiences and different ways of working. As we look towards this exciting future, we remain guided by the words of our founder Hans Sloane - who dreamed of a museum connecting all arts and sciences, which would be accessible to everyone, everywhere.
Benefits
- Free exhibition entry for you and guests, exclusive private views, ICOM and reciprocal museum access.
- 25 days’ annual leave plus bank holidays and 2.5 privilege days (and +5 days after 10 years).
- Learning and development through courses, mentoring and Athena as well as support for professional qualifications.
- Employee Assistance Programme available 24/7 for counselling, wellbeing support and more.
- Enhanced parental leave including maternity, paternity, adoption and shared parental leave.
- Support for carers through Employers for Carers.
- Civil Service Pension Scheme with a secure, inflation‑linked defined benefit.
Our Values
Our values drive everything we do, from how we handle our objects to how we work in our team to fostering a culture where everyone feels heard and empowered: Care Deeply, Embrace the Unknown, Spark Curiosity, Value Many Voices. These are a core part of how we recruit. Throughout the application, interview and selection process, we look for examples of how candidates demonstrate these behaviours in their own work and experiences. We encourage you to familiarise yourself with our values and reflect them in your application.
Additional details
At the British Museum, we are committed to a fair and inclusive recruitment process where every applicant has the opportunity to present their genuine strengths and experience in their own voice. If you have any additional needs that we should be aware of to support you with your application, please provide details. Unfortunately, for this role we are unable to offer Sponsorship to applicants. The Museum also adheres to the HMG Baseline Personnel Security Standard (BPSS) for pre-employment screening of Civil Servants.
Patrons Manager - London employer: THE BRITISH MUSEUM
Contact Detail:
THE BRITISH MUSEUM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patrons Manager - London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups, and don’t be shy about reaching out to current or former employees of the British Museum. Building relationships can open doors that applications alone can't.
✨Tip Number 2
Prepare for interviews by researching the Patrons Programme and the Museum's values. Show us you care deeply about their mission and can embrace the unknown. Tailor your responses to reflect how your experience aligns with their goals and how you can spark curiosity among Patrons.
✨Tip Number 3
Practice your pitch! You’ll want to convey your fundraising experience and relationship-building skills confidently. Role-play with a friend or record yourself to refine your delivery. Remember, first impressions matter, so make it count!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the British Museum team. Don’t forget to follow up after applying; a little persistence can go a long way!
We think you need these skills to ace Patrons Manager - London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about the Patrons Programme and how your experience aligns with our mission.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in fundraising and relationship management. We’re looking for specific examples that demonstrate your ability to meet ambitious income targets.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to understand and directly related to the job description.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at THE BRITISH MUSEUM
✨Know Your Patrons Programme
Before the interview, dive deep into the Museum's Patrons Programme. Understand its structure, goals, and recent developments. This will not only show your genuine interest but also help you discuss how you can contribute to income growth and retention.
✨Showcase Your Fundraising Experience
Be ready to share specific examples of your past fundraising successes. Highlight your experience with high-net-worth individuals and how you've built long-term relationships. This is crucial for demonstrating your fit for the role.
✨Emphasise Your Interpersonal Skills
Since this role involves a lot of relationship-building, prepare to discuss how you communicate and engage with different stakeholders. Use examples that showcase your exceptional interpersonal skills and ability to work collaboratively.
✨Align with the Museum's Values
Familiarise yourself with the Museum's core values: Care Deeply, Embrace the Unknown, Spark Curiosity, and Value Many Voices. Think of instances from your experience that reflect these values, as they are key to the recruitment process.