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For Companies At a Glance
- Tasks: Deliver and maintain modern workplace solutions for a world-class institution.
- Company: Join a prestigious museum with a focus on technology and innovation.
- Benefits: Enjoy free exhibition access, 25 days annual leave, and exclusive events.
- Other info: Hybrid role with opportunities for professional growth and collaboration.
- Why this job: Make a real impact by driving technology change in a dynamic environment.
- Qualifications: Experience in ITIL service delivery and strong technical skills required.
The predicted salary is between 41723 - 41723 £ per year.
Full‑time, Hybrid (at least 3-4 days per week on‑site)
Fixed‑term (18 months)
£41,723 per annum
Apply by 12pm (midday) on Monday, 18 May 2026
About the role
The Information Services (IS) department is hiring a Modern Workplace Analyst to deliver and maintain modern workplace enterprise‑wide solutions that support around 1,000 staff and millions of visitors. The successful candidate will play a key role in ensuring the Museum’s IT services remain secure, efficient, and aligned with evolving technologies by managing device and software solutions, supporting operational systems, and contributing to projects that enhance user experience. You will also engage with emerging technologies, mentor colleagues, and ensure compliance with ITIL processes and security best practices. This is an exciting opportunity to make a real impact by driving technology change and innovation within a world‑class institution.
Key responsibilities
- Maintain and develop modern workplace technology roadmaps.
- Deliver new workplace technologies and software services.
- Provide Microsoft 365 operational support for core systems, including ERP, retail, and digital asset management.
- Monitor system performance, produce reports, and recommend improvements.
- Ensure compliance with security, continuity, and disaster recovery requirements.
- Manage software licenses and vendor relationships.
- Participate in change control and system architecture processes.
Qualifications
- Experience in license management, end‑user device deployment, and ITIL service delivery, ideally with Microsoft accreditations such as MCSE and ITIL certification.
- Strong technical skills in Active Directory, GPOs, PowerShell scripting, and Entra.
- Excellent documentation and communication skills.
- Experienced in managing 3rd party suppliers and vendors in delivering application services.
- Ability to work independently and collaboratively.
- Experience with Microsoft 365 (Intune, Teams, SharePoint), cloud PAAS, and enterprise applications.
- Ideally with knowledge of museum or cultural sector systems.
Benefits
- Free exhibition entry for you and guests, exclusive private views, ICOM and reciprocal museum access.
- 25 days’ annual leave plus.
Modern Workplace Analyst in London employer: THE BRITISH MUSEUM
Contact Detail:
THE BRITISH MUSEUM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Modern Workplace Analyst in London
✨Tip Number 1
Network like a pro! Reach out to current employees or alumni from your university who work in similar roles. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching the company’s recent projects and technologies they use. Show us that you’re genuinely interested and ready to contribute to their mission!
✨Tip Number 3
Practice common interview questions, especially those related to ITIL processes and Microsoft 365. We want to see how you think on your feet and how well you understand the role.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and shows your enthusiasm for the position. Plus, it’s just good manners!
We think you need these skills to ace Modern Workplace Analyst in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Modern Workplace Analyst role. Highlight your experience with Microsoft 365, ITIL processes, and any relevant technical skills. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Be sure to mention any specific projects or experiences that relate to the job description.
Show Off Your Technical Skills: Since this role requires strong technical skills, don’t shy away from showcasing them in your application. Mention your experience with Active Directory, PowerShell scripting, and any other relevant technologies. We love seeing candidates who are tech-savvy!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly. Plus, it’s super easy to do!
How to prepare for a job interview at THE BRITISH MUSEUM
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially with Microsoft 365, Active Directory, and PowerShell. Be ready to discuss how you've used these tools in past roles and how they can benefit the museum's IT services.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous positions, particularly around system performance and user experience. Highlight any improvements you've made and how they align with ITIL best practices.
✨Engage with Emerging Technologies
Stay updated on the latest trends in workplace technology. Be prepared to discuss how you can leverage new tools to enhance the museum's operations and user experience, showing your passion for innovation.
✨Communicate Clearly and Confidently
Since you'll be mentoring colleagues and managing vendor relationships, practice articulating your thoughts clearly. Use examples from your experience to demonstrate your communication skills and ability to work collaboratively.