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- Tasks: Transform complex challenges into tech solutions at the British Museum.
- Company: Join the iconic British Museum and be part of a mission-driven team.
- Benefits: Enjoy 25 days leave, free exhibitions, discounts, and a supportive work culture.
- Other info: Hybrid working model with excellent career development opportunities.
- Why this job: Make a real impact on technology change in a historic institution.
- Qualifications: Analytical mindset and strong communication skills required.
The predicted salary is between 41723 - 41723 ÂŁ per year.
This Business Analyst role sits at the centre of the British Museum’s technology change agenda. Working within Information Services, you’ll act as an internal consultant, helping teams turn complex organisational challenges into clear, well‑designed technology solutions. You’ll work across a broad range of projects, shaping interventions that may include business process redesign, platform configuration, system integrations, or the introduction of new technologies. A key aspect of the role is ensuring solutions are practical, value‑driven, and aligned with the Museum’s enterprise architecture and long‑term digital direction.
About you
You’re an analytical thinker who enjoys untangling complexity and bringing structure to uncertainty. You’re confident engaging with stakeholders at all layers of the organisation, asking thoughtful questions, and challenging assumptions to reach evidence-based conclusions. You communicate clearly, document rigorously, and take pride in seeing your analysis directly influence decisions and delivery. You thrive in collaborative, mission‑driven environments and are motivated by working on meaningful change rather than purely theoretical analysis.
Key areas of responsibility:
- Lead discovery and analysis to understand business problems, risks, and opportunities, producing clear findings and recommendations.
- Elicit, analyse, and manage requirements throughout delivery to ensure solutions meet business needs and realise benefits.
- Shape solution options with technical teams, translating business needs into workable, secure, and sustainable designs.
- Map current and future states using process maps, operating models, and other diagramming techniques to support clarity, alignment, and decision‑making.
- Act as the link between business and technical stakeholders, ensuring shared understanding and alignment with enterprise architecture.
- Support continuous improvement of Business Analysis practices, contributing to standards and ways of working.
Benefits
At the British Museum, we believe our people are at the heart of everything we do. That's why we've designed a benefits package that goes beyond the ordinary. Our full list of benefits can be found here, but we’ve outlined some highlights below:
- Free exhibition entry for you and guests, exclusive private views, ICOM and reciprocal museum access.
- 25 days’ annual leave plus bank holidays and 2.5 privilege days (and +5 days after 10 years).
- Discounts at onsite catering, Museum shops and local Bloomsbury partners.
- Social and wellbeing perks including staff parties, social clubs, CSSC sports and leisure, and support from the Civil Service Retirement Fellowship.
- Peer support and allyship with five diversity networks for community.
- Learning and development through courses, mentoring and Athena as well as support for professional qualifications.
- Employee Assistance Programme available 24/7 for counselling, wellbeing support and more.
- Eyecare vouchers for VDU tests and contributions toward glasses.
- Enhanced parental leave including maternity, paternity, adoption and shared parental leave.
- Support for carers through Employers for Carers.
- Civil Service Pension Scheme with a secure, inflation‑linked defined benefit.
- Interest‑free loans including season ticket, rental deposit and bicycle loans.
Our Values
Our values drive everything we do, from how we handle our objects to how we work in our team to fostering a culture where everyone feels heard and empowered:
- Care Deeply
- Embrace the Unknown
- Spark Curiosity
- Value Many Voices
These are a core part of how we recruit. Throughout the application, interview and selection process, we look for examples of how candidates demonstrate these behaviours in their own work and experiences. We encourage you to familiarise yourself with our values and reflect them in your application.
If you have any additional needs that we should be aware of to support you with your application, please provide details to us. *Unfortunately, for this role we are unable to offer Sponsorship to applicants.* The Museum also adheres to the HMG Baseline Personnel Security Standard (BPSS) for pre-employment screening of Civil Servants.
Business Analyst - London employer: THE BRITISH MUSEUM
Contact Detail:
THE BRITISH MUSEUM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst - London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at the British Museum on LinkedIn. A friendly chat can give us insider info about the role and help us stand out in the application process.
✨Tip Number 2
Prepare for the interview by practising common Business Analyst scenarios. Think about how we can demonstrate our analytical skills and stakeholder engagement. Role-play with a mate to boost our confidence!
✨Tip Number 3
Showcase our problem-solving skills during interviews. Use the STAR method (Situation, Task, Action, Result) to structure our answers. This way, we can clearly illustrate how we've tackled complex challenges before.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in their minds and show our enthusiasm for the role. Plus, it’s a great chance to reiterate why we’re the perfect fit!
We think you need these skills to ace Business Analyst - London
Some tips for your application 🫡
Know the Role: Before you start writing, take a good look at the job description. Make sure you understand what a Business Analyst does at the British Museum and how your skills fit in. Tailor your application to highlight your analytical thinking and stakeholder engagement.
Show Your Value: We want to see how you can bring value to the team! Use specific examples from your past experiences that demonstrate your ability to tackle complex problems and deliver practical solutions. Remember, it’s all about showing how you can make a difference.
Be Clear and Concise: When writing your application, clarity is key. Avoid jargon and keep your language straightforward. We appreciate well-structured documents that are easy to read, so make sure your points are clear and to the point.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and our values.
How to prepare for a job interview at THE BRITISH MUSEUM
✨Know Your Stuff
Before the interview, dive deep into the British Museum's technology change agenda. Familiarise yourself with their current projects and how your skills as a Business Analyst can contribute to their goals. This shows genuine interest and helps you connect your experience to their needs.
✨Showcase Your Analytical Skills
Prepare examples that highlight your analytical thinking and problem-solving abilities. Think of specific instances where you've untangled complex issues or improved processes. Be ready to discuss how you approached these challenges and the impact of your solutions.
✨Engage with Stakeholders
Since this role involves working with various stakeholders, practice articulating how you would engage with them. Prepare questions that demonstrate your ability to challenge assumptions and gather requirements effectively. This will show you're not just a doer but a strategic thinker.
✨Embrace Their Values
The British Museum values care, curiosity, and inclusivity. Reflect on your past experiences and think of ways to illustrate how you embody these values. During the interview, weave these principles into your responses to resonate with the interviewers and show you're a cultural fit.