Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support our vibrant volunteer programme with essential admin tasks and coordination.
- Company: Join the British Museum, a hub of history and culture in London.
- Benefits: Enjoy free exhibition access, generous leave, and professional development opportunities.
- Other info: Perfect early career opportunity with room for growth in a supportive environment.
- Why this job: Be part of a dynamic team that enhances visitor experiences and supports community engagement.
- Qualifications: Strong PC skills, some admin experience, and a passion for history and heritage.
The predicted salary is between 11856 - 11856 £ per year.
Part-time, working 2 days a week (working Tuesdays, and ideally Wednesdays) on-site with occasional work from home days. Permanent position with a salary of £11,856.80 per annum (£29,642 pro-rata). Application deadline: 9am on Monday, 6 April 2026.
About the role
We are looking for a highly organised, proactive Administrator to join our friendly and close-knit Volunteer Office. As our Volunteer Administrator, you will provide essential administrative support across the entire volunteer programme. From maintaining accurate records to supporting recruitment processes and helping coordinate volunteer-led activities, you will enjoy a varied role and be right at the centre of our busy and dynamic office. Throughout the year there will be unique opportunities to see and learn about the Museum's collection when supporting volunteer events.
The volunteer programme is growing rapidly, with increasing demand across the Museum and a high level of activity throughout the year. You will be part of a supportive team that plays a vital role in the visitor experience, staff support, and community engagement. Your work will help ensure every volunteer has a positive, well-supported experience from the moment they apply, while prioritising consistency across core administrative tasks, improving processes where possible. This is a fantastic opportunity to support one of the Museum's most valued communities and play a key role in ensuring our volunteer programmes run smoothly, professionally, and with exceptional care. This is an exciting time to join, as the Museum's Masterplan will bring significant developments and new opportunities for the volunteers team.
Key areas of responsibility:
- Maintain volunteer databases and online management systems, ensuring information is accurate and up to date.
- Support the recruitment of new volunteers, including carrying out security and reference checks.
- Liaise with volunteers and prospective volunteers by phone, email and in writing.
- Assist with volunteer training sessions, including preparing materials and setting up rooms.
- Coordinate administrative processes such as volunteer leavers, room bookings, and security pass renewals.
- Support the Volunteer Manager and Volunteer Coordinators with day-to-day administrative tasks including uploading ticketing information to the British Museum website, securing meeting rooms, renewing volunteer security passes and more.
About you:
This is an early careers opportunity, and a great opportunity for someone who wishes to gain exposure to working in a museum environment. You will need:
- Strong PC literacy and confident use of Microsoft Office.
- Some previous administrative experience, ideally with experience working with databases.
- Effective written and verbal communication skills.
- Ability to work collaboratively as part of a team.
- Be passionate about the Museum, supporting volunteers, history, heritage sector or similar.
Benefits:
At the British Museum, we believe our people are at the heart of everything we do. That’s why we’ve designed a benefits package that goes beyond the ordinary. Our full list of benefits can be found here, but we’ve outlined some highlights below:
- Free exhibition entry for you and guests, exclusive private views, ICOM and reciprocal museum access.
- 25 days' annual leave plus bank holidays and 2.5 privilege days (and +5 days after 10 years) for full-time employees.
- Peer support and allyship with five diversity networks for community.
- Learning and development through courses, mentoring and Athena as well as support for professional qualifications.
- Employee Assistance Programme available 24/7 for counselling, wellbeing support and more.
- Enhanced parental leave including maternity, paternity, adoption and shared parental leave.
- Support for carers through Employers for Carers.
- Civil Service Pension Scheme with a secure, inflation-linked defined benefit.
- Interest-free loans including season ticket, rental deposit and bicycle loans.
Our Values:
Our values drive everything we do, from how we handle our objects to how we work in our team to fostering a culture where everyone feels heard and empowered:
- Care Deeply
- Embrace the Unknown
- Spark Curiosity
- Value Many Voices
These are a core part of how we recruit. Throughout the application, interview and selection process, we look for examples of how candidates demonstrate these behaviours in their own work and experiences. We encourage you to familiarise yourself with our values and reflect them in your application.
Additional details:
At the British Museum, we are committed to a fair and inclusive recruitment process where every applicant has the opportunity to present their genuine strengths and experience in their own voice. While we recognise that AI tools can be helpful when preparing applications, we expect all submissions to accurately reflect everyone's skills and background, and we may withdraw applications that appear to be generated entirely by AI. During interviews, we want to hear directly from candidates and therefore do not permit the use of AI to generate or support answers, though assistive technologies used as reasonable adjustments are fully welcomed. If you have any additional needs that we should be aware of to support you with your application, please provide details to bmrecruit@britishmuseum.org.
Unfortunately, for this role we are unable to offer Sponsorship to applicants. The Museum also adheres to the HMG Baseline Personnel Security Standard (BPSS) for pre-employment screening of Civil Servants.
Administrator: Volunteers - London employer: THE BRITISH MUSEUM
Contact Detail:
THE BRITISH MUSEUM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator: Volunteers - London
✨Tip Number 1
Get to know the Museum's values inside out! When you’re chatting with them, sprinkle in examples of how you care deeply, embrace the unknown, and value many voices. It shows you’re not just a fit for the role, but for their culture too.
✨Tip Number 2
Network like a pro! Reach out to current or past volunteers and staff on LinkedIn. Ask them about their experiences and any tips they might have. This can give you insider info and maybe even a foot in the door!
✨Tip Number 3
Prepare for your interview by practising common questions related to administration and volunteer support. Think about scenarios where you’ve demonstrated strong organisational skills or teamwork. We want you to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team and supporting the amazing work at the Museum.
We think you need these skills to ace Administrator: Volunteers - London
Some tips for your application 🫡
Show Your Organisational Skills: As an Administrator, being organised is key! Make sure to highlight any experience you have with maintaining records or managing databases. We want to see how you can keep things running smoothly in our busy office.
Communicate Clearly: Effective communication is a must for this role. Whether it's through emails or phone calls, showcase your written and verbal skills. We love candidates who can express themselves well and connect with others!
Reflect Our Values: Take a moment to familiarise yourself with our values: Care Deeply, Embrace the Unknown, Spark Curiosity, and Value Many Voices. We’re looking for examples of how you embody these in your application, so don’t hold back!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at THE BRITISH MUSEUM
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of the Administrator: Volunteers position. Familiarise yourself with the key areas of responsibility mentioned in the job description, such as maintaining volunteer databases and supporting recruitment processes. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Organisational Skills
As an Administrator, being organised is crucial. Prepare examples from your past experiences where you've successfully managed multiple tasks or maintained accurate records. Highlight any experience you have with databases or administrative processes, as this will demonstrate your capability to handle the demands of the role effectively.
✨Embrace the Museum's Values
The British Museum values care, curiosity, and inclusivity. During your interview, reflect on how you've embodied these values in your previous work or volunteer experiences. Share specific examples that illustrate your passion for supporting volunteers and engaging with the community, as this will resonate well with the interviewers.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the volunteer programme and the team you'll be working with. This shows your enthusiasm for the role and helps you gauge if the environment is the right fit for you. Consider asking about upcoming volunteer events or how the team collaborates on projects.