At a Glance
- Tasks: Support and maintain critical IT infrastructure for the British Museum.
- Company: Join the iconic British Museum and be part of its transformation.
- Benefits: Enjoy free exhibition entry, generous leave, and a solid pension scheme.
- Other info: Be part of a team that values curiosity and diverse voices.
- Why this job: Make a real impact while working with cutting-edge technology in a collaborative environment.
- Qualifications: Experience with Cisco, Active Directory, and cloud services is essential.
The predicted salary is between 51750 - 63250 £ per year.
We are seeking a practical and proactive Systems Engineer to join our Information Services department and help deliver and support critical IT infrastructure across the British Museum. This is an excellent opportunity for an infrastructure professional who enjoys hands-on technical work and wants to broaden their experience across server, network, cloud and telephony services.
Working as part of a collaborative technology team, you will help maintain the availability, performance and security of the Museums infrastructure, supporting around 1,000 colleagues as well as the systems and services used by millions of visitors. You will monitor and maintain infrastructure services, respond to incidents and alerts, carry out preventative maintenance and support upgrades and improvements. You will work closely with more senior infrastructure colleagues, the Service Desk, other Information Services teams and third-party suppliers to resolve issues and provide reliable services. The role also offers opportunities to contribute to infrastructure projects and the Museums continuing move towards hosted cloud services.
If you are a hands-on infrastructure professional who enjoys solving technical problems, working collaboratively and learning new technologies, we would love to hear from you.
We are looking for a technically capable, organised and solutions-focused professional who works well with others and is comfortable taking responsibility for infrastructure support activities. You will bring:
- Practical experience and knowledge of Cisco switching and routing, Active Directory/Azure AD, Windows Server, Azure PaaS/IaaS services and PowerShell or automation.
- Experience supporting or delivering infrastructure projects.
- The ability to diagnose technical issues, respond to alerts and contribute to the effective resolution of incidents and problems.
- Experience working with third-party suppliers, vendors and technical colleagues.
- An awareness of infrastructure security, data governance, business continuity and disaster-recovery requirements.
- Good written and verbal communication skills, including the ability to explain technical information clearly.
- A positive, collaborative attitude and a willingness to embrace change and develop your knowledge with an organised approach.
Key areas of responsibility:
- Support the day-to-day operation, maintenance and performance of the Museums server, network and telephony infrastructure.
- Monitor system health, carry out preventative maintenance and help resolve incidents and problems in line with agreed service levels.
- Install, commission and maintain infrastructure equipment and support planned upgrades and enhancements.
- Contribute to change control, system architecture and infrastructure projects, including the introduction of new technologies and services.
- Help ensure infrastructure services meet security, business continuity and disaster-recovery requirements.
- Maintain accurate technical documentation, asset records and service-performance information.
- Work collaboratively with senior infrastructure colleagues, the Service Desk and third-party suppliers, sharing technical knowledge and guidance where appropriate.
- Keep up to date with relevant developments and emerging technologies across the IT industry.
The British Museum is undertaking its biggest transformation since its founding nearly 300 years ago. This physical and intellectual transformation includes large scale building and gallery transformation, new ways of connecting with audiences and different ways of working. As we look towards this exciting future, we remain guided by the words of our founder Hans Sloane - who dreamed of a museum connecting all arts and sciences, which would be accessible to everyone, everywhere.
At the British Museum, we believe our people are at the heart of everything we do and have designed a benefits package that goes beyond the ordinary. Our full list of benefits can be found here, but we’ve outlined some highlights below:
- Free exhibition entry for you and guests, exclusive private views, ICOM and reciprocal museum access.
- Civil Service Pension Scheme defined benefit with considerable employer contribution.
- 25 days annual leave plus bank holidays and 2.5 privilege days (and +5 days after 10 years).
- Discounts at onsite catering, Museum shops and local Bloomsbury partners.
- Social and wellbeing perks including Staff parties, social clubs, CSSC sports and leisure, and support from the Civil Service Retirement Fellowship.
- Learning and development through courses, mentoring and Athena as well as support for professional qualifications.
- Employee Assistance Programme available 24/7 for counselling, wellbeing support and more.
Our values drive everything we do, from how we handle our objects to how we work in our team to fostering a culture where everyone feels heard and empowered:
- Care Deeply
- Embrace the Unknown
- Spark Curiosity
- Value Many Voices
These are a core part of how we recruit. Throughout the application, interview and selection process, we look for examples of how candidates demonstrate these behaviours in their own work and experiences. We encourage you to familiarise yourself with our values and reflect them in your application.
If you have any additional needs that we should be aware of to support you with your application, please provide details to us.
Internal Applicants: We welcome internal applicants regardless of background, department or length of service but encourage you to let your manager know before applying. If you are on a permanent contract and want the fixed-term contract to be treated as a secondment, you will need to obtain your manager's support before submitting an application. The Museum also adheres to the HMG Baseline Personnel Security Standard (BPSS) for pre-employment screening of Civil Servants.
Systems Engineer: Infrastructure - London in Blackheath employer: The British Museum
The British Museum is an exceptional employer, offering a vibrant work culture that values curiosity and inclusivity. As a Project Curator, you will benefit from a comprehensive benefits package, including generous annual leave, professional development opportunities, and a supportive environment that encourages personal growth. Located in London, you will collaborate with leading experts while contributing to transformative exhibitions that engage diverse audiences worldwide.
StudySmarter Expert Advice🤫
We think this is how you could land Systems Engineer: Infrastructure - London in Blackheath
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what The British Museum values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges The British Museum might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at The British Museum!
✨Direct Apply to The British Museum
Let's not forget to apply directly through the The British Museum website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Systems Engineer: Infrastructure - London in Blackheath
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at The British Museum.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at The British Museum. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at The British Museum
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
