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- Tasks: Lead and grow the British Library’s online retail channel to boost revenue.
- Company: The national library of the UK, dedicated to accessibility and discovery.
- Benefits: Flexible working, generous holiday, and a Civil Service pension scheme.
- Other info: Join a dynamic team focused on innovation and growth in digital retail.
- Why this job: Make a real impact on e-commerce while promoting a rich cultural heritage.
- Qualifications: Commercially driven with experience in e-commerce and data analysis.
The predicted salary is between 40000 - 50000 £ per year.
We are looking for a commercially driven E-Commerce Manager to lead and grow the British Library’s online retail channel. This role is responsible for delivering online revenue, optimising the customer journey, and ensuring a high-quality, accessible and engaging digital shopping experience.
Working across Buying, Marketing, Publishing and Commercial teams, you will use data and insight to drive performance, lead platform development, and identify new opportunities for growth, including partnerships and new routes to market. Building on a period of strong online growth, this is a hands-on role that combines strategic thinking with day-to-day operational delivery, playing a key part in increasing the contribution of e-commerce to overall retail income.
About us: We are the national library of the UK and we are here for everyone. Our shelves hold over 170 million items – a living collection that gets bigger every day. Although our roots extend back centuries, we aim to collect everything published in the UK today, tomorrow and far into the future. Our trusted experts care for this collection and open it up for everyone to spark new discoveries, ideas and to help people do incredible things.
What we can offer you:
- Access to a defined-benefit Civil Service pension scheme
- Flexible working arrangements, including flexi-time
- 25 days' holiday plus 2.5 privilege days in addition to 8
E-Commerce Manager in London employer: The British Library
Contact Detail:
The British Library Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land E-Commerce Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the e-commerce space, especially those connected to the British Library. A friendly chat can open doors and give you insights that might just set you apart from the crowd.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies showcasing your past successes in e-commerce. Highlight how you've optimised customer journeys or driven online revenue – this will make you stand out when you meet potential employers.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out directly to the British Library or similar organisations to express your interest in e-commerce roles. Sometimes, the best opportunities are created through direct contact.
✨Tip Number 4
Keep learning! Stay updated on the latest e-commerce trends and tools. Join webinars, read articles, or take online courses. This not only boosts your knowledge but also shows potential employers that you're committed to growth in the field.
We think you need these skills to ace E-Commerce Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the E-Commerce Manager role. Highlight your experience in driving online revenue and optimising customer journeys, as these are key aspects of the job. We want to see how your skills align with our mission!
Showcase Your Data Skills: Since this role involves using data and insights to drive performance, don’t forget to showcase your analytical skills. Include examples of how you've used data to identify growth opportunities or improve online sales in your previous roles.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about e-commerce and how you can contribute to our goals. We love seeing enthusiasm and a clear understanding of our mission at the British Library.
Apply Through Our Website: We encourage you to apply through our website for a seamless application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at The British Library
✨Know Your Numbers
As an E-Commerce Manager, you'll need to demonstrate your understanding of key performance metrics. Brush up on your knowledge of online revenue figures, conversion rates, and customer acquisition costs. Be ready to discuss how you've used data in past roles to drive performance and make informed decisions.
✨Showcase Your Strategic Thinking
This role requires a blend of strategic thinking and operational delivery. Prepare examples of how you've identified growth opportunities in previous positions. Think about partnerships or new market routes you've explored and be ready to explain your thought process and the outcomes.
✨Understand the Customer Journey
Optimising the customer journey is crucial for this position. Familiarise yourself with best practices in e-commerce UX/UI design. Be prepared to discuss how you've improved customer experiences in the past and what strategies you would implement to enhance the digital shopping experience at the British Library.
✨Collaborate Across Teams
This role involves working closely with various teams like Buying, Marketing, and Publishing. Highlight your experience in cross-functional collaboration. Share specific examples of how you've successfully worked with different departments to achieve common goals and drive e-commerce success.