Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and grow the British Library’s online retail channel to boost revenue.
- Company: Join the UK's national library, a hub of knowledge and culture.
- Benefits: Enjoy flexible working, 25 days holiday, and a Civil Service pension.
- Other info: Inclusive workplace welcoming diverse candidates for a vibrant team.
- Why this job: Make a real impact on e-commerce while promoting access to knowledge.
- Qualifications: Experience in e-commerce management and data-driven decision making.
The predicted salary is between 40000 - 50000 £ per year.
We are looking for a commercially driven E-Commerce Manager to lead and grow the British Library’s online retail channel. This role is responsible for delivering online revenue, optimising the customer journey, and ensuring a high-quality, accessible and engaging digital shopping experience. Working across Buying, Marketing, Publishing and Commercial teams, you will use data and insight to drive performance, lead platform development, and identify new opportunities for growth, including partnerships and new routes to market. Building on a period of strong online growth, this is a hands-on role that combines strategic thinking with day-to-day operational delivery, playing a key part in increasing the contribution of e-commerce to overall retail income.
About us: We are the national library of the UK and we are here for everyone. Our shelves hold over 170 million items – a living collection that gets bigger every day. Although our roots extend back centuries, we aim to collect everything published in the UK today, tomorrow and far into the future. Our trusted experts care for this collection and open it up for everyone to spark new discoveries, ideas and to help people do incredible things.
What we can offer you:
- Access to a defined-benefit Civil Service pension scheme
- Flexible working arrangements, including flexi-time
- 25 days' holiday plus 2.5 privilege days in addition to 8 Bank Holidays
Things you need to know:
- We are unable to provide sponsorship under the UK Skilled Worker visa for this role.
- Successful candidates must undergo a criminal record check (DBS check).
- Artificial intelligence can be a useful tool to support your application; however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience.
- Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn.
- We particularly welcome applications from Black, Asian, Mixed Race and other ethnically diverse candidates and disabled candidates. Creating an inclusive workplace is the core of our business and a way to engage the diversity of thought that is essential to achieve our aims.
E-Commerce Manager employer: The British Library
Contact Detail:
The British Library Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land E-Commerce Manager
✨Tip Number 1
Network like a pro! Reach out to people in the e-commerce space, especially those who work at the British Library or similar organisations. A friendly chat can open doors and give you insights that might just set you apart from other candidates.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies showcasing your past successes in e-commerce. Highlight how you've optimised customer journeys or driven online revenue – this will make you stand out during interviews.
✨Tip Number 3
Stay updated on industry trends! Follow e-commerce blogs, podcasts, and news. Being knowledgeable about the latest tools and strategies will not only help you in interviews but also show your passion for the field.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in being part of our team at the British Library.
We think you need these skills to ace E-Commerce Manager
Some tips for your application 🫡
Show Your Passion for E-Commerce: When writing your application, let your enthusiasm for e-commerce shine through! Share specific examples of how you've driven online sales or improved customer experiences in previous roles. We want to see that you’re not just looking for a job, but that you genuinely care about making a difference in the digital retail space.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this role. Highlight relevant experience that aligns with the responsibilities mentioned in the job description. We love seeing candidates who take the time to connect their skills with what we’re looking for, so don’t hold back!
Use Data to Your Advantage: Since this role involves using data to drive performance, include any metrics or results from your past work that demonstrate your ability to analyse and optimise e-commerce strategies. We appreciate candidates who can back up their claims with solid evidence, so don’t forget to mention those impressive numbers!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way to ensure your application gets into the right hands. Plus, it shows us that you’re proactive and keen to join our team at the British Library!
How to prepare for a job interview at The British Library
✨Know Your Numbers
As an E-Commerce Manager, you'll need to demonstrate your understanding of key performance metrics. Brush up on your knowledge of online revenue figures, conversion rates, and customer acquisition costs. Be ready to discuss how you've used data to drive performance in previous roles.
✨Showcase Your Strategic Thinking
This role requires a blend of strategic thinking and operational delivery. Prepare examples of how you've identified growth opportunities in the past, whether through partnerships or new market routes. Highlight your ability to think long-term while managing day-to-day operations.
✨Understand the Customer Journey
Optimising the customer journey is crucial for this position. Familiarise yourself with best practices in e-commerce UX/UI design and be prepared to discuss how you've improved customer experiences in previous roles. Think about specific changes you made that led to increased engagement or sales.
✨Collaborate Across Teams
You'll be working closely with various teams like Buying, Marketing, and Publishing. Prepare to talk about your experience in cross-functional collaboration. Share examples of how you've successfully worked with different departments to achieve common goals, and emphasise your communication skills.