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- Tasks: Build relationships and deliver exceptional customer experiences while managing corporate accounts.
- Company: Join a passionate family business specialising in luxury British food hampers.
- Benefits: Earn a competitive salary, enjoy private health cover, extra holidays, and fun tasting events.
- Why this job: Be part of a growing company that values passion and exceptional customer care.
- Qualifications: Experience in telesales, account management, and CRM systems required.
- Other info: Dynamic team environment with opportunities for career growth and extra earnings during peak season.
The predicted salary is between 32000 - 55000 £ per year.
We are looking for an outgoing, enthusiastic sales professional who loves building relationships and delivering standout customer experience. The successful person will attract a basic salary of £32k plus an OTE of £55k (uncapped), Private Health Cover, Pension, extra holidays, staff discounts, free car parking and attend fun tasting events.
As our Corporate Experience Specialist, you will:
- Prospect new business, follow up inbound leads, and grow a portfolio of commercial customers.
- Work closely with our Customer Experience team to deliver a premium customer experience.
- Send around 20,000 corporate hampers a year, as our corporate side is scaling fast.
This is a brilliant opportunity to grow with a business that has been delivering award-winning artisan British food hampers worldwide, fuelled by our belief in Passion Through Flavour® and exceptional customer care.
Reporting to the Managing Director, we are looking for a highly motivated Sales Executive with strong negotiating and organisational skills who can:
- Prospect new corporate customers via telephone and LinkedIn.
- Follow up online-generated leads, converting interest into repeat orders.
- Manage and grow relationships with existing commercial customers (account management).
- Deliver a personable, high-end customer experience across phone, email, and in person.
- Manage the CRM day to day, updating pipelines, logging activity and producing clear reports and forecasts.
- Manage the bespoke and bulk corporate orders process.
- Provide after-sales care, follow-up, and build retention for repeat business.
- Track orders, share status updates, and coordinate third-party or supplier orders.
- Attend networking opportunities in and out of office hours.
- Visit local clients for meetings (own car and UK Drivers Licence required).
- During our 4-month peak season (Sept to December) earn extra remuneration to lead a team of in-house telesales agents supporting commercial Christmas ordering.
Essential experience:
- Telesales
- Account management
- CRM experience (HubSpot or similar)
- Advanced Excel
- Must have own car and UK Drivers Licence
About The British Hamper Company:
We are a family company with a passion for great British food and a love of gift giving. We are an ecommerce business with a friendly hard-working team who are passionate about creating luxury gift hampers for the perfect gifting experience. Based at The Lawn in Lincoln, we source our produce from the country’s best artisan foodies and hand-pack into high quality gift hampers. As well as delivering across the UK, we specialise in worldwide delivery, sending gift hampers across the world year-round for all types of occasions. We are passionate about British food, thoughtful gifting and long-term customer relationships and we bring energy to everything we do - if that sounds like you come and grow with us.
No Agencies please.
Sales Executive in Lincoln employer: The British Hamper Company
Contact Detail:
The British Hamper Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Executive in Lincoln
✨Tip Number 1
Get your networking game on! Attend industry events, connect with potential clients on LinkedIn, and don’t shy away from striking up conversations. Building relationships is key in sales, so let’s get out there and make some connections!
✨Tip Number 2
Follow up like a pro! After meeting someone or having a chat, drop them a quick message to keep the conversation going. It shows you’re keen and helps you stay top of mind when they’re ready to make a decision.
✨Tip Number 3
Show off your personality! When you’re speaking with potential clients, let your enthusiasm shine through. Remember, people buy from those they like, so be yourself and let your passion for our products come across.
✨Tip Number 4
Don’t forget to leverage our website! Apply directly through it to show you’re serious about joining our team. Plus, it gives you a chance to showcase your understanding of our brand and what we stand for.
We think you need these skills to ace Sales Executive in Lincoln
Some tips for your application 🫡
Show Your Enthusiasm: We want to see your passion for sales and customer experience shine through in your application. Use lively language and examples that highlight your outgoing personality and love for building relationships.
Tailor Your CV: Make sure your CV is tailored to the Sales Executive role. Highlight relevant experience, especially in telesales and account management, and don’t forget to mention your CRM skills. We love seeing how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for this role. Share specific examples of how you've delivered exceptional customer experiences and managed client relationships. Keep it personable and engaging!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at The British Hamper Company!
How to prepare for a job interview at The British Hamper Company
✨Know Your Product Inside Out
Before the interview, make sure you’re familiar with the British Hamper Company’s offerings. Understand the unique selling points of their hampers and be ready to discuss how you can leverage this knowledge to enhance customer relationships.
✨Showcase Your Relationship-Building Skills
Prepare examples from your past experiences where you successfully built and maintained client relationships. Highlight your ability to deliver a high-end customer experience, as this is crucial for the role.
✨Demonstrate Your Sales Acumen
Be ready to discuss your telesales experience and how you’ve converted leads into sales in the past. Use specific metrics or achievements to illustrate your success and show how you can contribute to the company’s growth.
✨Prepare Questions That Show Your Enthusiasm
Think of insightful questions to ask during the interview that reflect your interest in the company and the role. This could include inquiries about their customer experience strategies or how they envision the sales team evolving in the future.