At a Glance
- Tasks: Map processes, identify improvements, and optimise enterprise systems for better efficiency.
- Company: The British Academy, the UK's leading body for humanities and social sciences.
- Benefits: Flexible hours, 34 days annual leave, subsidised canteen, and excellent pension scheme.
- Other info: Disability Confident employer offering inclusive opportunities and career growth.
- Why this job: Join a mission-driven team to enhance organisational insight with innovative tech solutions.
- Qualifications: Experience in business analysis, CRM systems, and a passion for automation and AI tools.
The predicted salary is between 45000 - 55000 £ per year.
The British Academy – the UK's national body for the humanities and social sciences – is seeking a Senior Business Analyst (Enterprise Systems) to join our IT and AV team in the Resources directorate. The applicant will support the first phase of the Academy's IT Strategy, focusing on enterprise systems, automation, data and AI-enabled approaches to improve efficiency, service quality and organisational insight.
Responsibilities
- Map current processes, identify pain points and duplication, and assess opportunities for improvement across departments.
- Develop a prioritised pipeline of recommendations for future delivery, presenting evidence-led options to technical and non‑technical stakeholders.
- Analyse the Academy’s core platforms – with particular emphasis on Salesforce and the wider enterprise systems landscape – to determine how they currently support cross‑directorate needs and how they can be optimised, integrated or expanded.
Qualifications
- Strong practical experience in business analysis: process mapping, requirements elicitation, documentation, user stories and acceptance criteria.
- Ability to evaluate enterprise systems and service processes, assess feasibility, impact, risk and dependencies, and deliver clear recommendations.
- Experience with CRM or data‑management systems; knowledge of Salesforce is desirable.
- Interest in automation, data readiness and AI‑enabled tools.
- Sound communication skills, sound judgement, and a collaborative approach to continuous improvement.
- Structured, collaborative and curious mindset – comfortable working independently across multiple workstreams and engaging with diverse stakeholders.
Disability Confident
The British Academy is a Disability Confident employer, offering an interview to any applicant who declares a disability and meets the minimum criteria for the role, as defined by the employer.
Benefits
- 35‑hour working week with flexible hours and hybrid working policy.
- 34 days’ annual leave plus bank holidays.
- Subsidised canteen.
- Excellent occupational pension scheme.
Senior Business Analyst (Enterprise Systems) in City of Westminster employer: The British Academy
The British Academy is an exceptional employer, offering a supportive and inclusive work environment that prioritises employee well-being and professional growth. With a flexible 35-hour working week, generous annual leave, and a commitment to continuous improvement, employees are empowered to thrive in their roles while contributing to meaningful projects in the humanities and social sciences. The Academy's focus on innovation, particularly in enterprise systems and AI, provides unique opportunities for career development in a collaborative setting.
