At a Glance
- Tasks: Serve delicious food and drinks while creating a welcoming atmosphere for guests.
- Company: Join the award-winning Heartwood Collection, known for its cosy pubs and brasseries.
- Benefits: Competitive pay, bespoke training, instant pay access, and support through Employee Assistance Program.
- Other info: Enjoy a fun work environment with opportunities for personal growth.
- Why this job: Be part of a vibrant team and make a difference in your local community.
- Qualifications: Passion for hospitality and excellent communication skills.
The predicted salary is between 12 - 12 € per hour.
At Heartwood Collection, we’re on the lookout for passionate and vibrant individuals to join our team as a Waiter / Waitress. We’re an award-winning group of cosy pubs and atmospheric brasseries that truly feel like home. From the elegance of Brasserie Blanc to the charm of Heartwood Inns, we pride ourselves on serving fresh, seasonal dishes to our local communities.
What we offer:
- Pay is based on National Living Wage + TRONC*
- Bespoke training and development through our Stepping Stones programme
- Access to the Employee Assistance Program with Hospitality Action
- Instant pay access through EarlyPay
- Enhanced Maternity
Server/Waiter/Waitress employer: The Britannia, Parkstone
At Heartwood Collection, we believe in creating a warm and welcoming environment for both our guests and our team members. As a Server/Waiter/Waitress, you will benefit from bespoke training through our Stepping Stones programme, ensuring your professional growth while enjoying the perks of instant pay access and enhanced maternity leave. Join us in our award-winning pubs and brasseries, where a vibrant work culture and a commitment to community make every day rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Server/Waiter/Waitress
✨Tip Number 1
Get to know the venue! Before your interview, pop into Heartwood Collection and soak up the atmosphere. Familiarising yourself with the vibe will help you connect better during your chat.
✨Tip Number 2
Show off your personality! As a waiter or waitress, being vibrant and passionate is key. Let your enthusiasm shine through in your conversations and interactions with the team.
✨Tip Number 3
Practice your people skills! Role-play common scenarios you might face on the job, like handling customer complaints or upselling dishes. This will boost your confidence and impress during the interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our Heartwood family.
We think you need these skills to ace Server/Waiter/Waitress
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We love to see candidates who are genuinely excited about joining our team and serving our lovely customers.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience in hospitality. Mention any previous roles in restaurants or pubs, and don’t forget to showcase your customer service skills!
Be Yourself:We’re looking for vibrant individuals, so don’t be afraid to let your personality come through in your application. A bit of charm and authenticity can go a long way in making you stand out!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at The Britannia, Parkstone
✨Know the Menu Inside Out
Before your interview, make sure you familiarise yourself with the menu and the types of dishes served at Heartwood Collection. This shows your genuine interest in the role and helps you answer questions about food and drink pairings confidently.
✨Showcase Your People Skills
As a waiter or waitress, you'll be interacting with customers all day. During the interview, share examples of how you've provided excellent customer service in the past. Highlight any experiences where you turned a negative situation into a positive one.
✨Dress to Impress
First impressions matter! Dress smartly and appropriately for the interview. A neat appearance reflects your professionalism and respect for the establishment, which is crucial in the hospitality industry.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask your interviewer about the team culture, training opportunities, or the Stepping Stones programme. This not only shows your enthusiasm for the role but also helps you determine if it's the right fit for you.
