At a Glance
- Tasks: Lead a vibrant team in delivering exceptional dining experiences at our award-winning pubs and brasseries.
- Company: Heartwood Collection, known for its cosy atmosphere and community focus.
- Benefits: Competitive salary, private healthcare, bespoke training, and discounts on retailers.
- Other info: Opportunities for personal growth and development in a supportive environment.
- Why this job: Join a passionate team and make a real impact in the hospitality industry.
- Qualifications: Experience in management and a passion for excellent customer service.
The predicted salary is between 40000 - 50000 £ per year.
At Heartwood Collection, we’re on the lookout for passionate and vibrant individuals to join our team. We’re an award-winning group of cosy pubs and atmospheric brasseries that truly feel like home. From the elegance of Brasserie Blanc to the charm of Heartwood Inns, we pride ourselves on serving fresh, seasonal dishes to our local communities.
What we offer:
- Competitive salary package, includes TRONC* and Bonus based on KPIs
- Contract of 48 hours
- Private Healthcare with Bupa
- Bespoke training and development through our Stepping Stones programme
- Access to the Employee Assistance Program with Hospitality Action
- Discounts on hundreds of retailers and experiences via Reward Gateway
- Instant pay access through EarlyPay
- Enhanced Maternity
General Manager employer: The Britannia, Parkstone
At Heartwood Collection, we believe in fostering a vibrant and supportive work culture where our General Managers can thrive. With competitive salaries, comprehensive benefits including private healthcare and bespoke training opportunities, we empower our team to grow and succeed while enjoying the charm of our award-winning pubs and brasseries. Join us in creating memorable experiences for our local communities in a workplace that truly feels like home.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Britannia, Parkstone. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Britannia, Parkstone
Don't be shy about reaching out to The Britannia, Parkstone directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Britannia, Parkstone and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Britannia, Parkstone
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
