At a Glance
- Tasks: Be the friendly face of our practice, helping patients and supporting our healthcare team.
- Company: Join a caring GP practice with strong community ties and a supportive environment.
- Benefits: Flexible part-time hours, great team atmosphere, and valuable experience in healthcare.
- Other info: Opportunity to grow within a dedicated team and contribute to community health.
- Why this job: Make a difference in patients' lives while gaining essential skills for your future.
- Qualifications: No specific qualifications needed, just a passion for helping others and good communication skills.
The predicted salary is between 20000 - 25000 € per year.
Responsible for undertaking a wide range of reception duties and the provision of general support to the multidisciplinary team. Duties can include but are not limited to:
- Greeting and directing patients
- Effective use of the appointment system
- Booking appointments
- Processing of information
- Assisting patients as required
To act as the central point of contact for patients, the distribution of information, messages and enquiries for the clinical team, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers.
Main duties of the job:
- Maintain and monitor the practice appointment system
- Process personal, telephone and e-requests for appointments
- Answer incoming phone calls, transferring calls or dealing with the caller's request appropriately
- Signpost patients to the correct service
- Manage repeat prescriptions, ensuring they are processed accurately and efficiently
- Initiate contact with and respond to requests from patients, team members and external agencies
- Clinically code data on Systm1
- Photocopy documentation as required
- Data entry of new and temporary registrations and relevant patient information as required
- Input data into patients' healthcare records as necessary
- Direct requests for information, i.e., SAR, insurance/solicitors letters and DVLA forms to the administrative team
- Manage all queries as necessary in an efficient manner
- Maintain a clean, tidy, effective working area at all times
- Monitor and maintain the reception area and notice boards
- Support all clinical staff with general tasks as requested
- Action incoming emails and correspondence as necessary
- Scan patient-related documentation and attach scanned documents to patients' records
- Complete opening and closing procedures in accordance with the duty Rota
About us: The Bridge Group Practice works within two purpose-built premises in the West and North Hull. We serve 8500+ patients and we are part of the Venn Primary Care Network, comprising of 4 local practices. We are a GMS practice. Our clinical software is Systmone and we are paper light. We achieve highly in QOF and provide a range of Enhanced Services. Our C.Q.C. inspection in 2016 was rated GOOD but, our main strengths lie in our commitment to the ideals of a traditional family practice with strong ties in our local population and good working relationships with our neighbouring practices. We have an Advanced Nurse Prescriber, and a Nurse Practitioner. In addition, we have two highly motivated and experienced nurses who, along with our two healthcare assistants, take care of much of our long-term conditions monitoring. The practice is fortunate in having excellent administration and reception staff at both sites.
Job responsibilities: Wednesdays and Thursdays 8.00am - 6.30pm. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels.
Disclosure and Barring Service Check: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
GP Receptionist Part Time 20 hours per week employer: The Bridge Group Practice
The Bridge Group Practice is an exceptional employer, offering a supportive work environment where you can make a meaningful impact on the lives of over 8,500 patients in the Hull area. With a strong commitment to professional development and a collaborative team culture, employees benefit from opportunities for growth while working alongside dedicated healthcare professionals in a modern, purpose-built facility. Join us to be part of a practice that values traditional family care and fosters strong community ties.
StudySmarter Expert Advice🤫
We think this is how you could land GP Receptionist Part Time 20 hours per week
✨Tip Number 1
Get to know the practice! Research The Bridge Group Practice and understand their values and services. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. They can provide insider tips about the practice and might even give you a heads-up on what the interviewers are looking for.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to reception duties, patient interaction, and teamwork. Role-playing with a friend can help you feel more confident and articulate during the actual interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and ready to handle the appointment system like a champ!
We think you need these skills to ace GP Receptionist Part Time 20 hours per week
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of a GP Receptionist. We want to see how you can contribute to our team, so don’t hold back on showcasing your relevant experience!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’re a great fit for the position.
Show Your Personality:Don’t be afraid to let your personality shine through in your application! We’re looking for someone who can connect with our patients and work well with our team, so a bit of warmth and enthusiasm can go a long way.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, you’ll find all the info you need about the application process there!
How to prepare for a job interview at The Bridge Group Practice
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a GP Receptionist. Familiarise yourself with tasks like managing appointments, handling patient queries, and using Systm1. This knowledge will help you answer questions confidently and show that you're genuinely interested in the role.
✨Practice Common Scenarios
Think about common situations you might face as a receptionist, such as dealing with difficult patients or managing a busy phone line. Prepare responses to these scenarios so you can demonstrate your problem-solving skills and ability to stay calm under pressure during the interview.
✨Showcase Your Communication Skills
As a central point of contact for patients and the clinical team, strong communication is key. Be ready to discuss how you've effectively communicated in past roles, whether it's through phone calls, emails, or face-to-face interactions. Highlight any experience you have in a healthcare setting, as this will be a big plus.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the practice's approach to patient care, how they support their reception staff, or what a typical day looks like. This shows your enthusiasm for the position and helps you gauge if the practice is the right fit for you.
