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For Companies At a Glance
- Tasks: Support the Housing Triage team by managing calls, emails, and enquiries.
- Company: Join a passionate charity dedicated to changing lives and preventing homelessness.
- Benefits: Gain valuable experience, training, and be part of a close-knit community.
- Why this job: Make a real difference in your community while developing essential skills.
- Qualifications: No specific qualifications needed, just a positive attitude and willingness to help.
- Other info: Flexible volunteering hours with opportunities for personal growth and development.
Description
Why volunteer at The Bridge?
There are a hundred reasons.
Maybe you’ve known someone suffer without help, or perhaps you’re tired of seeing the same new stories about homelessness? Join us and you can help change lives. Everyone at The Bridge has heaps of energy and positivity, and we are lucky to say we start every day knowing we can make a difference to local people. We are a small charity, but we’re also a close-knit family that’s organised, focussed, and driven.
We are looking for a volunteer to help out within our busy Housing Triage team. As an integral part of the organisation, you will provide support which will include answering and directing telephone calls, sending email messages to the specialist teams within the organisation, assisting with enquiries received via our website, and managing our customer email inbox.
From day one you’ll receive all the training you need, to enable you to assist our Triage team in changing other people’s lives for the better.
We are consistently striving to develop our services to achieve our vision of resilient, compassionate communities, where individuals thrive in safe and secure homes. We hold our services to the highest possible standard and are very proud of our track record in preventing and relieving homelessness.
Application Process
If you are interested in applying for any of our vacancies, please state the vacancies that you wish to be considered for, on the application form.
We care about finding the right people to join our team, and so your application will be graded against our Values: Quality, Respect, Empowerment, Positivity and Partnership.
When you’ve completed your Application Form, please email it to HR@thebridge-eastmidlands.org.uk, where applications will then be shortlisted for interview.
For an informal chat about the role please call our main phone line on 01509 260500 or email us at hr@thebridge-eastmidlands.org.uk
Please contact us if you require an accessible application form or if you have any other requirements to allow us to assist you in your application process.
Special Factors:
- An enhanced Disclosure and Barring Service (DBS) check is required for this post.
- We take safeguarding of our clients seriously; therefore, you will be expected to demonstrate that you understand current safeguarding practices and agree to adhere to these practices within the role.
Please download our application as we only accept our completed application form and we don’t accept CVs as part of the process and email completed application to HR@thebridge-eastmidlands.org.uk
Downloads
- Appendix A Volunteer Application Form Word — Download
- Appendix-A-Volunteer-Application-Form — Download
- HTWS volunteer Job Profile — Download
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Volunteer Housing Triage Support employer: The Bridge (East Midlands)
Contact Detail:
The Bridge (East Midlands) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Volunteer Housing Triage Support
✨Tip Number 1
Get to know the organisation! Before you apply, take some time to understand The Bridge's mission and values. This will help you tailor your approach and show that you're genuinely interested in making a difference.
✨Tip Number 2
Don’t be shy about reaching out! If you have questions or want to chat about the role, give them a call or drop an email. It shows initiative and can help you stand out from other applicants.
✨Tip Number 3
Be ready for the interview! Brush up on your knowledge of homelessness issues and think about how your skills can contribute to the Housing Triage team. Practice common interview questions to boost your confidence.
✨Tip Number 4
Apply through our website! Make sure you fill out the application form correctly and send it to the right email address. Double-check everything before hitting send to avoid any hiccups!
We think you need these skills to ace Volunteer Housing Triage Support
Some tips for your application 🫡
Be Clear and Concise: When filling out your application form, make sure to be clear and concise. We want to understand your motivations and experiences without wading through unnecessary fluff. Stick to the point and let your passion shine through!
Show Your Values: Remember, we grade applications against our core values: Quality, Respect, Empowerment, Positivity, and Partnership. Make sure to weave these into your responses, showing us how you embody these principles in your work and life.
Tailor Your Application: Don’t just send a generic application! Tailor it specifically for the Volunteer Housing Triage Support role. Highlight relevant experiences and skills that align with what we’re looking for, so we can see why you’d be a great fit for our team.
Follow Submission Guidelines: We only accept completed application forms, so make sure you download the correct one from our website. Once you’ve filled it out, email it to HR@thebridge-eastmidlands.org.uk. Following these guidelines helps us process your application smoothly!
How to prepare for a job interview at The Bridge (East Midlands)
✨Know the Mission
Before your interview, take some time to understand The Bridge's mission and values. Familiarise yourself with their commitment to preventing homelessness and how they empower communities. This will help you align your answers with their goals and show that you're genuinely interested in making a difference.
✨Showcase Your Communication Skills
As a Volunteer Housing Triage Support, you'll be handling calls and emails. During the interview, demonstrate your communication skills by being clear and concise in your responses. You might even want to prepare a few examples of how you've effectively communicated in past roles or situations.
✨Emphasise Teamwork
The Bridge values partnership and collaboration. Be ready to discuss your experiences working in teams, especially in challenging environments. Highlight how you contribute positively to team dynamics and how you can support the Housing Triage team in achieving their objectives.
✨Prepare for Safeguarding Questions
Given the nature of the role, expect questions about safeguarding practices. Brush up on current safeguarding policies and be prepared to discuss how you would ensure the safety and well-being of clients. Showing that you take this responsibility seriously will make a strong impression.
