At a Glance
- Tasks: Welcome guests with energy and manage seating efficiently.
- Company: Ocean House, a vibrant restaurant known for its warm atmosphere.
- Benefits: Flexible hours, tips, and a fun work environment.
- Other info: Perfect for those who love hospitality and meeting new people.
- Why this job: Be the face of our restaurant and create memorable experiences.
- Qualifications: Friendly, outgoing, and able to thrive in a fast-paced setting.
The predicted salary is between 20000 - 24000 £ per year.
Job Summary
The Host/Hostess is the first and last impression ambassador of the restaurant.
They greet each guest with energy, enthusiasm and a friendly demeanor and provide a warm welcome and fond farewell.
The Host/Hostess diplomatically handles the waitlist and special requests with a positive attitude and offers guests all available options.
They stay abreast of floor plan information and seating rotation, and accurately use guests' names and information.
Responsibilities
- Greet guests in a friendly and timely manner
- Seat guests in a timely manner
- Maintain knowledge of current menu offerings, specials, and promotions
- Handle waitlist and special requests with a positive attitude
- Offer guests all available seating options
- Stay abreast of floor plan information and seating rotation
- Accurately use guests' names and information
- Communicate effectively with the servers and kitchen staff
- Handle cash and credit card transactions accurately
Qualifications
- Must have excellent customer service skills, be friendly and outgoing
- High School diploma or equivalent preferred
- Ability to work in a fast-paced environment, multitask, and work effectively under pressure
- Ability to maintain a positive attitude even when under stress
- Good communication and interpersonal skills
- Ability to handle cash and credit card transactions accurately
- Must be able and willing to work weekends and holidays
Host - Ocean House employer: The Breakers
At Ocean House, we pride ourselves on creating a vibrant and welcoming atmosphere where our Hosts are the heartbeat of our restaurant. With a strong focus on employee growth and development, we offer comprehensive training and opportunities for advancement in the hospitality industry. Located in a stunning coastal setting, our team enjoys a supportive work culture that values enthusiasm, teamwork, and exceptional customer service, making it an ideal place for those seeking a rewarding career in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Host - Ocean House
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Breakers. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Breakers
Don't be shy about reaching out to The Breakers directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Host - Ocean House
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Breakers and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Breakers
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
