The Bread Factory is seeking a Customer Care Manager to lead and develop a high-performing team delivering brilliant service to chefs, bakeries, grocers and buyers. You’ll own KPIs for service, quality and customer experience, drive retention, reduce effort and nurture a culture of continuous improvement.
You’ll analyse customer feedback and operational data, coach leaders, and champion customer voice across functions to simplify and strengthen partnerships in a fast-growing, relationship-led
#J-18808-Ljbffr
Customer Care Leader — Grow Teams & Service Excellence employer: The Bread Factory
The Bread Factory is an exceptional employer, offering a vibrant work culture in the heart of London where innovation and customer satisfaction are at the forefront. With a strong focus on employee growth, we provide ample opportunities for professional development and encourage our team to take ownership of their roles in delivering outstanding service. Join us to be part of a dynamic team that values collaboration and creativity, making a meaningful impact in the food industry.
