Bakery Customer Care Specialist

Bakery Customer Care Specialist

Full-Time 22000 - 28000 £ / year (est.) No working from home possible
The Bread Factory

At a Glance

  • Tasks: Be the friendly face of our bakery, helping customers and processing orders.
  • Company: The Bread Factory, a beloved bakery in London with a warm atmosphere.
  • Benefits: Enjoy bread discounts, holiday allowance, and cycle-to-work options.
  • Other info: Flexible 5-day rota with opportunities for growth in a fun environment.
  • Why this job: Join a passionate team and make customers smile every day.
  • Qualifications: Great communication skills and ability to thrive under pressure.

The predicted salary is between 22000 - 28000 £ per year.

The Bread Factory in London is seeking a friendly Customer Service Assistant to be the first point of contact for our customers.

You will respond to queries, process orders in TROPOS, and work with production and delivery teams to ensure smooth daily operations.

This role requires excellent communication, attention to detail, and the ability to work under pressure across a 5-day rota (weekdays and weekends).

Benefits include bread discounts, holiday allowance, and cycle-to-work options.

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Bakery Customer Care Specialist employer: The Bread Factory

The Bread Factory is an exceptional employer, offering a vibrant work culture that fosters creativity and collaboration among its team members. With a strong commitment to employee growth, we provide opportunities for professional development in the dynamic field of artisan baking, all while being located in the heart of the UK’s culinary scene. Join us to be part of a passionate team dedicated to crafting innovative food products that delight our customers.

The Bread Factory

Contact Details:

The Bread Factory Recruitment Team

We think you need these skills to ace Bakery Customer Care Specialist

Communication Skills
Attention to Detail
Adaptability
Teamwork
Problem-Solving Skills
Time Management
Customer Service Skills