The Bread Factory Limited is seeking a Customer Care Assistant to be the first point of contact for bakery customers. You will respond to queries, handle enquiries and liaise with departments to resolve issues, while processing orders daily in TROPOS.
Working across a weekday/weekend rota (6am-3pm, 7am-4pm, 8am-5pm) you will support daily ordering, production and delivery, maintain high service standards, and demonstrate strong IT and communication skills.
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Customer Care Specialist | Fresh Bread & Staff Discounts employer: The Bread Factory Limited
The Bread Factory Limited is an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. With a strong focus on employee growth, we provide ample opportunities for professional development and career advancement within the vibrant foodservice sector. Located in a thriving area, our team enjoys a supportive environment where creativity is encouraged, making it a rewarding place to build meaningful relationships and achieve commercial success.