At a Glance
- Tasks: Deliver exceptional service and create memorable dining experiences for guests.
- Company: Join WSH Restaurants, a family-feel culture with stunning venues across the UK.
- Benefits: Enjoy complimentary meals, 28 days holiday, and exclusive discounts.
- Other info: Unrivalled opportunities for progression and a supportive work environment.
- Why this job: Be part of a passionate team and develop your skills in world-class hospitality.
- Qualifications: No specific qualifications needed, just a love for great service!
WSH Restaurants is a unique collection of stunning restaurants, bars and one hotel based in different locations around the UK, each with its own character, offering great hospitality through exceptional food and warm, skilful service. We aim to be the very best and set ourselves incredibly high standards because we care passionately about our food, service, people and customers.
To create individual, world-class dining destinations, united in their unwavering standards of quality and service, and revered for their uniquely refined and relaxed ambience. How? By being a destination employer, renowned for industry-leading career development, training, and mentorship - and translating that investment in people into a culture of pride, accountability and ultimately success.
The Braywood delivers a contemporary dining experience of the highest standard, with quality underpinning every touchpoint - from directional cuisine to exceptional service, to the understated luxury of our interiors. Quality begins with a team that is passionate, motivated, and accountable – and that’s why we offer industry-leading training, development and mentorship, placing our people at the cutting edge of world-class hospitality, and equipping them with the skills to create a truly special experience for our guests.
Position Overview: We are looking for a passionate and dedicated Waiter / Waitress to join our team and play a key role in creating a wonderful dining experience for our guests.
Salary: Up to £ Per Year - Full Time Role Part Time Role - Up to £15 Per Hour Fixed Hours Contract - 15 - 20 - 30 Hours per week
Key Responsibilities:
- Exceptional Service: Provide attentive and personalised service to ensure a flawless dining experience for our guests.
- Menu Knowledge: Know our menu well, including ingredients and cooking techniques, to help guests with their choices.
- Presentation: Serve dishes with style, pour wine accurately, and create memorable dining moments.
- Teamwork: Work well with your colleagues to ensure a smooth service.
- Upselling: Recommend featured items, drinks, and wine pairings to enhance guests' experiences.
- Stay Cool: Handle high-pressure situations calmly and professionally, referring them to the line manager if necessary.
Hours per week: Part Time - Fixed Hours Contract - Full Time
Qualifications: N/A
Additional Information: WSH Restaurants has built a family-feel culture where we offer development and progression for all. In addition to that, we also offer a range of benefits including:
- Complimentary meals during shifts (Lunch and Dinner)
- Life Assurance
- Unrivalled opportunities for progression within the company.
- 28 days holiday, increasing with length of service.
- Recommend a friend scheme with great bonuses for individual referrals.
- Exclusive access to our HAPI scheme which offers everyday discounts including money off gym memberships, travel, online shopping, gadgets and much more.
- Reward programmes, long service awards, employee recognition and performance incentives.
- Enrolment into workplace pension scheme
- Employee assistance programme and access to wellbeing hub.
- Cycle to Work Scheme
If you love providing great service and want to be part of a fantastic team, we would love to hear from you!
Part Time | Fixed Hours Contract | Full Time Waiting Staff employer: The Braywood
WSH Restaurants is an exceptional employer that prioritises the growth and development of its staff, offering industry-leading training and mentorship in a vibrant and supportive work environment. With a strong focus on quality service and a family-feel culture, employees enjoy numerous benefits including complimentary meals, generous holiday allowances, and exclusive discounts, all while being part of a passionate team dedicated to creating memorable dining experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Part Time | Fixed Hours Contract | Full Time Waiting Staff
✨Tip Number 1
Get to know the company! Before your interview, check out WSH Restaurants' website and social media. Familiarising yourself with their values and culture will help you connect during the conversation.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will boost your confidence and help you articulate your passion for providing exceptional service.
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. First impressions matter, especially in the hospitality industry where presentation is key.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Part Time | Fixed Hours Contract | Full Time Waiting Staff
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for hospitality shine through. We want to see that you genuinely care about providing exceptional service and creating memorable experiences for our guests.
Know the Menu:Familiarise yourself with our menu and mention any specific dishes or drinks you love. This shows us that you're not just applying for any job, but that you're excited about what we offer at The Braywood.
Highlight Teamwork Skills:We value teamwork, so make sure to include examples of how you've worked well with others in previous roles. Share stories that demonstrate your ability to collaborate and contribute to a smooth service.
Apply Through Our Website:For the best chance of joining our fantastic team, apply directly through our website. It’s the easiest way for us to see your application and get you on the path to an exciting career with WSH Restaurants!
How to prepare for a job interview at The Braywood
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with the menu at WSH Restaurants. Understand the ingredients, cooking techniques, and any specials they might have. This shows your passion for food and helps you answer questions about how you would assist guests in making their choices.
✨Showcase Your Service Skills
During the interview, be ready to discuss your previous experience in providing exceptional service. Share specific examples of how you’ve gone above and beyond for customers. This will demonstrate your commitment to creating memorable dining experiences, which is key for this role.
✨Emphasise Teamwork
WSH Restaurants values teamwork, so highlight your ability to work well with others. Talk about times when you collaborated with colleagues to ensure smooth service or resolved conflicts. This will show that you can contribute positively to their team dynamic.
✨Stay Calm Under Pressure
Be prepared to discuss how you handle high-pressure situations. You might even want to role-play a scenario where things get hectic during service. Showing that you can remain calm and professional will reassure them that you can manage the fast-paced environment of a restaurant.