Bank Support Worker

Bank Support Worker

London Full-Time 25000 - 30000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support autistic individuals and those with learning disabilities in daily activities and personal care.
  • Company: Brandon Trust is a charity dedicated to empowering people with learning disabilities and autism.
  • Benefits: Flexible shifts, full training, ongoing support, and a positive team environment.
  • Why this job: Make a real difference in people's lives while working in a supportive and inclusive culture.
  • Qualifications: Empathy, strong communication skills, and a genuine interest in helping others; no experience required.
  • Other info: Adjustments available during the application process to ensure inclusivity.

The predicted salary is between 25000 - 30000 £ per year.

Salary: £12.21 + £60 per sleep-in shift

Hours: Flexible shifts on a 24/7 rota (planned in advance)

About the role

As a Support Worker at Brandon Trust, you’ll be part of something meaningful—supporting autistic people and people with learning disabilities to live life in the way that suits them best. Whether it’s helping someone pursue a new hobby, build routines, plan a trip, attend their work, maintain their house or simply enjoy their day, you’ll be working alongside them to make it happen. You’ll support with day-to-day activities like shopping, cooking, and managing health needs—always led by the person’s own preferences and goals. You’ll also support with personal care. This means helping people with washing, dressing, and other essential personal routines. It’s a vital part of enabling people to live with dignity, choice, and independence. Personal care is always delivered in a respectful and person-centred way, in line with each individual’s needs and preferences. No two days are the same, and every day brings the opportunity to be part of someone’s progress and independence.

Why this role matters

You’ll be joining people on their own journeys—whether that’s growing in confidence, building friendships, or trying something new. You’ll see the real impact of your support and share in the everyday moments that matter most. This is work with purpose. You’ll be part of a supportive team that values respect, individuality, and connection.

What we’re looking for

  • A kind and thoughtful approach rooted in empathy and respect
  • A genuine interest in other people’s lives, routines, and goals
  • Strong communication skills and the ability to work well in a team
  • A positive attitude and a willingness to learn
  • A commitment to inclusion and celebrating what makes each person unique

No experience? That’s okay. Your values and behaviours matter more than your background. If you’re someone who listens well, treats others with respect, and genuinely wants to support people to live their lives, we’ll provide everything you need to succeed. With full training, ongoing support, and development opportunities, you’ll be supported every step of the way.

About us

Brandon Trust is a charity supporting people with learning disabilities and autism to live life to the full. We work alongside people to help them make choices, be heard, and thrive in their communities. We’re committed to building a diverse team and an inclusive workplace. If you need any adjustments during the application or interview process, just let us know—we’re here to support you too.

Bank Support Worker employer: The Brandon Trust

Brandon Trust is an exceptional employer dedicated to making a meaningful impact in the lives of autistic individuals and those with learning disabilities. With a strong emphasis on respect, individuality, and connection, employees benefit from flexible working hours, comprehensive training, and ongoing support, fostering both personal and professional growth. Join a compassionate team where every day offers the chance to contribute to someone's journey towards independence and fulfilment.
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Contact Detail:

The Brandon Trust Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Bank Support Worker

✨Tip Number 1

Familiarise yourself with the values and mission of Brandon Trust. Understanding their commitment to supporting individuals with learning disabilities and autism will help you align your responses during interviews and demonstrate your genuine interest in the role.

✨Tip Number 2

Prepare to discuss real-life scenarios where you've shown empathy and support for others. Think about times when you've helped someone overcome a challenge or supported them in achieving their goals, as these experiences will resonate well with the interviewers.

✨Tip Number 3

Showcase your communication skills by engaging in conversations with people from diverse backgrounds. This will not only enhance your ability to connect with potential clients but also demonstrate your commitment to inclusion and respect for individuality.

✨Tip Number 4

Be ready to express your willingness to learn and adapt. Highlight any previous experiences where you've taken on new challenges or learned new skills, as this will show that you're open to growth and development in the role of a Bank Support Worker.

We think you need these skills to ace Bank Support Worker

Empathy
Active Listening
Communication Skills
Teamwork
Problem-Solving Skills
Patience
Adaptability
Respect for Individuality
Personal Care Skills
Time Management
Positive Attitude
Commitment to Inclusion
Ability to Follow Care Plans
Flexibility in Working Hours

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Bank Support Worker. Highlight key phrases that resonate with your skills and experiences.

Tailor Your CV: Customise your CV to reflect the qualities and experiences that align with the role. Emphasise your empathy, communication skills, and any relevant experiences, even if they are not directly related to support work.

Craft a Compelling Cover Letter: Write a cover letter that showcases your genuine interest in supporting individuals with learning disabilities and autism. Share personal anecdotes or motivations that demonstrate your commitment to inclusion and respect for individuality.

Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that your documents are clear and professional. A polished application reflects your attention to detail.

How to prepare for a job interview at The Brandon Trust

✨Show Your Empathy

During the interview, demonstrate your understanding of the challenges faced by autistic individuals and those with learning disabilities. Share personal experiences or insights that highlight your empathetic approach to supporting others.

✨Highlight Communication Skills

Effective communication is key in this role. Be prepared to discuss how you would adapt your communication style to meet the needs of different individuals. Use examples from past experiences where you successfully communicated in a team or with clients.

✨Express Your Willingness to Learn

Since no prior experience is required, emphasise your eagerness to learn and grow in the role. Mention any relevant training or courses you are willing to undertake to enhance your skills in supporting individuals with diverse needs.

✨Demonstrate a Positive Attitude

A positive attitude can make a significant difference in this role. Share examples of how you have maintained positivity in challenging situations, and express your enthusiasm for making a meaningful impact in people's lives.

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