At a Glance
- Tasks: Be the go-to person for clients, ensuring smooth communication and project delivery.
- Company: Join a leading branding agency known for its innovative culture and iconic work.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Collaborative team culture that encourages experimentation and personal development.
- Why this job: Make a real impact by connecting creativity with client success in a dynamic environment.
- Qualifications: Experience in account or project management, with strong communication skills.
The predicted salary is between 40000 - 50000 £ per year.
About Interbrand
Interbrand understands what it takes today to build the world’s most iconic brands. To support our clients in an ever more complex and fascinating world, we have renewed our commitment to both common global standards and greater empowerment, experimentation and entrepreneurialism. Interbrand is its people. We are a global team of highly diverse thinkers, makers and collaborators. We are proud of our heritage and often regarded as the university of branding. Over the past four decades, we have pioneered iconic work and invented many of the brand building tools that are now commonplace. In collaboration with many of the world’s leading brands, we are pioneering the future of brand building. In a world where people’s expectations are moving faster than businesses, we give our clients the confidence to make Iconic Moves that create desire and utility, reshape the competitive landscape and drive extraordinary results.
The Interbrand Best Global Brands study/rankings are resources to our clients and the industry, providing proprietary data and insight for our role as client partner and commentator. We have published 18 books on brands and are often the reference point for university curriculum and professional associations. Today, through our own Academy, we aim to be the most impactful learning environment in the marketing world.
Our Behaviours
Our culture is informed by a set of behaviours we co-created as a business. Our behaviours give us space to experiment, permission to speak out, and a model of leadership that anyone in the business can adopt. Our behaviours are Lead with love, Be Brave, Listen First and Make it happen. We are proud of our behaviours. They make us, us.
The opportunity
You’re building confidence as a day-to-day partner amongst the team. You keep workstreams on track, translate feedback into clear actions, and support quality delivery. You’ll learn to connect commercial health to creative momentum and help teams land work with impact.
What you’ll be doing
- Be the main point of contact for clients, keeping communication clear and timely between them and our teams for defined workstreams.
- Work with Strategy and Creative to develop and present recommendations to clients.
- Create presentations that make complex information easy for clients to understand and act on.
- Manage project delivery against brief, timeline, budget, and margin targets, raising issues early.
- Prepare monthly billing and work with Finance to ensure invoices and documentation are correct.
- Build and manage project budgets and timing plans, monitoring spend and adjusting as needed.
- Partner with Strategy, Creative, and Finance to surface problems, find solutions, and keep approvals moving.
- Contribute to proposals, cost estimates and scopes, making sure the commercial side makes sense for the business and client.
- Start gathering client, industry and business intelligence to help contextualise client challenges and frame to teams in support of project delivery.
- Escalate issues early with options and follow through reliably, even when things get complex.
What we’re looking for
- Experience: Hands-on account or project management experience within agency, marketing or consulting businesses.
- Relationships: You build genuine trust with internal teams and clients. You understand what matters to both the business and clients and make sure perspectives are shared in the best way forward, exploring solutions and outcomes.
- Curiosity: You stay alert to changes in your client’s world. You bring relevant information and trends to the team, thinking about what it means for the work.
- Commerciality: You understand margins and cost. You spot problems early and think about whether the account is healthy and growing.
- Communication: You communicate clearly and check that everyone understands what's been decided and what comes next.
Client Manager employer: The Branding Journal
Interbrand is an exceptional employer that fosters a culture of empowerment, collaboration, and continuous learning, making it an ideal place for a Client Manager to thrive. With a commitment to innovation and a diverse team of thinkers and creators, employees benefit from unique growth opportunities through the Interbrand Academy, while being part of a legacy that shapes the future of branding. The supportive work environment encourages experimentation and open communication, ensuring that every team member can contribute meaningfully to iconic projects.
StudySmarter Expert Advice🤫
We think this is how you could land Client Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their behaviours, like 'Lead with love' and 'Be Brave'. This will help you align your answers with what they value, making you a more attractive candidate.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience connects with the role of Client Manager. Highlight your project management skills and how you can keep workstreams on track while building genuine trust with clients.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of our team at Interbrand.
We think you need these skills to ace Client Manager
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of your own style into your writing. Remember, we’re looking for someone who fits in with our culture, so be authentic!
Tailor Your Application:Make sure to tailor your application specifically for the Client Manager role. Highlight your relevant experience and skills that align with what we’re looking for. This shows us that you’ve done your homework and are genuinely interested in joining our team.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured writing that gets straight to the heart of your experience and qualifications. Avoid fluff and focus on what makes you a great fit for the role!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we do!
How to prepare for a job interview at The Branding Journal
✨Know Your Client Inside Out
Before the interview, dive deep into Interbrand's work and their approach to branding. Familiarise yourself with their iconic projects and understand their behaviours like 'Lead with love' and 'Be Brave'. This will show your genuine interest and help you connect your experience to their values.
✨Showcase Your Project Management Skills
Prepare specific examples from your past experiences where you've successfully managed projects or accounts. Highlight how you kept communication clear, met deadlines, and handled budgets. This will demonstrate your hands-on experience and ability to deliver quality results.
✨Communicate Clearly and Confidently
Practice articulating your thoughts clearly. During the interview, ensure you explain your ideas in a straightforward manner, just like you would when presenting to clients. This will reflect your ability to simplify complex information, a key skill for a Client Manager.
✨Ask Insightful Questions
Prepare thoughtful questions about Interbrand’s current projects or challenges they face in the branding landscape. This shows your curiosity and engagement, plus it gives you a chance to demonstrate your understanding of the industry and how you can contribute to their success.
