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- Tasks: Lead People Operations, manage recruitment, onboarding, and enhance employee experiences.
- Company: Join BrandAlley, a dynamic e-commerce platform for designer brands.
- Benefits: Competitive salary, hybrid work, 25 days holiday, and great perks.
- Why this job: Make a real impact in a transformative role with a focus on innovation.
- Qualifications: Experience in People Operations and familiarity with HR systems like Cezanne.
- Other info: Enjoy a vibrant office culture with opportunities for growth and development.
The predicted salary is between 48000 - 72000 £ per year.
Join to apply for the People Operations Manager/ Specialist role at The BrandAlley Group.
Contract Type: Fixed-Term – August 2025 to Feb 2026 (6 months). Hybrid working: 3 days in the office. Start date: ASAP. Location: Kettering.
BrandAlley is undergoing a transformation and is looking for an exceptional People Operations Manager/ Specialist to lead the way. You will be the People Ops expert, ensuring processes are efficient, systems are connected, and employees feel supported. You will embed our new HRIS Cezanne and own people experiences from recruitment and onboarding to policy updates. This is an opportunity to make a visible impact in a business that values innovation, exceptional people experiences, and operational excellence.
What you'll be doing
- Act as a strategic partner, owning hiring across BrandAlley.
- Deliver full-cycle recruitment: sourcing, screening, managing processes and closing candidates.
- Build and maintain talent pipelines through direct sourcing.
- Report hiring metrics and pipeline data.
- Build and deliver an exceptional end-to-end onboarding experience, ensuring new joiners are up and running quickly with the right tools.
- Oversee an automated offboarding experience, collaborating with finance, IT and other departments.
- Lead on exit interviews and share learnings as appropriate.
- Be the owner and lead for our HR system – Cezanne, ensuring starters, leavers, promotions, and changes are processed and documents updated.
- Lead the HR inbox, driving automation and efficiencies.
- Manage contractor compliance, keeping IR35 documentation accurate and up to date.
- Keep people policies and processes fresh, aligned with our values, and transparent for all colleagues.
- Collaborate with our Payroll Advisor to ensure timely and accurate payroll processing when needed.
- Be data-focused, reporting monthly key metrics and driving improvements, efficiencies and exceptional experiences.
- Drive smarter ways of working through automation and seamless systems integration.
- Support learning and development by training the wider People & Culture team and managers in system and automation approaches.
- Lead continuous improvement initiatives to make the People Operations function more effective and provide an exceptional employee and manager experience.
What you'll bring
- A strong track record in People Operations, ideally in a fast-moving business (around 200 employees).
- Hands-on experience with the Cezanne HR system; you know what is possible and what good people experiences look like.
- Confidence with data, systems, and reporting tools.
- Keen interest and knowledge of employment law and IR35 compliance.
- Tech-savvy and solutions-focused, always seeking improvements.
- Experience with product-led people experiences is desirable.
The great stuff
- Impeccable attention to detail, strong project management, and ability to juggle priorities.
- Motivated, takes full responsibility for work areas, and can work independently or as part of a team.
- Excellent written and verbal communication skills; able to build trust with managers and stakeholders.
- Experience in e-commerce and/or retail or FMCG is preferred.
Perks of the job
- Modern, energetic warehouse-based office in Kettering, the operational hub of our business.
- Competitive salary.
- Hybrid working 3 days per week.
- 25 days holiday – +1 day per completed calendar year, up to 30 days.
- 8% employer pension contribution.
- Life Assurance – 3 x annual salary.
- Early Finish Fridays every week.
- Everyday Benefits – Cycle to Work, discounted gym memberships, Eyecare Vouchers + EAP services.
- Summer party in September and end of year celebration in December.
Who are we?
BrandAlley is the go-to destination for designer brands at exclusive prices. We're a members-only site with hundreds of high-profile labels in fashion, beauty and home, with stock up to 90% off RRP. We offer an Outlet for immediate dispatch. We are committed to privacy and data protection, and BrandAlley UK Ltd collects, processes, and secures personal data in accordance with data protection laws. BrandAlley UK Ltd is proud to be an equal opportunities employer offering equal employment opportunity regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.
People Operations Manager/ Specialist in London employer: The BrandAlley Group
Contact Detail:
The BrandAlley Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People Operations Manager/ Specialist in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and don’t be shy about letting people know you’re on the hunt for a People Operations role. You never know who might have the inside scoop on an opportunity.
✨Tip Number 2
Prepare for interviews by researching BrandAlley and understanding their values and culture. Tailor your responses to show how your experience aligns with their needs, especially around HRIS systems like Cezanne and improving employee experiences.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your answers and boost your confidence. Focus on showcasing your hands-on experience in People Operations and your knack for data-driven decision-making.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the BrandAlley team and making a real impact.
We think you need these skills to ace People Operations Manager/ Specialist in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the People Operations Manager/Specialist role. Highlight your experience with HR systems like Cezanne and showcase how you've improved people processes in previous roles.
Showcase Your Data Skills: Since this role is data-focused, don’t forget to mention any experience you have with reporting tools and metrics. We want to see how you’ve used data to drive improvements and efficiencies in your past positions.
Be Personable: In your written application, let your personality shine through! We’re looking for someone who can build trust with managers and stakeholders, so a friendly yet professional tone will go a long way.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team at BrandAlley!
How to prepare for a job interview at The BrandAlley Group
✨Know Your Stuff
Make sure you’re well-versed in the Cezanne HR system and how it can enhance people experiences. Brush up on your knowledge of employment law and IR35 compliance, as these are crucial for the role.
✨Showcase Your Data Skills
Be prepared to discuss how you’ve used data in previous roles to drive improvements and efficiencies. Bring examples of key metrics you've reported on and how they impacted decision-making.
✨Demonstrate Your Project Management Prowess
Highlight your experience in managing multiple priorities and projects simultaneously. Share specific instances where your attention to detail made a difference in delivering successful outcomes.
✨Emphasise Collaboration
Since this role involves working with various departments, be ready to talk about how you’ve successfully collaborated with teams in the past. Discuss your approach to building trust and maintaining open communication with stakeholders.