At a Glance
- Tasks: Lead outreach initiatives, focusing on mental health and domestic abuse support.
- Company: Join The Branch Trust, a charity dedicated to community-centred solutions.
- Benefits: Training opportunities, supportive team culture, and a chance to make a real difference.
- Other info: Opportunity for personal growth and professional development in a dynamic environment.
- Why this job: Be part of a passionate team making lasting impacts in local communities.
- Qualifications: Experience in team management and a strong interest in community work.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking an Outreach Manager who is excited by the opportunity to join a passionate team committed to listening well, collaborating widely, and building innovative, community-centred responses that make a lasting difference. This role will help shape and strengthen the systems, processes, and partnerships that enable our outreach services to scale while remaining deeply rooted in the needs of the communities we serve.
About The Branch Trust: The Branch Trust is a charity established in 2020, growing out of the outreach work of St Mary’s Church, Chipping Norton. We serve communities across Chipping Norton and surrounding villages, with a particular focus on the most deprived areas of West Oxfordshire, where barriers to accessing support can prevent individuals and families from thriving. At the heart of our work is a deep commitment to listening carefully to the real challenges faced at grassroots level and responding in a dynamic, innovative way. Our approach brings together voluntary organisations, statutory services, and local community networks to create joined-up, practical support that treats people as whole individuals. This collaborative, holistic model—rooted in the life of the community—is something we believe can serve as a blueprint for others seeking to address complex social needs in meaningful and sustainable ways. Driven by our Christian faith, we work alongside partners to support, encourage, and empower people of all ages, backgrounds, beliefs, and circumstances. With strong local backing, we have raised over £4 million to develop a central community hub in Chipping Norton, providing a base from which this integrated support and outreach can grow and flourish.
Role Overview: The Outreach Manager will work closely with the CEO to lead and coordinate the charity’s frontline outreach work, particularly focusing on mental health support and domestic abuse response. A key aspect of the role will also involve working closely with the Nurture Lead, who oversees the Nurture Team, to ensure strong collaboration, shared learning, and joined-up support for individuals and families engaging with The Branch Trust. A large part of this role will be concentrating on building the collaborative work of The Branch, both building relationships with other services and networks and advocating for the work of The Branch. This role ensures consistency, quality, and impact across outreach activities while developing the organisation’s capacity to grow.
Key Responsibilities
- Leadership and Organisational Development
- Build a trusted and effective working relationship with the CEO to collaboratively work on the outward focus of the charity and interaction with other voluntary and statutory organisations.
- Work closely with the Nurture Lead to align outreach and nurture services.
- Translate strategy into practical plans and help the charity grow sustainably.
- Foster a positive, healthy, and safe organisational culture that safeguards both staff and clients.
- Outreach Delivery and Coordination
- Lead and coordinate frontline outreach work, particularly mental health and domestic abuse support.
- Oversee Connect Cafe Help Desk Volunteers and shape services in partnership with support agencies.
- Ensure consistent standards, quality, and effectiveness across outreach activities.
- Develop and implement outreach strategies to support individuals and families experiencing hardship.
- Monitor and evaluate outreach initiatives to ensure they meet the charity’s goals.
- Partnerships and Advocacy
- Build strong relationships with statutory and voluntary sector partners.
- Act as an advocate for the charity at events and in networks.
- Strengthen referral pathways with local authorities, schools, health professionals, and community organisations.
- Team Management and Support
- Provide supervision, support, and training to outreach staff, volunteers, and interns.
- Motivate and support the team to deliver high-quality services.
- Ensure accountability, wellbeing, and ongoing development within the outreach team.
- Train as a Designated Safeguarding Lead.
- Attend weekly staff meetings and contribute to team life, including leading a time of worship once per quarter.
- Operations, Monitoring and Compliance
- Work with the CEO and Nurture Lead to review and develop systems for measuring and reporting impact.
- Ensure safeguarding and data protection (GDPR) standards are maintained.
- Support responsible management of budgets and resources.
- Communications and Representation
- Implement communication strategies via social media, newsletters, and website.
- Represent the charity at local, district, and county-wide meetings.
- Report progress and updates to the Board of Trustees as required.
Person Specification
Essential Experience
- Experience managing or supervising teams.
- Experience or strong interest in the charity/community sector.
- Demonstrable internal and external communication skills.
- Commitment to delivering organisational objectives effectively.
Desirable Experience
- Knowledge of statutory and voluntary sectors in Oxfordshire.
- Understanding of safeguarding, health & safety, and regulatory matters.
- Experience working collaboratively with external agencies.
Key Skills
- Strong interpersonal and leadership skills.
- Sound decision-making and problem-solving abilities.
- Ability to manage multiple priorities and projects.
- Experience measuring and reporting financial and impact data.
- Strong organisational and time management skills.
- Ability to inspire and motivate others.
- Confidence working with people from diverse backgrounds.
Qualifications
- Essential: Degree or equivalent relevant education.
- Desirable: Vocational qualifications; clean full driving licence.
Personal Attributes
- Motivated by strong Christian faith.
- Compassionate towards vulnerable individuals and families.
- Positive, organised, and proactive.
- Creative, flexible, and adaptable.
- Collaborative and enthusiastic, committed to professional development.
Additional Information
- Reports directly to the CEO under the governance of the Board of Trustees.
- Some work may take place in local schools, including St Mary’s Primary School and Chipping Norton Secondary School, following relevant policies.
- Subject to Enhanced DBS check.
- Genuine Occupational Requirement (GOR): practising Christian. Post holder will participate in and occasionally lead short acts of worship within team meetings.
- Training and development opportunities provided.
Outreach Manager in Chipping Norton employer: The Branch Trust
The Branch Trust is an exceptional employer, dedicated to fostering a collaborative and supportive work culture that prioritises the well-being of both staff and the communities we serve. With a strong focus on professional development and a commitment to innovative outreach solutions, employees have the opportunity to make a meaningful impact in the lives of individuals and families in West Oxfordshire. Located in Chipping Norton, our vibrant community hub not only serves as a base for integrated support but also offers a unique environment where passionate individuals can thrive and grow together.
StudySmarter Expert Advice🤫
We think this is how you could land Outreach Manager in Chipping Norton
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by The Branch Trust.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like The Branch Trust.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at The Branch Trust.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at The Branch Trust. Apply directly through us to stand out!
We think you need these skills to ace Outreach Manager in Chipping Norton
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of The Branch Trust. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Outreach Manager, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at The Branch Trust
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of The Branch Trust. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
