At a Glance
- Tasks: Lead business operations, ensuring effective delivery of services and compliance with regulations.
- Company: Join The Brain Charity, a supportive organisation making a difference in neurological health.
- Benefits: Enjoy a competitive salary, pension scheme, and part-time hours for work-life balance.
- Other info: Opportunity for professional growth and involvement in community events.
- Why this job: Make a real impact while developing your leadership skills in a meaningful charity environment.
- Qualifications: Experience in operations management and a passion for supporting charitable causes.
The predicted salary is between 32000 - 40000 £ per year.
The Head of Business Operations will play a key leadership role within The Brain Charity, leading and overseeing the effective and safe delivery of a range of business and operational activities. This includes responsibility for premises management, health and safety, data protection compliance, ICT systems, and operational services such as room hire and café provision. Working closely with the Chief Executive Officer and senior colleagues, the role will ensure that systems, processes and services run efficiently, meet regulatory requirements, and support the charity’s wider objectives. The postholder will also lead on continuous improvement, oversee operational performance, manage budgets and commercial activities, and develop sustainable income-generating services that support people living with neurological conditions.
Key Responsibilities
- Management of Physical Assets: Hold responsibility for the organisation’s assets register. Ensure that all buildings owned by the organisation and their fixtures and fittings are maintained to a high standard in a cost-effective way.
- Health & Safety, Security & Business Continuity: Provide leadership and assurance on the effectiveness of Health & Safety controls across the organisation. Ensure the safe, secure and continuous operation of the charity’s premises, including oversight of access arrangements, security controls, and incident response. Ensure Health & Safety and food safety policies are in place, effectively implemented, embedded into day-to-day operations, and consistently monitored to maintain full compliance across all operational activities. Maintain organisational readiness for incidents affecting premises safety, security, or continuity of service delivery.
- Data Protection & GDPR: Support and contribute to ensuring compliance with GDPR and data protection legislation across the organisation. Support the CEO and senior leadership team in meeting data protection responsibilities.
- ICT, Digital & Systems Oversight: Provide oversight of ICT infrastructure, Microsoft 365 accounts and CRM systems, ensuring they support operational and business objectives. Manage supplier relationships and contracts for IT support services.
- Operational Management: Take responsibility for improving the performance, productivity, efficiency, and profitability of the café and room hire services. Lead and manage facilities refurbishment and improvement projects.
- Financial Management: Set and manage budgets for existing product and service delivery. Forecast sales targets and monitor progress against these.
- People Management: Take responsibility for being up to date with the charity’s current policies and procedures and ensure they are adhered to by all staff within your department. Monitor, performance manage and improve the efficiency of all direct reports.
- Other: Actively support promotional and fundraising events for The Brain Charity, attending a minimum of 1 fundraising or client-focussed event over the course of a year. Carry out any other reasonable tasks which may be required by the charity from time to time.
Head of Business Operations in Liverpool employer: The Brain Charity
The Brain Charity is an exceptional employer that prioritises the well-being and professional growth of its staff, offering a supportive work culture in the heart of Liverpool. With a commitment to continuous improvement and employee development, the role of Head of Business Operations provides unique opportunities to lead impactful initiatives while enjoying a competitive salary and benefits, including a generous pension scheme. Join us in making a meaningful difference for individuals living with neurological conditions in a collaborative and dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Business Operations in Liverpool
✨Tip Number 1
Network like a pro! Reach out to people in your industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the charity and its mission. Understand their values and how your skills can help them achieve their goals. Tailor your responses to show you're not just a fit for the role, but also for the organisation's culture.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. This will help you articulate your experience and demonstrate your leadership skills effectively.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it’s a great opportunity to reiterate why you’re the best fit for the Head of Business Operations position.
We think you need these skills to ace Head of Business Operations in Liverpool
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight how your skills and experiences align with the Head of Business Operations role. We want to see how you can contribute to our mission at The Brain Charity!
Showcase Your Leadership Skills:Since this role involves leading a team, don’t forget to include examples of your leadership experience. Share specific instances where you've successfully managed projects or improved operational efficiency.
Be Clear and Concise:Keep your application straightforward and to the point. Use bullet points for easy reading and make sure to address all key responsibilities mentioned in the job description. We appreciate clarity!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at The Brain Charity
✨Know Your Stuff
Make sure you thoroughly understand the role of Head of Business Operations. Familiarise yourself with The Brain Charity's mission, values, and current projects. This will help you demonstrate your genuine interest and how your skills align with their objectives.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams or projects in the past. Highlight your experience in managing budgets, improving operational efficiency, and ensuring compliance with regulations. Be ready to discuss how you can bring these skills to The Brain Charity.
✨Ask Smart Questions
Prepare thoughtful questions about the organisation’s current challenges and future goals. This shows that you're not just interested in the job, but also in contributing to the charity's success. It’s a great way to engage with the interviewers and demonstrate your strategic thinking.
✨Be Ready for Scenario-Based Questions
Expect questions that ask how you would handle specific situations related to health and safety, data protection, or operational management. Think through potential scenarios beforehand and outline your approach to problem-solving and decision-making in those contexts.
