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For Companies At a Glance
- Tasks: Welcome customers, manage calls, and maintain the showroom atmosphere.
- Company: Join Bowker Motor Group, an award-winning BMW & MINI Centre in Blackburn.
- Benefits: Enjoy 25 days holiday, discounts, training, and social events.
- Why this job: Be part of a dynamic team focused on exceptional customer service and personal growth.
- Qualifications: No experience needed; just bring your passion for customer service and a friendly attitude.
- Other info: Full training provided; work hours are Monday to Friday, 9am to 6pm.
The predicted salary is between 24000 - 36000 £ per year.
Bowker Motor Group are recruiting a full-time Receptionist/Showroom Host for their award-winning BMW & MINI Centre on Trident Park in Blackburn.
The Role:
- Welcome customers and visitors and serve hot/cold refreshments
- Answer and manage the telephone system
- Accurately record calls and visits and relay messages in a timely manner
- Manage customer waiting area and showroom
Skills & Experience:
- Previous experience in a similar role is not essential as full training will be provided, however we do require:
- A passion for delivering the highest level of customer service
- Self-motivated
- A mature, friendly and approachable manner
- Excellent interpersonal and organisational skills
- An effective communicator
- Well-presented and personable
- The ability to multitask and work under pressure
- IT literate
Working hours: 40 hours per week, Monday – Friday, 9.00am - 6.00pm with an unpaid lunch break of 60 minutes.
The Benefits:
- 25 days holiday (plus bank holidays)
- Additional day’s holiday on your birthday
- Discount retail shopping platform
- Preferential family rates on BMW, MINI and BMW Motorrad
- Company pension scheme
- Death in Service policy
- Work wear supplied
- Cycle to work scheme
- Training, coaching and development funded
- Incentives and rewards
- Free tickets to local and national events
- Staff social events
- On site car parking
If you share our passion for delivering outstanding customer service and can demonstrate the required skills, experience and enthusiasm, please apply today with your current CV and a covering letter.
By applying for any of our vacancies, you are agreeing to our Privacy Notice, a copy of which can be found on our website (see footer section). We welcome all applications; however, only those selected for an interview will be contacted.
Receptionist/Showroom Host (Blackburn) employer: The Bowker Motor Group
Contact Detail:
The Bowker Motor Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist/Showroom Host (Blackburn)
✨Tip Number 1
Familiarise yourself with Bowker Motor Group and their values. Understanding their commitment to customer service will help you align your approach during the interview, showcasing your passion for delivering exceptional service.
✨Tip Number 2
Practice your communication skills. As a Receptionist/Showroom Host, you'll be the first point of contact for customers. Role-play scenarios with friends or family to enhance your ability to engage warmly and professionally with visitors.
✨Tip Number 3
Prepare to discuss how you handle multitasking and working under pressure. Think of specific examples from past experiences where you've successfully managed multiple tasks simultaneously, as this is crucial for the role.
✨Tip Number 4
Dress appropriately for the interview. Since the role requires a well-presented and personable individual, showing up in smart attire will demonstrate your understanding of the professional environment at Bowker Motor Group.
We think you need these skills to ace Receptionist/Showroom Host (Blackburn)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Receptionist/Showroom Host position. Tailor your application to highlight how your experiences align with these requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to multitask. Mention any relevant experience, even if it's not directly in a similar role, and express your enthusiasm for working at Bowker Motor Group.
Highlight Relevant Skills: In your CV, emphasise skills such as effective communication, organisational abilities, and IT literacy. Use specific examples from past experiences to demonstrate how you have successfully used these skills in a professional setting.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a receptionist role.
How to prepare for a job interview at The Bowker Motor Group
✨Show Your Passion for Customer Service
Since the role requires a passion for delivering high-quality customer service, be prepared to share specific examples of how you've gone above and beyond for customers in previous roles or situations.
✨Demonstrate Your Communication Skills
As an effective communicator is essential for this position, practice articulating your thoughts clearly. You might want to prepare answers to common interview questions that showcase your interpersonal skills.
✨Highlight Your Organisational Skills
The ability to multitask and stay organised is crucial. Think of instances where you successfully managed multiple tasks at once, and be ready to discuss these during the interview.
✨Dress to Impress
Being well-presented is important for this role. Make sure to dress smartly for the interview, reflecting the professional image of Bowker Motor Group and the BMW & MINI brand.
