Automotive Parts Advisor | Customer Experience Expert in Preston
Automotive Parts Advisor | Customer Experience Expert

Automotive Parts Advisor | Customer Experience Expert in Preston

Preston Full-Time 30000 - 42000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Deliver top-notch customer service and manage stock for BMW & MINI parts.
  • Company: Join a leading automotive group with a focus on excellence.
  • Benefits: Enjoy 25 days holiday, birthday leave, and a pension scheme.
  • Why this job: Be part of a dynamic team and enhance customer experiences in the automotive industry.
  • Qualifications: Experience in a similar role, strong people skills, and a full UK driving licence.
  • Other info: 41.5 hours per week with overtime opportunities on Saturday mornings.

The predicted salary is between 30000 - 42000 Β£ per year.

A leading automotive group is seeking a full-time Parts Advisor for their BMW & MINI Centre in Preston. The role involves providing exceptional customer service, managing stock control, and handling invoices.

Candidates should have:

  • Proven experience in a similar position
  • Strong interpersonal skills
  • A full UK driving licence

Benefits include:

  • 25 days holiday
  • Additional holiday on your birthday
  • A pension scheme

The working hours are 41.5 hours per week plus overtime for Saturday mornings. Apply with CV and covering letter.

Automotive Parts Advisor | Customer Experience Expert in Preston employer: The Bowker Motor Group

Join a leading automotive group in Preston, where we prioritise exceptional customer service and employee satisfaction. With a supportive work culture, generous benefits including 25 days holiday plus your birthday off, and opportunities for professional growth, we are committed to fostering a rewarding environment for our Parts Advisors. Experience the unique advantage of working with prestigious brands like BMW and MINI, all while being part of a dynamic team that values your contributions.
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Contact Detail:

The Bowker Motor Group Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Automotive Parts Advisor | Customer Experience Expert in Preston

✨Tip Number 1

Network like a pro! Reach out to friends, family, or even former colleagues in the automotive industry. They might know about openings that aren't advertised yet, and a personal recommendation can really give you an edge.

✨Tip Number 2

Prepare for interviews by researching the company and its values. Knowing about their customer service approach and how they handle stock control will show you're genuinely interested and ready to contribute to their team.

✨Tip Number 3

Practice your interpersonal skills! Role-play common interview scenarios with a friend or family member. This will help you articulate your experience and demonstrate your customer service expertise confidently.

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Automotive Parts Advisor | Customer Experience Expert in Preston

Customer Service
Stock Control
Invoice Management
Interpersonal Skills
Full UK Driving Licence
Time Management
Attention to Detail
Problem-Solving Skills

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights your experience in customer service and stock management. We want to see how your skills match the Parts Advisor role, so don’t be shy about showcasing your relevant achievements!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our BMW & MINI Centre. Share your passion for the automotive industry and how you can enhance our customer experience.

Show Off Your Interpersonal Skills: Since this role is all about customer interaction, make sure to highlight your strong interpersonal skills in both your CV and cover letter. We love candidates who can connect with customers and provide top-notch service!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!

How to prepare for a job interview at The Bowker Motor Group

✨Know Your Automotive Stuff

Make sure you brush up on your knowledge of BMW and MINI parts. Familiarise yourself with common components, stock management practices, and invoicing processes. This will show the interviewer that you're not just a customer service expert but also someone who understands the products inside out.

✨Show Off Your Customer Service Skills

Prepare examples from your past experience where you provided exceptional customer service. Think about how you handled difficult situations or went above and beyond for a customer. This will demonstrate your strong interpersonal skills and commitment to customer satisfaction.

✨Dress the Part

Even though it’s an automotive role, first impressions matter! Dress smartly and professionally for the interview. It shows respect for the company and the position you're applying for, and it helps you feel more confident during the conversation.

✨Ask Insightful Questions

Prepare a few thoughtful questions to ask at the end of the interview. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your interest in the position but also helps you gauge if the company is the right fit for you.

Automotive Parts Advisor | Customer Experience Expert in Preston
The Bowker Motor Group
Location: Preston
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  • Automotive Parts Advisor | Customer Experience Expert in Preston

    Preston
    Full-Time
    30000 - 42000 Β£ / year (est.)
  • T

    The Bowker Motor Group

    50-100
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