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For Companies At a Glance
- Tasks: Engage customers, share your MINI passion, and provide outstanding service in a vibrant showroom.
- Company: Join Bowker Motor Group, a dynamic team at the MINI Centre in Blackburn.
- Benefits: Enjoy 25 days holiday, discounts, training, and fun staff events.
- Why this job: Be a brand ambassador for MINI and create excitement around amazing products.
- Qualifications: Customer-facing experience, a passion for MINI, and great communication skills.
- Other info: Full UK driving licence required; flexible hours with a supportive team environment.
The predicted salary is between 25000 - 30000 £ per year.
Bowker Motor Group are recruiting a MINI Product Genius to join the Team at their MINI Centre on Trident Park in Blackburn.
The Role
As a MINI Product Genius, you will be the face of the brand representing both MINI and Bowker. You will engage with our customers on a daily basis, within the showroom environment, sharing your knowledge of the MINI products (training will be provided), whilst providing an outstanding level of customer care and generating sales leads by creating excitement amongst customers about the products we offer. Whilst the role is not a ‘sales’ role, your remit will be to share your passion in a pressure-free way, be the go to ‘brand ambassador’ for our customers and ensure they feel valued by understanding them on a personal level whilst providing a bespoke service to find the best option from the MINI range to suit their needs. You will get to embrace the MINI range, live with it and experience it, to allow you to truly bring the driving experience to life.
Skills & Experience
You will have previous experience in a customer-facing role and have a good understanding of what great customer service looks like. A passion for MINI should be a prerequisite for this position. We are looking for a true team player who wants to join our successful Centre and help take us to the next level. You will need a full UK driving licence too, lots of energy and passion and will enjoy interacting with people on a daily basis. Good interpersonal and communication skills are therefore essential.
Hours of work are Monday to Friday 8.30am to 6.00pm, and Saturday 9.00am to 5.00pm on a rota basis.
The Benefits
- 25 days holiday (plus bank holidays)
- Additional day’s holiday on your birthday
- Discount retail shopping platform
- Preferential family rates on BMW, MINI, Chery and Changan
- Company pension scheme
- Death in Service policy
- Work wear supplied
- Childcare voucher scheme
- Cycle to work scheme
- Training, coaching and development funded
- Incentives and rewards
- Free tickets to local and national events
- Staff social events
- On site car parking
MINI Product Genius (Blackburn) employer: The Bowker Motor Group
Contact Detail:
The Bowker Motor Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land MINI Product Genius (Blackburn)
✨Tip Number 1
Get to know the MINI brand inside out! Spend some time researching the latest models and features. This way, when you chat with potential employers, you can show off your passion and knowledge, making you stand out as a true MINI enthusiast.
✨Tip Number 2
Practice your customer interaction skills. Role-play with friends or family to simulate engaging conversations. This will help you feel more confident in showcasing your ability to connect with customers and provide that bespoke service Bowker is looking for.
✨Tip Number 3
Network like a pro! Attend local automotive events or MINI meet-ups to meet people in the industry. Not only will you gain insights, but you might also come across job opportunities that aren’t advertised online.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Bowker team and becoming a part of the MINI family.
We think you need these skills to ace MINI Product Genius (Blackburn)
Some tips for your application 🫡
Show Your Passion for MINI: When writing your application, let your love for MINI shine through! Share any personal experiences or stories that highlight why you’re excited about the brand and how it resonates with you.
Highlight Customer Service Skills: Since this role is all about engaging with customers, make sure to showcase your previous customer-facing experience. Talk about specific instances where you provided outstanding service or created memorable interactions.
Be Authentic and Personal: We want to see the real you! Use a friendly tone in your application and don’t be afraid to inject some personality. Remember, we’re looking for someone who can connect with customers on a personal level.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your enthusiasm and ensure you’re considered for the role!
How to prepare for a job interview at The Bowker Motor Group
✨Know Your MINI Inside Out
Before the interview, dive deep into the MINI product range. Familiarise yourself with the features, benefits, and unique selling points of each model. This will not only show your passion for the brand but also help you engage confidently with potential customers.
✨Showcase Your Customer Service Skills
Prepare examples from your previous roles where you provided exceptional customer service. Think about how you made customers feel valued and how you handled any challenges. This will demonstrate your understanding of what great customer care looks like, which is crucial for this role.
✨Emphasise Your Team Spirit
As a MINI Product Genius, being a team player is key. Be ready to discuss how you've collaborated with others in past jobs. Share stories that highlight your ability to work well within a team and contribute to a positive environment.
✨Bring Your Energy and Passion
Let your enthusiasm for MINI shine through during the interview. Talk about why you love the brand and how that passion can translate into creating excitement for customers. A genuine interest in the products will resonate well with the interviewers.