At a Glance
- Tasks: Serve delicious fish and chips while ensuring customer satisfaction and store cleanliness.
- Company: Join a vibrant team at The Boundary, known for exceptional service.
- Benefits: Flexible hours, staff discounts, career progression, and online training to boost your CV.
- Other info: Enjoy a mix of day and evening shifts with opportunities for personal growth.
- Why this job: Make customers' fish and chip dreams come true in a fun, dynamic environment.
- Qualifications: Enthusiasm for customer service and a willingness to learn; previous experience is a plus.
The predicted salary is between 7 - 12 £ per hour.
We want every customer to have an amazing experience, every time they visit. That means a smiley face serving delicious sustainably sourced fish and chips. As a team member you'll make our customers' fish and chip dreams come true, offering exceptional customer service by following our core values and behaviours.
Team Members are responsible at all times for the staff they are working with by ensuring each other's safety by following the company's health and safety procedures as laid out in their staff induction. They are mainly responsible for serving customers, maintaining standards of food quality, store cleanliness and till work. Team Members are the main face for the Company therefore must always maintain a high level of quality, service and cleanliness, taking care to ensure total customer satisfaction.
The role would involve a mixture of day and evening shifts including weekends, depending on the business needs.
Main Responsibilities:
- To ensure we go above and beyond for our customers by ensuring they are served in a polite, professional manner
- Assembling orders for takeaway, Click & Collect and Delivery via our 'My Chippy' app
- Assisting Managers and Fryers to prepare food
- Supporting good food hygiene practices
- Supporting best practice for Health & Safety
Skills & Attributes:
- Willingness to learn and grow
- An enthusiastic approach to deliver great service and a drive for customer satisfaction
- Feel at ease to interact with customers
- Previous experience in a similar environment would be an advantage
Benefits:
- Opportunities for career progression
- Recognition rewards
- Online training and personal development, a great way to improve your CV
- Staff discounts
- Flexible working options
- 28 days holiday, inclusive of bank holidays
Team Member in Peterborough employer: The Boundary
At Stonegate Group’s The Boundary, we are committed to creating a vibrant and inclusive work culture that empowers our Front of House Team Leaders to thrive. Located in the heart of Islington, Greater London, we offer competitive benefits, opportunities for professional growth, and a dynamic environment where your leadership can shine as you help craft unforgettable experiences for our guests. Join us and be part of a team that values your contributions and celebrates the joy of hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member in Peterborough
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on The Boundary. Understand their values and what makes them tick. This way, you can show off your enthusiasm and how you fit into their team culture.
✨Tip Number 2
Practice your customer service skills! Since you'll be the face of the company, think about how you would handle different customer scenarios. Role-playing with a friend can help you feel more confident when it comes to interacting with customers.
✨Tip Number 3
Dress the part! When you go for your interview, make sure you look presentable and professional. It shows that you care about the role and are ready to represent The Boundary in the best light.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It makes it easier for us to keep track of candidates and gives you a better chance of standing out. Plus, who doesn’t love a smooth application process?
We think you need these skills to ace Team Member in Peterborough
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for customer service shine through! We want to see that you're excited about the role and ready to make our customers' fish and chip dreams come true.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with our core values. Mention any previous experience in similar environments and how it can help you excel as a Team Member with us.
Keep It Clean and Clear:Just like we maintain high standards of cleanliness in our stores, your application should be tidy and easy to read. Use clear language and structure your information well to make a great first impression.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at The Boundary
✨Know the Company Values
Before your interview, take some time to research The Boundary and understand their core values. They’re all about exceptional customer service and sustainability, so think about how you can demonstrate these values in your answers.
✨Show Your Enthusiasm
As a Team Member, having a positive attitude is key. During the interview, let your enthusiasm shine through! Share examples of times when you went above and beyond for customers or worked well in a team.
✨Prepare for Common Questions
Think about questions like 'How would you handle a difficult customer?' or 'What does great customer service mean to you?'. Practising your responses will help you feel more confident and articulate during the interview.
✨Dress for Success
Even though it’s a casual environment, dressing smartly shows that you take the opportunity seriously. Aim for a neat and tidy appearance to make a great first impression!
