At a Glance
- Tasks: As a Senior Concierge, you'll provide exceptional service and assist guests with their needs.
- Company: Join The BoTree, a luxury hotel celebrated as Conde Nast's Best New Hotel 2025.
- Benefits: Enjoy perks like flexible hours, employee discounts, and a vibrant work environment.
- Why this job: Be part of a dynamic team in a prestigious hotel that values excellence and guest satisfaction.
- Qualifications: Previous experience in hospitality and excellent communication skills are essential.
- Other info: Located in the heart of London, this role offers a unique opportunity to grow in luxury hospitality.
The predicted salary is between 48000 - 72000 £ per year.
Celebrating our first anniversary, The BoTree has been awarded the prestigious title of Conde Nast Best New Hotel 2025. Nestled between Marylebone and Mayfair, our luxury hotel boasts 199 stunning guest rooms, including 29 suites, the renowned LAVO restaurant, two unique bars, an exclusive nightlife event space, a private screening room, and a wellness centre.
Senior Concierge employer: The BoTree
Contact Detail:
The BoTree Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Concierge
✨Tip Number 1
Familiarise yourself with The BoTree's unique offerings and values. Understanding the hotel's ethos and what sets it apart will help you demonstrate your passion for the role during interviews.
✨Tip Number 2
Network with current or former employees of The BoTree. Engaging with them can provide valuable insights into the company culture and expectations, which can be a great advantage in your application process.
✨Tip Number 3
Showcase your customer service skills through real-life examples. As a Senior Concierge, you'll need to highlight experiences where you've gone above and beyond for guests, demonstrating your ability to create memorable experiences.
✨Tip Number 4
Stay updated on luxury hospitality trends and innovations. Being knowledgeable about the latest in the industry can set you apart as a candidate who is not only passionate but also well-informed about the field.
We think you need these skills to ace Senior Concierge
Some tips for your application 🫡
Understand the Role: Read the job description for the Senior Concierge position carefully. Make sure you understand the key responsibilities and required skills, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in hospitality or concierge services. Use specific examples to demonstrate how your skills align with the expectations of The BoTree.
Showcase Your Personality: The role of a Senior Concierge requires excellent interpersonal skills. In your application, convey your passion for customer service and your ability to create memorable experiences for guests.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that your writing is clear and professional. A polished application reflects your attention to detail.
How to prepare for a job interview at The BoTree
✨Know the Hotel's Values
Before your interview, make sure you understand The BoTree's core values and how they align with your own. This will help you demonstrate that you're a good cultural fit and genuinely interested in contributing to their mission.
✨Showcase Your Concierge Skills
Prepare examples of how you've successfully handled guest requests or resolved issues in previous roles. Highlight your problem-solving abilities and customer service skills, as these are crucial for a Senior Concierge position.
✨Familiarise Yourself with the Local Area
As a Senior Concierge, you'll need to provide guests with recommendations and insights about the local area. Brush up on popular attractions, restaurants, and events in Marylebone and Mayfair to impress your interviewers.
✨Ask Thoughtful Questions
Prepare a few insightful questions to ask during the interview. This shows your enthusiasm for the role and helps you gauge if The BoTree is the right fit for you. Consider asking about their approach to guest experience or future plans for the hotel.