At a Glance
- Tasks: Build and manage a premium membership base for a luxury wellness club.
- Company: Join The BoTree, a pioneering luxury wellness members club.
- Benefits: 28 days holiday, complimentary stays, and wellness programmes.
- Why this job: Shape a new model of luxury social wellness and make meaningful connections.
- Qualifications: Experience in premium membership sales and a passion for wellness.
- Other info: Be part of an exciting pre-opening team with growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Join us at The BoTree as we launch an exciting new model of Conscious Luxury, where wellbeing, culture and community sit at the heart of a world-class hotel experience. The BoTree Wellness Club will be a social wellness private members club that blends wellbeing, culture and meaningful connection within a luxury hotel setting. As we prepare for launch, we are seeking an experienced Membership Sales Manager to join our pre-opening team. This is a commercially accountable role responsible for building, curating and retaining a high-quality founding membership base. Reporting to the Director of Membership, you will play a key role in shaping the club's membership strategy while delivering against clear sales, conversion and retention targets.
Key responsibilities include:
- Building and managing a targeted membership pipeline through outreach, referrals and curated activations
- Delivering monthly sales, conversion and retention targets
- Hosting private previews, tours and experiences for prospective members
- Managing the onboarding journey from application to induction
- Monitoring engagement, renewals and retention performance
- Supporting the development of membership structures, pricing and CRM processes during pre-opening
- Maintaining a visible presence within the club and building strong member relationships
- Collaborating with Wellness, F&B and Marketing teams to drive engagement initiatives
- Tracking activity within CRM systems and providing clear reporting and insight
About You
You are a relationship-led sales professional with strong commercial discipline and experience in premium membership environments. We are looking for someone with:
- 3-5 years experience within a private members club, premium fitness club, wellness club or subscription-based membership model
- Proven experience managing the full membership pipeline from enquiry through to onboarding and renewal
- Strong understanding of conversion, retention and engagement metrics
- Experience using membership CRM systems (PeopleVine experience desirable)
- Excellent organisation, reporting and data discipline
- Experience in a pre-opening or launch environment preferred
- A genuine passion for wellness, community building and curated member experiences
- Flexibility to work evenings and weekends in line with member events
What We Offer
- 28 days holiday including bank holidays, rising with service
- Birthday day off
- Complimentary anniversary stay including dinner and breakfast
- Hilton Go Travel Programme for team members, family and friends
- Meals provided while on duty
- Cycle to work scheme
- Employee assistance and financial wellbeing programmes
- Two paid community days per year
- Recommend a friend bonus scheme
This is a rare opportunity to join at founding stage and help shape a new model of luxury social wellness membership where purpose, belonging and experience come together.
Membership Sales Manager - Luxury Wellness Members Club in London employer: The BoTree
Contact Detail:
The BoTree Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Membership Sales Manager - Luxury Wellness Members Club in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the wellness and luxury sectors. Attend events, join relevant groups, and don’t be shy about reaching out to potential contacts on LinkedIn. Remember, it’s all about building those relationships!
✨Tip Number 2
Show your passion for wellness! When you get the chance to chat with potential employers or members, let your enthusiasm shine through. Share your ideas on how to enhance member experiences and engage the community. It’ll set you apart from the crowd!
✨Tip Number 3
Be proactive in your approach! Don’t just wait for job openings to pop up. Reach out directly to clubs or organisations you admire and express your interest in being part of their team. You never know what opportunities might arise from a simple conversation.
✨Tip Number 4
Utilise our website for applications! We’ve got a streamlined process that makes it easy for you to apply for roles like Membership Sales Manager. Plus, it shows you’re serious about joining our mission at The BoTree. Let’s make it happen together!
We think you need these skills to ace Membership Sales Manager - Luxury Wellness Members Club in London
Some tips for your application 🫡
Show Your Passion for Wellness: When writing your application, let your passion for wellness and community shine through. We want to see how you connect with our mission at The BoTree and how you can contribute to creating a meaningful experience for our members.
Highlight Relevant Experience: Make sure to showcase your experience in premium membership environments. We’re looking for someone who has successfully managed the full membership pipeline, so don’t hold back on those achievements that demonstrate your skills!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that make it easy for us to see your qualifications and fit for the role. Use bullet points if it helps to highlight key information!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at The BoTree. Don’t miss out!
How to prepare for a job interview at The BoTree
✨Know Your Membership Metrics
Familiarise yourself with key metrics related to membership sales, conversion, and retention. Be ready to discuss how you've successfully managed these in previous roles, especially in premium environments. This shows you understand the commercial side of the position.
✨Showcase Your Relationship Skills
Prepare examples that highlight your ability to build and maintain strong relationships with members. Think about specific instances where you've turned a potential member into a loyal one, as this role is all about connection and community.
✨Demonstrate Your Passion for Wellness
Express your genuine interest in wellness and community building during the interview. Share personal experiences or initiatives you've been involved in that align with the club's values. This will resonate well with the interviewers and show you're a great cultural fit.
✨Be Ready for Scenario Questions
Anticipate scenario-based questions that may relate to managing the onboarding journey or handling member feedback. Prepare thoughtful responses that demonstrate your problem-solving skills and adaptability, especially in a pre-opening context.