At a Glance
- Tasks: Create a welcoming environment and coordinate food and drink service for the team.
- Company: Join The BoTree, Conde Nast's Best New Hotel 2025, in a luxury setting.
- Benefits: Enjoy discounted hotel stays, gym access, extra holiday on your birthday, and more.
- Other info: Flexible part-time hours with opportunities for growth in a supportive environment.
- Why this job: Be part of a passionate team delivering exceptional guest experiences in luxury hospitality.
- Qualifications: Experience in hospitality and a passion for high-quality service are preferred.
The predicted salary is between 12 - 15 € per hour.
The BoTree has the prestigious title of Conde Nast Best New Hotel 2025. Nestled between Marylebone and Mayfair, our luxury hotel boasts 199 stunning guest rooms, including 29 suites, the renowned LAVO restaurant, two unique bars, an exclusive nightlife event space, a private screening room, and a wellness centre. At The BoTree, our values of Truth, Love, and Compassion guide our every decision, creating an environment where our colleagues, guests, and communities can thrive.
We are now seeking an exceptional Heart of House Host to work within our talented team in delivering great team experiences. Our Heart of House Host will provide an efficient and welcoming experience to all team members and coordinate the delivery and service of food and drinks and cleanliness of the Team Hub. This is a part time role working 5 shifts per week from 3.30pm - 7.30pm [4 hour shift].
Your key responsibilities will be:
- Ensure the Team Hub is fully stocked and prepared for all meal periods by replenishing food, beverages, and service items as needed.
- Maintain a clean, tidy, and welcoming environment in the Team Hub at all times.
- Ensure accurate allergen, dietary and menu information is displayed.
- Regular daily cleaning and checks of all equipment including coffee and drinks machines.
- Monitor and maintain accurate stock and request reorders when required.
- Display and rotate stock efficiently to ensure product freshness and reduce waste.
- Provide a friendly and welcoming service, contributing positively to the overall team experience.
- Uphold the highest health, safety, and hygiene standards in all food and beverage handling practices.
- Respond to any team member requests or queries in a courteous and efficient manner.
Here are just some of the great benefits our Heart of House Host will receive:
- Discounted hotels rooms through Hilton Hotels.
- Cycle to work scheme and Complimentary gym access at our sister hotel Lincoln Plaza.
- Dedicated employee assistance programme through Health Assured.
- Stream financial wellbeing.
- Complimentary overnight stay to celebrate your work anniversary.
- Birthday bonanza holiday: an extra days' holiday on your birthday.
- Recommend a friend bonus: up to £750!
- 28 days holiday per year, including public and bank holidays, increasing to 33 days with annual anniversary increments.
- Meals included whilst on duty and Workplace pension scheme.
What we would like you to bring:
- Previous experience as a Heart of House Host or similar role would be preferred.
- A passion for high quality guest service with attention to details.
- Ability to communicate effectively with colleagues and guests.
- Understanding and sharing our values: Truth, Love and Compassion.
If you’re passionate about luxury hospitality and ready to inspire a team to create unforgettable experiences, we’d love to hear from you. Apply now to join The BoTree team!
Heart of House Host in London employer: The BoTree
At The BoTree, we pride ourselves on being an exceptional employer, offering a vibrant work culture that embodies our core values of Truth, Love, and Compassion. Located in the heart of London, our luxury hotel provides not only competitive benefits such as discounted hotel stays and a cycle to work scheme but also ample opportunities for personal and professional growth within a supportive team environment. Join us as a Heart of House Host and be part of a dedicated team committed to delivering outstanding experiences for both colleagues and guests.
StudySmarter Expert Advice🤫
We think this is how you could land Heart of House Host in London
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in the hospitality industry. They might have insider info on job openings or can put in a good word for you.
✨Tip Number 2
Show up in person! If you're nearby The BoTree, pop in and ask to speak with someone from the team. A friendly face can make a lasting impression and show your enthusiasm for the role.
✨Tip Number 3
Prepare for an informal chat! Brush up on your knowledge about The BoTree and its values of Truth, Love, and Compassion. Be ready to share how you embody these values in your work.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our amazing team at The BoTree.
We think you need these skills to ace Heart of House Host in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for luxury hospitality shine through! We want to see how your passion aligns with our values of Truth, Love, and Compassion.
Tailor Your Experience:Make sure to highlight any previous experience as a Heart of House Host or in similar roles. We love seeing how your background can contribute to creating unforgettable experiences for our team and guests.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that make it easy for us to see why you’d be a great fit for our team at The BoTree.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our talented team.
How to prepare for a job interview at The BoTree
✨Know the Values
Before your interview, take some time to understand The BoTree's core values: Truth, Love, and Compassion. Think about how these values resonate with your own experiences and be ready to share examples that demonstrate your alignment with them.
✨Showcase Your Service Skills
As a Heart of House Host, providing exceptional service is key. Prepare specific examples from your past roles where you went above and beyond for guests or colleagues. This will show your passion for high-quality service and attention to detail.
✨Be Ready for Practical Questions
Expect questions about food safety, cleanliness, and stock management. Brush up on your knowledge of health and hygiene standards in food handling, and be prepared to discuss how you would maintain a welcoming environment in the Team Hub.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask. Inquire about team dynamics, training opportunities, or how the hotel fosters its values among staff. This shows your genuine interest in the role and the company culture.
