At a Glance
- Tasks: Lead the evening housekeeping team to ensure exceptional cleanliness and guest comfort.
- Company: The BoTree, a luxury hotel focused on purposeful hospitality.
- Benefits: 28 days holiday, complimentary stays, cycle scheme, and community days.
- Other info: Dynamic environment with opportunities for personal and professional growth.
- Why this job: Join a passionate team and create memorable experiences for guests.
- Qualifications: Experience in housekeeping, leadership skills, and a keen eye for detail.
The predicted salary is between 25000 - 30000 £ per year.
About The BoTree
At The BoTree, we believe luxury should feel purposeful. As part of the Curio Collection by Hilton, our hotel combines uncompromising standards with a conscious approach to hospitality, creating spaces where our team members, guests, community and planet can flourish. We are looking for an Evening Housekeeping Supervisor to join our Housekeeping Team. This role plays a key part in leading the evening housekeeping operation, ensuring exceptional standards of cleanliness, presentation and guest comfort are maintained throughout the hotel. Working closely with the Executive Head Housekeeper you will support the delivery of outstanding guest experience while supervising and developing a team committed to excellence.
The Role
- Supervise the evening housekeeping operation, ensuring guest rooms, public areas and back-of-house areas are maintained to the highest standards of cleanliness, presentation and guest comfort.
- Lead, support and motivate the Evening Housekeeping Team to consistently deliver exceptional standards of cleanliness, presentation and guest service.
- Conduct inspections of guest rooms, public areas and back-of-house areas, ensuring housekeeping standards are consistently achieved and maintained.
- Support the delivery of evening services, including turndown, VIP preparations and special guest requests.
- Liaise closely with Front Office, Engineering, Security and other operational departments to ensure seamless service delivery and guest experiences.
- Support the onboarding, training and development of team members, providing coaching and guidance to promote engagement and continuous improvement.
About You
You will have experience within a housekeeping operation, ideally within a luxury hotel environment, and understand the important role housekeeping plays in creating memorable guest experiences. Passionate about excellence, you will lead by example, inspire those around you and take pride in delivering impeccable standards, personalised service and attention to detail. You bring energy, a positive attitude and a willingness to help wherever needed, contributing to a culture where both guests and team members can flourish.
We’re looking for someone with:
- A passion for luxury hospitality and delivering exceptional guest experiences
- Experience leading or supporting a housekeeping team within a hotel environment
- A keen eye for detail and a commitment to maintaining impeccable standards
- Strong organisational skills and the ability to remain calm and effective in a fast-paced environment
- A positive, professional and collaborative approach, with the confidence to build strong relationships across the hotel
- Flexible and adaptable approach to working hours and operational demands.
What we offer
- Cycle to work scheme
- Dedicated employee assistance programme through Health Assured
- ‘Stream’ financial wellbeing programme.
- Complimentary overnight stay (including dinner and breakfast) at one of our hotels to celebrate your work anniversary.
- An extra day’s holiday on your birthday.
- Hilton Go Travel Programme for Team Members and Family and Friends.
- Recommend a friend bonus up to £750
- 28 days holiday per year, including public and bank holidays, rising to 33 days with annual increments.
- 2 paid community days per year.
- Meals provided while on duty.
Join Us
At The BoTree, our values of Truth, Love and Compassion shape the way we work, support each other and welcome our guests. We are committed to creating a workplace where our team members feel respected, inspired and able to grow. If you are passionate about delivering exceptional standards, inspiring others and creating memorable guest experiences, we’d love to hear from you. Be part of something extraordinary. Be part of The BoTree.
Evening Housekeeping Supervisor in London employer: The BoTree
At The BoTree, we pride ourselves on being an exceptional employer that values purpose-driven luxury hospitality. Our supportive work culture fosters personal and professional growth, with opportunities for team members to develop their skills while delivering outstanding guest experiences. With a range of benefits including generous holiday allowances, wellness programmes, and a commitment to community engagement, we create an environment where both our team and guests can truly flourish.
StudySmarter Expert Advice🤫
We think this is how you could land Evening Housekeeping Supervisor in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The BoTree. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The BoTree
Don't be shy about reaching out to The BoTree directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Evening Housekeeping Supervisor in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The BoTree and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The BoTree
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
