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- Tasks: Lead the front-of-house team to create exceptional member experiences.
- Company: Join The BoTree, a luxury wellness club redefining hospitality.
- Benefits: 28 days holiday, complimentary stays, and wellness programmes.
- Why this job: Shape the future of luxury hospitality in a vibrant community.
- Qualifications: Experience in luxury environments and exceptional communication skills.
- Other info: Flexible hours with opportunities for personal and professional growth.
The predicted salary is between 40000 - 50000 £ per year.
Join us at The BoTree as we redefine luxury hospitality through wellbeing, culture and connection. The BoTree Wellness Club will be a private members environment where every guest experience is thoughtful, personalised and seamless. We are seeking a Head Host to lead the front-of-house welcome experience and set the tone for every member interaction.
The Role
As Head Host, you will be the face of the Wellness Club, creating an exceptional first impression and ensuring every member feels recognised, valued and connected.
- Leading the host team to deliver a warm, professional and highly personalised welcome
- Managing reservations, arrivals and flow within the Wellness Club
- Building strong relationships with members and understanding individual preferences
- Coordinating closely with Restaurant, Wellness and Membership teams to ensure seamless service
- Handling guest enquiries, requests and feedback with confidence and care
- Maintaining a calm and organised front-of-house environment at all times
- Training and developing the host team to deliver luxury service standards
- Supporting member events and community engagement initiatives
About You
You are naturally engaging, highly organised and thrive in guest-facing luxury environments.
- Experience as a Head Host, Senior Host or Reception Supervisor in a private members club, luxury restaurant or hotel
- Exceptional interpersonal and communication skills
- Strong organisational ability and attention to detail
- A passion for delivering personalised guest experiences
- Confidence managing busy service periods with professionalism
- A genuine interest in wellbeing, hospitality and community-led environments
- Flexibility to work evenings and weekends
What We Offer
- 28 days holiday including bank holidays, rising with service
- Birthday day off
- Complimentary anniversary stay including dinner and breakfast
- Hilton Go Travel Programme for team members, family and friends
- Meals provided while on duty
- Cycle to work scheme
- Employee assistance and financial wellbeing programmes
- Two paid community days per year
- Recommend a friend bonus scheme
This is a unique opportunity to shape the guest experience from the very beginning of an exciting new hospitality concept.
Head Host – Luxury Wellness Club Lead employer: The BoTree
Contact Detail:
The BoTree Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Host – Luxury Wellness Club Lead
✨Tip Number 1
Get to know the company culture before your interview. Check out The BoTree's social media and website to understand their vibe. This will help you tailor your conversation and show that you're genuinely interested in being part of their luxury wellness experience.
✨Tip Number 2
Practice your interpersonal skills! As a Head Host, you'll need to engage with members effortlessly. Role-play with a friend or family member to get comfortable with welcoming guests and handling enquiries like a pro.
✨Tip Number 3
Network like a champ! Connect with current or former employees on LinkedIn to gain insights about the role and the team. They might even give you tips on how to stand out during the hiring process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining The BoTree and contributing to their mission of redefining luxury hospitality.
We think you need these skills to ace Head Host – Luxury Wellness Club Lead
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Share a bit about your passion for hospitality and how you connect with people.
Tailor Your Application: Make sure to tailor your application specifically for the Head Host role at The BoTree. Highlight your experience in luxury environments and how it aligns with our vision of thoughtful and personalised guest experiences.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that get straight to the heart of your relevant experience and skills. Avoid fluff and focus on what makes you a great fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at The BoTree
✨Know the Company Inside Out
Before your interview, dive deep into The BoTree's mission and values. Understand how they redefine luxury hospitality through wellbeing and culture. This knowledge will help you connect your experience to their vision and show that you're genuinely interested in being part of their team.
✨Showcase Your Interpersonal Skills
As a Head Host, you'll be the face of the Wellness Club. Prepare examples of how you've built strong relationships with guests in previous roles. Highlight your ability to create personalised experiences and handle enquiries with care, as this is crucial for making every member feel valued.
✨Demonstrate Organisational Prowess
The role requires excellent organisational skills, especially during busy service periods. Be ready to discuss how you've managed reservations and guest flow in past positions. Share specific strategies you've used to maintain a calm and organised environment, even under pressure.
✨Express Your Passion for Wellbeing and Community
The BoTree values a genuine interest in wellbeing and community-led environments. Be prepared to talk about why these aspects matter to you and how you've engaged with similar initiatives in your career. This will show that you're not just looking for a job, but are truly aligned with their ethos.