At a Glance
- Tasks: Create a warm and organised experience for colleagues in our Team Hub.
- Company: The BoTree, part of the Curio Collection by Hilton, values purpose in luxury hospitality.
- Benefits: Competitive salary, travel perks, gym access, and extra holiday on your birthday.
- Other info: Join a workplace that prioritises respect and support for every team member.
- Why this job: Make a real difference in a supportive team environment with a focus on compassion.
- Qualifications: Passion for hospitality, good communication skills, and attention to detail.
The predicted salary is between 20790 - 25410 £ per year.
About The BoTree
At The BoTree, we believe luxury should feel purposeful. As part of the Curio Collection by Hilton, our hotel combines exceptional standards with a conscious approach to hospitality, creating a place where our team members, guests, community and planet can flourish. Our values of Truth, Love and Compassion guide the way we work and support one another.
We are looking for a Heart of House Host to create a warm, welcoming and well-organised experience for our colleagues. You will support the daily operation of our Team Restaurant [Team Hub], ensuring food and beverages are presented and replenished, facilities are maintained and every team member feels valued.
The Role
Key responsibilities include:
- Prepare and replenish the Team Hub for all meal periods, ensuring food, beverages and service items are available.
- Maintain a clean, tidy and welcoming Team Hub throughout the day.
- Ensure menu, allergen and dietary information is clearly and accurately displayed.
- Carry out daily cleaning and checks of equipment, including coffee and drinks machines.
- Monitor stock levels, maintain accurate records and request replenishment when required.
- Rotate and display products correctly to maintain freshness and minimise waste.
- Provide friendly, attentive service and respond promptly to team member questions and requests.
- Follow all food safety, hygiene and health and safety procedures.
About You
You will take pride in creating a positive team experience, bringing warmth, organisation and attention to detail to every shift. Experience in a staff dining area, hospitality or a similar food and beverage or housekeeping service role would be an advantage.
We’re looking for someone with:
- A genuine passion for hospitality and looking after colleagues
- A friendly, professional and approachable manner
- Good communication and organisational skills
- An eye for detail and a commitment to cleanliness and food safety
- A proactive, reliable and flexible approach
- An understanding of our values: Truth, Love and Compassion
What we offer
A competitive salary, Hilton Go Travel Programme for Team Members and Family and Friends, Cycle to work scheme, Complimentary gym access at our sister hotel, Lincoln Plaza, Dedicated employee assistance programme through Health Assured, Financial wellbeing support through Wagestream, Complimentary overnight stay to celebrate your work anniversary, An extra day’s holiday on your birthday, Recommend a friend bonus of up to £750, 28 days’ holiday per year, including public and bank holidays, rising to 33 days with annual increments, Meals provided while on duty, Workplace pension scheme.
Join Us
At The BoTree, our values of Truth, Love and Compassion shape how we care for our guests and each other. We are committed to a workplace where every team member feels welcome, respected and supported. If you enjoy making a difference through thoughtful service and creating a welcoming space for colleagues, we would love to hear from you. Be part of something extraordinary. Be part of The BoTree.
Heart of House Host in City of Westminster employer: The BoTree
The BoTree, as part of the prestigious Curio Collection by Hilton, offers an exceptional work environment where employees are valued and encouraged to grow. With a strong focus on teamwork and guest satisfaction, staff enjoy comprehensive training opportunities and a supportive culture that fosters personal and professional development. Located in a vibrant area, working here means being part of a luxury brand that prioritises excellence and employee well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Heart of House Host in City of Westminster
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The BoTree. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The BoTree
Don't be shy about reaching out to The BoTree directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Heart of House Host in City of Westminster
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The BoTree and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The BoTree
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
