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- Tasks: Lead the host team to create exceptional first impressions and personalised welcomes.
- Company: Join a luxury Wellness Club in vibrant Marylebone, London.
- Benefits: 28 days holiday, complimentary stays, meals on duty, and wellness programmes.
- Why this job: Shape guest experiences in an exciting new hospitality concept.
- Qualifications: Experience in luxury hospitality and exceptional communication skills.
- Other info: Flexible hours with opportunities for community engagement and personal growth.
The predicted salary is between 30000 - 40000 £ per year.
As Head Host, you will be the face of the Wellness Club, creating an exceptional first impression and ensuring every member feels recognised, valued and connected.
- Leading the host team to deliver a warm, professional and highly personalised welcome
- Managing reservations, arrivals and flow within the Wellness Club
- Building strong relationships with members and understanding individual preferences
- Coordinating closely with Restaurant, Wellness and Membership teams to ensure seamless service
- Handling guest enquiries, requests and feedback with confidence and care
- Maintaining a calm and organised front-of-house environment at all times
- Training and developing the host team to deliver luxury service standards
- Supporting member events and community engagement initiatives
You are naturally engaging, highly organised and thrive in guest-facing luxury environments.
- Experience as a Head Host, Senior Host or Reception Supervisor in a private members club, luxury restaurant or hotel
- Exceptional interpersonal and communication skills
- Strong organisational ability and attention to detail
- A passion for delivering personalised guest experiences
- Confidence managing busy service periods with professionalism
- A genuine interest in wellbeing, hospitality and community-led environments
- Flexibility to work evenings and weekends
28 days holiday including bank holidays, rising with service. Birthday day off. Complimentary anniversary stay including dinner and breakfast. Hilton Go Travel Programme for team members, family and friends. Meals provided while on duty. Cycle to work scheme. Employee assistance and financial wellbeing programmes. Two paid community days per year. Recommend a friend bonus scheme.
This is a unique opportunity to shape the guest experience from the very beginning of an exciting new hospitality concept.
Head Host - Marylebone, London in City of Westminster employer: The BoTree
Contact Detail:
The BoTree Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Host - Marylebone, London in City of Westminster
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they engage with members and what values they promote. This will help you connect better during your chat!
✨Tip Number 2
Practice your interpersonal skills! Since you'll be the face of the Wellness Club, role-play common scenarios with friends or family. This will boost your confidence in handling guest enquiries and requests like a pro.
✨Tip Number 3
Show off your organisational skills by preparing a plan for managing busy service periods. Think about how you'd keep things calm and organised at the front-of-house. Share this during your interview to impress them!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of our team and shaping the guest experience.
We think you need these skills to ace Head Host - Marylebone, London in City of Westminster
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and wellbeing. Remember, we’re looking for someone who can create a warm and engaging atmosphere.
Tailor Your Experience: Make sure to highlight your relevant experience in luxury environments. Whether it’s as a Head Host or in a similar role, we want to know how your background aligns with our vision for the Wellness Club. Be specific about your achievements and how they relate to the job description.
Be Organised: A well-structured application speaks volumes about your organisational skills. Use clear headings, bullet points, and concise language to make your application easy to read. This will show us that you can maintain a calm and organised front-of-house environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re keen on joining our team at the Wellness Club!
How to prepare for a job interview at The BoTree
✨Know the Wellness Club Inside Out
Before your interview, make sure you research the Wellness Club thoroughly. Understand its values, services, and what makes it unique. This will help you demonstrate your genuine interest and show how you can contribute to creating that exceptional first impression.
✨Showcase Your Interpersonal Skills
As a Head Host, your ability to connect with members is crucial. Prepare examples of how you've built strong relationships in previous roles. Think about specific situations where you made guests feel valued and recognised, as this will highlight your suitability for the role.
✨Demonstrate Organisational Prowess
Being organised is key in a busy environment. Be ready to discuss how you manage reservations and flow during peak times. You could even share a time when you successfully handled a challenging situation while maintaining a calm front-of-house atmosphere.
✨Emphasise Your Passion for Wellbeing and Community
This role is all about creating a welcoming environment. Share your enthusiasm for wellbeing and community engagement. Talk about any relevant experiences or initiatives you've been involved in that align with the club's mission, showing that you're not just looking for a job, but a place where you can make a difference.