At a Glance
- Tasks: Deliver exceptional guest experiences with a contemporary butler service in our luxury hotel.
- Company: The BoTree, Conde Nast Best New Hotel 2025, located in Marylebone and Mayfair.
- Benefits: Discounted hotel stays, gym access, extra holiday on your birthday, and competitive salary.
- Other info: 28 days holiday, increasing to 33, plus meals included while on duty.
- Why this job: Join a passionate team and create unforgettable moments for our guests in a stunning environment.
- Qualifications: Experience in a similar role and a passion for high-quality guest service.
The predicted salary is between 25000 - 26400 £ per year.
The Bo Tree has the prestigious title of Conde Nast Best New Hotel 2025.
Nestled between Marylebone and Mayfair, our luxury hotel boasts 199 stunning guest rooms, including 29 suites, the renowned LAVO restaurant, two unique bars, an exclusive nightlife event space, a private screening room, and a wellness centre.
At The Bo Tree, our values of Truth, Love, and Compassion guide our every decision, creating an environment where our colleagues, guests, and communities can thrive.
We are now seeking an exceptional Butler to work within our talented team in delivering unparalleled guest experiences for our suites.
Our Butler will provide 'contemporary butler' offering to all suite guests and coordinate the provision and service of suites.
As a Butler , you will ensure warm and engaging service that anticipates guests need, creating an incredible experience.
Your key responsibilities will be
- Display a pleasant and positive attitude and promote efficiency, courtesy and confidence within your department ensuring all guest requests are carried out in a timely and professional manner following hotel standards.
- Delight our guests with a highly personalised, intuitive level of service.
- Handle all guest requests efficiently and professionally, following hotel and brand standards.
Here are just some of the great benefits our Butler will receive
Discounted hotel rooms through Hilton Hotels.
- Cycle to work scheme
- Complimentary gym access at our sister hotel Lincoln Plaza.
- Dedicated employee assistance programme through Health Assured.
- Wagestream financial wellbeing
- Complimentary overnight stay to celebrate your work anniversary.
- Birthday bonanza holiday: an extra days' holiday on your birthday.
• Recommend a friend bonus: up to £750!
- 28 days holiday per year, including public and bank holidays, increasing to 33 days with annual anniversary increments.
- Meals included whilst on duty.
- A competitive salary
- Workplace pension scheme
What we would like you to bring
- Previous experience as a Butler or similar role would be preferred.
- A passion for high quality guest service with attention to details.
- Ability to communicate effectively with colleagues and guests.
- Understanding and sharing our values: Truth, Love and Compassion.
- #J-18808-Ljbffr
Butler employer: The BoTree
The BoTree in Greater London is an exceptional employer that prioritises employee growth and satisfaction, offering a vibrant work culture where your contributions are valued. With a focus on delivering personalised guest experiences, the company provides numerous benefits and opportunities for professional development, making it an ideal place for those passionate about luxury hospitality to thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Butler
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The BoTree. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The BoTree
Don't be shy about reaching out to The BoTree directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Butler
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The BoTree and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The BoTree
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
