At a Glance
- Tasks: Support the housekeeping team by transporting linen and supplies throughout the hotel.
- Company: Join The BoTree, a luxury hotel focused on purposeful hospitality.
- Benefits: Enjoy 28 days holiday, complimentary stays, and a cycle to work scheme.
- Other info: Flexible hours and opportunities for personal growth in a dynamic environment.
- Why this job: Be part of a supportive team delivering exceptional guest experiences.
- Qualifications: Organised, reliable, and a positive team player with strong communication skills.
The predicted salary is between 22000 - 25000 £ per year.
About The BoTree
At The BoTree, we believe luxury should feel purposeful. As part of the Curio Collection by Hilton, our hotel combines uncompromising standards with a conscious approach to hospitality, creating spaces where our team members, guests, community and planet can flourish.
We are looking for a Housekeeping Porter to join our Housekeeping Team. This role is essential in supporting the smooth operation of the department by ensuring linen, supplies and housekeeping equipment are distributed efficiently throughout the hotel, enabling our team to deliver exceptional standards and memorable guest experiences.
The Role Key Responsibilities
- Collect, transport and distribute linen, uniforms, guest amenities and housekeeping supplies throughout the hotel.
- Maintain housekeeping pantries, linen rooms and storage areas in a clean, organised and fully stocked condition.
- Support Room Attendants, Turndown Attendants and Public Area Cleaners with operational requirements.
- Deliver guest requests, amenities and housekeeping items promptly and professionally.
- Assist with stock control and inventory processes for linen and housekeeping supplies.
- Reporting maintenance issues, shortages, damages of safety hazards promptly.
- Follow hotel, company and Hilton brand standards for cleanliness, safety and presentation at all times.
About You
You understand that exceptional guest experiences are created through teamwork and attention to detail, often behind the scenes. You take pride in supporting your colleagues and enjoy being part of a team that works together to achieve the highest standards every day. You bring energy, a positive attitude and a willingness to help wherever needed, contributing to a culture where both guests and team members can flourish.
We’re looking for someone with:
- Organised and reliable with a strong work ethic.
- Positive attitude and willingness to support the wider team.
- Ability to work independently and manage competing priorities.
- Strong teamwork and communication skills.
- Commitment to maintaining high standards in a luxury hospitality environment.
- Flexible and adaptable approach to working hours and operational demands.
What we offer
- Cycle to work scheme
- Dedicated employee assistance programme through Health Assured ‘Stream’ financial wellbeing programme
- Complimentary overnight stay (including dinner and breakfast) at one of our hotels to celebrate your work anniversary.
- An extra day’s holiday on your birthday.
- Hilton Go Travel Programme for Team Members and Family and Friends.
- Recommend a friend bonus up to £750
- 28 days holiday per year, including public and bank holidays, rising to 33 days with annual increments.
- 2 paid community days per year.
- Meals provided while on duty.
Join Us
At The BoTree, our values of Truth, Love and Compassion shape the way we work, support each other and welcome our guests. We are committed to creating a workplace where our team members feel respected, inspired and able to grow. If you enjoy being active, working as part of a supportive team and take pride in helping deliver exceptional guest experiences behind the scenes, we would love to hear from you. Join us and be part of a hotel where conscious luxury, exceptional service and meaningful connections are at the heart of everything we do.
Housekeeping Porter in City of Westminster employer: The BoTree - Housekeeping
At The BoTree, we pride ourselves on being an exceptional employer that values teamwork, respect, and personal growth. Our commitment to conscious luxury and a supportive work culture ensures that every team member feels inspired and empowered, with benefits such as generous holiday allowances, employee assistance programmes, and opportunities for community engagement. Join us in creating memorable guest experiences while flourishing in a dynamic environment that prioritises both individual and collective success.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Porter in City of Westminster
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The BoTree - Housekeeping. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The BoTree - Housekeeping
Don't be shy about reaching out to The BoTree - Housekeeping directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Housekeeping Porter in City of Westminster
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The BoTree - Housekeeping and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The BoTree - Housekeeping
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
