Overview
In this role, you own the vision and roadmap for BCG’s Employee Experience Platform, starting with ’s front door and scaling for firm-wide reuse. You translate stakeholder input into a multi-year strategy and measurable OKRs, guiding governance and prioritization across a cross-functional delivery network. You design a headless, multi-channel platform with strong data governance, enabling seamless employee journeys from laptop provisioning to self-service and AI-powered services. You’ll partner with senior leaders to demonstrate value, drive adoption, and extend the platform beyond into HR and enterprise services.
Responsibilities
- Define and own the platform vision and multi-year roadmap
- Translate stakeholder input into a prioritized backlog and OKRs
- Chair governance forums and resolve complex product decisions
- Design a headless platform for multi-channel delivery and AI-ready data governance
- Build and lead a network of product owners and managers
- Partner with HR, Enterprise Services, and other functions to scale the platform
- Ensure secure, governed AI-enabled capabilities aligned with Responsible AI and data privacy
Key requirements
- 10+ years of product management experience
- Experience owning enterprise service delivery platforms (e.g., ServiceNow, Workday)
- Track record in build-versus-buy and vendor evaluations
- Proven ability to work with C-suite stakeholders (e.g., CIO, CHRO) and drive adoption
- Proficiency in headless platform strategy and multi-channel delivery
- Strong data governance understanding for AI surface delivery
- Bachelor's degree in Business, Human Resources, Information Systems, or a related discipline
- Certified Scrum Product Owner (CSPO) a plus
- Executive stakeholder management
- Strategic thinking and vision articulation
- Influence and leadership across a large delivery team
- Headless architecture
- Multi-channel content and service delivery
- Data governance for AI surfaces
Product Owner Director, Employee Experience Platform in London employer: The Boston Consulting Group
At Boston Consulting Group, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Our commitment to employee growth is evident through continuous learning opportunities and a supportive environment where diverse perspectives are valued. Located in a vibrant city, BCG provides unique advantages such as access to industry leaders and the chance to work on transformative projects that make a real impact in the business world.
Contact Details:
The Boston Consulting Group Recruitment Team
