London A-C Performance Partner Manager

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Role profile

The London Associate to Consultant (A-C) Performance Partner Manager is part of the London, Amsterdam and Brussels (LAB) A-C Performance Team. Responsible for driving commercial success through the optimum deployment and billability management of A-Cs, this role also builds trusted relationships with an allocation of A-Cs, ensuring transparency through regular touch bases on staffing, billability, affiliation and other performance topics. Reporting to the LAB Performance Director, this role also leads LAB-wide projects, driving process improvements, strengthening ways of working, and playing a key role in broader cross-team initiatives, working closely with the CD Expertise, HR, Finance, Ringfence Performance and PA & PPPL Performance teams. The role also provides guidance and mentorship to junior team members, sharing expertise and supporting them in navigating complex or escalated situations.

What you’ll do

• Staffing
  • Attend and provide input into regular A-C Performance Partner meetings, coming prepared with knowledge of A-Cs and confirming roll-offs and extensions in advance.
  • Take ownership of identifying and offering all suitable A-C options and guide the team to fill all staffing requests to achieve optimum deployment.
  • Navigate daily trade-offs between individual preferences and commercial demand, managing billability and limiting cross-system staffing to agreed targets.
  • Manage complex or escalated staffing situations, applying sound judgement to reach solutions and escalating to the LAB Performance Director where appropriate.
  • Provide the LAB Performance Director with insights and recommendations on staffing topics, including identifying emerging themes or risks.
  • Build relationships with A-Cs through regular touch bases on staffing, billability and performance topics.
  • Understand A-C goals and preferences.
  • Build trust in staffing processes and transparency of decisions by advising on upcoming projects and informing A-Cs of cases they are offered to as well as communicating staffing decisions.
  • Keep accurate and up-to-date staffing records and work closely with the Finance team on weekly checks e.g. timesheets.
  • Review and approve/decline holiday, FlexMonths and exceptional LOA requests, balancing individual flexibility with capacity targets.
  • Manage parental leave phase-out and any leave of absence (LOA) reintegration to client work after HR handover.
  • Support with freecap allocations in line with commercial priorities across the full A-C population when required.
• Career Development (CD)
  • Collaborate with the CD Expertise Team on significant outcomes from Career Development Committee (CDC) meetings that may be useful context for a particular individual.
  • Ensure the Consultant Practice Area affiliation process runs smoothly by sharing demand with the A-C cohort, supporting through the process and ensuring they are staffed in their preference if approved.
• Ad hoc
  • Provide guidance and mentorship to junior Performance team members, sharing expertise, supporting their development and helping build confidence in staffing decision-making.
  • Lead LAB-wide projects and initiatives impacting the full A-C Performance team, taking responsibility for planning, coordination and delivery, as well as playing a key role in initiatives, working closely with the CD Expertise, HR, Finance, Ringfence Performance and PA & PPPL Performance teams.
  • Identify and drive process improvements and embed stronger ways of working, including use of automation and AI optimisation.
  • Provide cover for the team when required and support with ad hoc projects as required (e.g. bonus letter checks, MDP citizenship data collection).

You’re good at

• Strong organisational skills, able to independently manage a high volume of complex staffing requests and competing priorities at pace.
• Sound judgement and independent critical thinking, with ability to constructively challenge perspectives and manage expectations to reach effective outcomes.
• Excellent communication and influencing skills, adapting messaging and building trust across a diverse group of A-Cs and senior stakeholders.
• Strong interpersonal skills, maintaining discretion and professionalism with sensitive information.
• A collaborative and supportive approach to developing others, sharing knowledge and mentoring junior team members to build confidence and judgement.

What You'll Bring

• 5+ years of relevant professional experience including ideally in an international professional services firm.
• Highly proficient in Excel, Word and PowerPoint, and experienced numerate.
• Excellent English skills (verbal and written communication).

Please note this position is not restricted solely to the responsibilities listed above and that the job scope and responsibilities are subject to change.

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer.