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BCG was the pioneer in business strategy when it was founded in 1963.
Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.To succeed, organizations must blend digital and human capabilities.
Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change.
BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose.
We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.What You'll DoBCG's Digital Collaboration portfolio touches every person in the firm.
The tools we manage shape how BCGers communicate, share work, run meetings, and increasingly, how they interact with AI.
As a Product Analyst on the Team Productivity squad, you will build deep expertise in that space and use it to continuously find, frame, and pursue the highest-value opportunities within the Microsoft 365 ecosystem.This is a role for someone who wants to become genuinely expert in how collaboration technology works inside a global professional services firm, and who has the analytical rigor and stakeholder credibility to turn that expertise into product decisions that stick.
You will serve as a trusted, specialized resource for the squad and for portfolio leadership, applying advanced knowledge to questions that span user behavior, product capability, adoption strategy, and the evolving AI landscape.
You will make most decisions in your area independently, bring structure and insight to complex problems, and provide real leverage to the Product Owner and senior leaders you support.The collaboration landscape at BCG is shifting significantly, with a move toward a more integrated digital ecosystem, new AI capabilities coming online continuously, and an ongoing need to connect product investment to measurable business outcomes.
The person in this role will be a meaningful part of shaping that direction.Capability Alignment & Opportunity PathfindingDevelop and maintain a deep, current understanding of SaaS collaboration products ecosystem, including but (but not exclusive to) Teams, Copilot, SharePoint Online, and adjacent capabilities, and how BCGers actually use these tools day to day.Identify and frame opportunities where collaboration capabilities, including AI-powered features, can meaningfully address unmet user needs or improve how BCG operates, and build the analytical case for acting on them.Track applicable product roadmaps continuously and translate what is coming into practical, prioritized recommendations for the squad and portfolio leadership.Conduct ongoing landscape analysis across the collaboration tool space, surfacing insights that inform both near-term prioritization and longer-term product strategy.Synthesize signals from usage data, user research, support trends, and stakeholder input into a coherent, evidence-based view of where investment should go next.Analytics, Measurement & Executive InsightDefine and own measurement frameworks that connect product activity to user outcomes and business value, ensuring the squad and leadership always have a clear, credible picture of what is working and what is not.Build, maintain, and evolve dashboards and reporting tools that track adoption, engagement, and product health; automate recurring reporting and produce executive-ready outputs that drive decisions rather than simply inform them.Design and run research programs, including usage analytics, surveys, and qualitative feedback mechanisms, synthesizing findings into structured recommendations with clear rationale.Produce concise, well-reasoned outputs for leadership decision-making, including impact summaries, investment cases, risk assessments, and strategic recommendations.Identify potential challenges and risks before they become problems, developing and communicating mitigation plans proactively.AI & Automation EnablementDevelop working expertise in Microsoft Copilot, Copilot Agents, Copilot Studio, and other AI-adjacent platforms, and apply that expertise to identify and evaluate high-value scenarios for BCG users.Partner with product, engineering, and change management partners to translate AI capability into practical, user-centered enablement approaches that drive adoption and behavior change.Build automation solutions using Power Automate and adjacent tooling to reduce manual effort in analytical, operational, and reporting workflows across the squad.Track adoption patterns and friction points as new AI capabilities are introduced, feeding insights directly back into product and enablement strategy.
Global Product Senior Specialist – DC – Team Productivity in Kennington employer: The Boston Consulting Group
At Boston Consulting Group, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Our commitment to employee growth is evident through continuous learning opportunities and a supportive environment where diverse perspectives are valued. Located in a vibrant city, BCG provides unique advantages such as access to industry leaders and the chance to work on transformative projects that make a real impact in the business world.
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