Global Offer Senior Manager - MSP Client Council & Innovation in London

Global Offer Senior Manager - MSP Client Council & Innovation in London

London Full-Time 80000 - 100000 € / year (est.) No home office possible
The Boston Consulting Group GmbH

At a Glance

  • Tasks: Lead the creation of a high-impact Client Council for innovation and strategic growth.
  • Company: Join Boston Consulting Group, a pioneer in business strategy and transformation.
  • Benefits: Competitive salary, diverse work environment, and opportunities for professional growth.
  • Other info: Dynamic, start-up mode environment with opportunities to influence major decisions.
  • Why this job: Shape the future of AI-driven growth with industry leaders and make a real impact.
  • Qualifications: 8-10 years of experience in client-facing or innovation roles; strong communication skills.

The predicted salary is between 80000 - 100000 € per year.

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation— inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom‑line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading‑edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You’ll Do

You will build and scale a new MSP capability that anchors MSP strategy, innovation, and investment decisions in the priorities of industry leaders and BCG clients. This role is accountable for systematically translating outside‑in client insight into MSP portfolio choices, AI product direction, and the allocation of senior leadership time and capital. You will build the MSP Client Council from the ground up as a flagship, invitation‑only platform for a select group of global commercial leaders (CMOs, CROs, CCOs), designed to shape—not react to—the future of growth in the age of AI. This is not a traditional council or event series. It is a high‑trust, closed‐door peer forum and working platform where senior executives engage on their most critical growth challenges and directly influence MSP’s priorities, innovation agenda, partnership strategy, and investment decisions. You will operate at the intersection of senior industry leaders, clients, MSP leadership, Topic and AI Product teams, and ecosystem partners to ensure innovation is co‑created with clients and directly linked to commercial impact. You will ensure the Council becomes a core MSP engine—systematically connecting senior client insight to concrete decisions on growth, end‑to‑end commercial system transformation (across marketing, sales, pricing, and customer experience), AI‑led innovation, and ecosystem partnerships. This role is designed to expand in scope and influence as the Client Council & Innovation capability matures.

Key activities and responsibilities

  • Client Council formation & execution
  • Own the vision, design, and evolution of the MSP Client Council(s) as a senior, decision‑shaping platform
  • Orchestrate a year‑round engagement model (1:1 dialogues, small‑group interactions, and targeted co‑creation sessions), ensuring continuity beyond flagship moments
  • Lead direct engagement with Council members to surface forward‑looking priorities, risks, and unmet needs
  • Client‑led innovation, alliances & portfolio shaping
  • Shape and activate co‑creation opportunities with clients and ecosystem partners around priority problems
  • Position the Council as a launchpad for joint innovation—connecting client needs, MSP IP, and alliance ecosystems into scalable, differentiated solutions
  • Translate Client Council insights into clear implications and recommendations for MSP topic priorities, offer development, AI product roadmaps, and innovation investments
  • Ensure a direct and measurable link between identified priorities and commercial outcomes
  • Selectively translate Council insights into high‑impact external narratives, while preserving confidentiality and exclusivity
  • Strategic integration across MSP
  • Serve as the central connector between Council insights, MSP practice leadership, strategic alliance partners, and account teams
  • Ensure Client Council themes are embedded in MSP planning cycles and flagship moments
  • Partner with CCOs and account leadership to activate insights across priority accounts
  • Drive visible pull‑through into accounts (e.g., new opportunities, deeper engagement, expanded mandates)
  • Institutionalizing client signal
  • Capture Council insights and distil recurring themes into clear, decision‑ready implications for MSP leadership
  • Build and maintain a shared source of truth on Council‑driven priorities across MSP strategy, portfolio, and AI investment discussions
  • Elevate Council input from anecdotal feedback to a structured, trusted input into MSP’s growth, innovation, and investment decisions

You’re Good At

Successful candidates will be comfortable operating in a “start‑up mode” within BCG, navigating multiple stakeholders, and balancing strategic perspective with hands‑on execution. They thrive in ambiguity, adapt to evolving priorities, and proactively support team and project needs. In particular, you will demonstrate the ability to:

  • Orchestrate complex agendas, align senior stakeholders, and drive execution in a distributed organization
  • Manage and deliver projects efficiently, including hands‑on work (e.g., slide development, structured communication, light analytics)
  • Build trust and engage confidently with C‑suite executives and senior BCG leaders in high‑stakes, unstructured settings
  • Connect immediate client needs with longer‑term strategic and innovation implications

What You’ll Bring

Education and Experience

  • Bachelor’s degree required; advanced degree preferred
  • Prior experience at BCG strongly preferred (e.g., Project Leader, Consultant, Senior KT, or BST Manager)
  • 8–10 years of relevant work experience (ideally in client‑facing or innovation roles)
  • Strong interest in marketing, sales, and pricing topics

Other Skills

  • Excellent command of English
  • Strong work ethic; service‑oriented, autonomous, and proactive
  • Ability to multitask, prioritize, and operate effectively in a fast‑paced, matrixed environment
  • Strong written and verbal communication skills
  • Strong problem‑solving and analytical capabilities
  • Ability to influence senior stakeholders; high credibility and strong interpersonal skills
  • Collaborative team player with sound judgment and discretion

Global Offer Senior Manager - MSP Client Council & Innovation in London employer: The Boston Consulting Group GmbH

At Boston Consulting Group, we pride ourselves on fostering a dynamic and inclusive work environment that empowers our employees to drive meaningful change. As a Global Offer Senior Manager, you will have the unique opportunity to shape innovative strategies alongside industry leaders while benefiting from our commitment to professional development and collaboration. Our culture encourages creativity and growth, making BCG an exceptional place for those looking to make a significant impact in the world of business consulting.

The Boston Consulting Group GmbH

Contact Detail:

The Boston Consulting Group GmbH Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Global Offer Senior Manager - MSP Client Council & Innovation in London

Tip Number 1

Network like a pro! Reach out to people in your industry, especially those connected to BCG. Use LinkedIn to find mutual connections and ask for introductions. A warm referral can make all the difference!

Tip Number 2

Prepare for interviews by researching BCG's recent projects and innovations. Show that you understand their mission and how you can contribute to their goals. Tailor your responses to highlight your relevant experience and skills.

Tip Number 3

Practice your pitch! You need to be able to clearly articulate your value proposition. Think about how your background aligns with the role of Global Offer Senior Manager and be ready to discuss it confidently.

Tip Number 4

Don’t forget to follow up after interviews! A simple thank-you email can keep you top of mind. Mention something specific from your conversation to show your genuine interest in the role and the company.

We think you need these skills to ace Global Offer Senior Manager - MSP Client Council & Innovation in London

Stakeholder Management
Project Management
Client Engagement
Innovation Strategy
Strategic Thinking
Communication Skills
Analytical Skills

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your CV and cover letter for the Global Offer Senior Manager role. Highlight your relevant experience in client-facing or innovation roles, and don’t forget to showcase your understanding of marketing, sales, and pricing topics.

Showcase Your Skills:We want to see your strong written communication skills shine through. Use clear, concise language and structure your application well. Remember, this is your chance to demonstrate how you can connect immediate client needs with long-term strategic implications.

Be Authentic:Let your personality come through in your application. We value authenticity and want to know what makes you tick. Share your passion for innovation and how you’ve navigated complex agendas in previous roles.

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at BCG.

How to prepare for a job interview at The Boston Consulting Group GmbH

Know Your BCG Inside Out

Before stepping into the interview, make sure you’ve done your homework on Boston Consulting Group. Understand their core values, recent projects, and how they blend digital and human capabilities. This will not only show your genuine interest but also help you align your answers with their mission.

Prepare for High-Stakes Conversations

Given the role's focus on engaging C-suite executives, practice articulating your thoughts clearly and confidently. Prepare to discuss how you would handle complex agendas and drive execution in a distributed organisation. Use examples from your past experiences to demonstrate your ability to manage high-pressure situations.

Showcase Your Innovation Mindset

This position is all about co-creating innovative solutions with clients. Be ready to share specific examples of how you've previously identified client needs and translated them into actionable strategies. Highlight your experience in client-facing roles and how you’ve driven innovation in those settings.

Demonstrate Collaborative Spirit

BCG values collaboration, so be prepared to discuss how you work within teams and engage with various stakeholders. Share instances where you’ve successfully built trust and influenced senior leaders. This will illustrate your ability to connect immediate client needs with long-term strategic goals.