At a Glance
- Tasks: Support change strategies for digital products and enhance employee experiences.
- Company: Join Boston Consulting Group, a leader in business strategy and transformation.
- Benefits: Competitive salary, diverse teams, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on behavioural science and career development.
- Why this job: Make a real impact on how employees adopt innovative digital solutions.
- Qualifications: 2-4 years in change management; agile experience is a plus.
The predicted salary is between 50000 - 70000 € per year.
Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation— inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change.
We are seeking a candidate to join our Change Management and Communications Center of Expertise (CoE) to support product portfolios focused on delivering our digital workforce experience to employees. This role brings change management knowledge and experience collaborating with agile product delivery teams. You will collaborate with a team of specialized experts to shape how BCG employees work, make decisions, and adopt digital products. You will partner with other change managers & specialists in the CoE to identify, use and contribute to best practices and lessons learned. Please note that this role is focused on company-internal (not client-facing) marketing, communications and change management.
You are good at:
- Supporting change strategies & approaches for digital products, focused on driving and embedding the key behaviours that drive adoption
- Conducting stakeholder assessments and developing engagement plans to address and mitigate risks
- Conducting change impact assessments, identifying risks to delivery/adoption and creating practical and actionable mitigation activities
- Supporting the development and delivery strategic user framed communication plans
- Writing, reviewing, and sending user framed communications & content
- Supporting the development of training & enablement approaches & content
- Tracking change management & behavioural KPIs and metrics
- Engaging with agile squads to understand roadmaps
- Proactively identifying and clearly articulating upcoming change & behaviours needed to support the roadmaps
- Managing stakeholder expectations while working across multiple workstreams
- Supporting the integration of behavioural science into change management strategies
What you’ll bring:
- 2-4 years of experience in change management role (consulting and/or project management-based experience a significant plus)
- Change management certification is a plus
- Experience operating in an agile operating model preferred
- Exposure to behavioural science or related disciplines, with interest in developing expertise further
- Excellent verbal and written communication. Fluent in English (writing, reading, speaking)
- University degree with demonstrated high academic achievement preferred
Who you’ll work with:
- Product Owners, Chapter Leads and Agile squads
- Change and Enablement CoE members
Global Change & Communications Specialist – Digital Products in London employer: The Boston Consulting Group GmbH
At Boston Consulting Group, we pride ourselves on being an exceptional employer that fosters a collaborative and inclusive work culture. Our Global Change & Communications Specialist role offers unique opportunities for professional growth within a dynamic team dedicated to driving digital transformation. With a focus on employee development and a commitment to innovative change management practices, BCG provides a supportive environment where your contributions can make a meaningful impact.
Contact Detail:
The Boston Consulting Group GmbH Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Global Change & Communications Specialist – Digital Products in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at BCG on LinkedIn. Ask them about their experiences and any tips they might have for landing a role in the Change Management and Communications CoE.
✨Tip Number 2
Prepare for the interview by understanding BCG's approach to change management. Familiarise yourself with their digital products and think about how you can contribute to driving adoption and embedding key behaviours.
✨Tip Number 3
Showcase your communication skills! Be ready to discuss how you've crafted user-framed communications in the past. Bring examples of your work that demonstrate your ability to engage stakeholders effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the BCG team.
We think you need these skills to ace Global Change & Communications Specialist – Digital Products in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Global Change & Communications Specialist role. Highlight your change management experience and any relevant projects you've worked on that align with BCG's focus on digital products.
Showcase Your Communication Skills:Since this role involves a lot of communication, be sure to demonstrate your excellent verbal and written skills in your application. Use clear, concise language and provide examples of how you've effectively communicated in past roles.
Highlight Your Agile Experience:If you have experience working in agile environments, make it known! BCG values collaboration with agile squads, so mentioning specific projects or methodologies you've used will help us see your fit for the team.
Apply Through Our Website:We encourage you to apply directly through our website. This ensures your application gets to the right people and allows us to keep track of all applicants efficiently. Plus, it’s super easy!
How to prepare for a job interview at The Boston Consulting Group GmbH
✨Know Your Change Management Basics
Brush up on your change management principles and methodologies. Be ready to discuss how you've applied these in past roles, especially in agile environments. This will show that you understand the core of what BCG is looking for.
✨Showcase Your Communication Skills
Since this role involves a lot of communication, prepare examples of how you've crafted user-framed communications or training content. Highlight your ability to tailor messages for different stakeholders, as this is crucial for driving adoption of digital products.
✨Understand the Agile Model
Familiarise yourself with agile practices and how they relate to change management. Be prepared to discuss how you've worked with agile teams in the past and how you can contribute to their success in this role.
✨Prepare for Behavioural Questions
Expect questions that assess your understanding of behavioural science and its application in change management. Think of specific instances where you've used behavioural insights to drive change and be ready to share those stories.
