HR Manager

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.
To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You\’ll Do

You will be a key player in the LAB (London, Amsterdam, Brussels) HR Team, working closely with other HR team members to deliver best-in-class HR services. The HR Manager plays an important role in fostering a positive, compliant, and high-performing workplace culture. Primarily the remit of this role will be BCG London, however you will also work closely with Amsterdam and Brussels, providing excellent HR partnership for both Consulting (CT) and Business Services’ teams (BST). You will also work with multiple teams across wider BCG, acting as a trusted thought partner and advisor.
You will be people-focused, collaborative, professional and always looking to learn and innovate. You will drive innovation and change by leading multiple projects across LAB to further support the execution of our HR strategy. The exact parameters of the job will alter regularly and, as a result, you will thrive on change.
What will you do

• Provide expert HR advice to Business Partners, Line Managers, Career Development Advisors (CDAs), Business Services Team and Consulting staff throughout the employee lifecycle
• Provide guidance on a wide range of employee-related matters, such as policies & practices, dispute resolution, disciplinaries, grievances, with a focus on fostering a positive and inclusive work environment
• Build and maintain positive employee relations, creating a harmonious workplace by addressing concerns, mediating conflicts, and promoting effective communication across the organisation and ensure compliance with relevant ER processes and BCG policy and values
• Manage Settlement Agreements where necessary, working closely with the global ER and legal teams
• Management of sickness absence cases, including Occupational Health referrals, implementing recommendations, and providing ongoing support
• Responsible for leading multiple HR projects whereby you will be accountable for driving and supporting LAB processes and change across the 3 offices
• Continuously seek opportunities to improve the employee experience and to optimise HR services and processes to improve the quality of offerings, increase efficiency, reduce cost, and maintain the infrastructure necessary to support the growth of the London office and the broader LAB system
• Lead and contribute on roll out of policies and initiatives, to ensure (local) compliance and alignment with broader People vision
• Although initially this role will not have line management responsibilities, the expectation would be to mentor, coach and help develop other team members

Please note this position is not restricted solely to the responsibilities listed above and that the job scope and responsibilities are subject to change

What You\’ll Bring

• Track record of success as an HR professional in a large, complex and multinational organization
• Degree level qualified or equivalent is essential. CIPD is desired
• Up to date understanding of UK employment law and experience in change management
• Experience in managing complex employee relations issues effectively and with confidence, including grievance and disciplinary handling and line manager support, settlement agreement and negotiation
• Excellent coaching and conflict resolution skills

You are good at

• Proven experience as an HR Generalist, with 7-10+ years experience
• You are a true business partner with a strong focus on Employee Relations
• Excellent interpersonal and stakeholder management skills, concise presentation and communication skills
• High level of integrity and generates trust. Maintains confidentiality of sensitive information at all times
• Strong attention to detail and accuracy
• Strong analytical skills with the ability to use data to form hypothesise, draw insights, form narratives, prioritise, and influence decisions
• High degree of flexibility in a fast-paced environment. Ability to handle competing priorities with a positive, pragmatic, and solution-oriented approach
• Strong teaming skills, able to develop and empower other team members
• Numerate, proficiency in all standard software used at BCG (Excel, PowerPoint, Word)

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
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